IT Support Specialist

hace 6 días

Barcelona, Barcelona, España TraceLink A tiempo completo
Job Title: Senior IT Support Specialist

TraceLink is seeking a highly skilled and motivated Senior IT Support Specialist to join our global enterprise IT organization based in Barcelona, Spain.

Job Summary:

We are looking for a talented IT professional to provide day-to-day internal desktop support to onsite staff, global office teams, and remote staff. The ideal candidate will have outstanding customer service and communication skills, excellent problem-solving abilities, and the ability to thrive in a fast-paced, dynamically growing, and compliance-based healthcare technology company.

Responsibilities:

  • Provide strong MacOS and Windows desktop support knowledge in a global corporate environment
  • Respond to internal IT requests in a timely manner with excellent customer service
  • Support business applications including Google G Suite for Business, Microsoft Office Suite, Slack, Zoom, Salesforce, & Adobe Suite
  • Assist in the administration of E-mail, Slack, Druva, Active Directory, Okta, Jamf, MDM, Intune, Zoom, Adobe, and other corporate, IT and Security SaaS applications
  • Execute imaging procedures & account provisioning in accordance with requisite compliance guidelines to support machine deployments in Spain & EU/EMEA
  • Maintain audio/video devices in meeting rooms
  • Provide IT Orientation to new employees
  • Identify complex problems, investigate root-causes, and recommend scalable solutions
  • Participate in a global follow-the-sun support team environment

Requirements:

  • 5+ Years' experience in a Help Desk Technical Support role including multi-site global support with a proven track record in fast-paced business environments greater than 500 people
  • Fluent in English & Spanish
  • College degree or equivalent work experience
  • Excellent customer service and communication skills
  • Extensive knowledge of MacOS operating systems in an enterprise environment
  • Experience supporting business applications including Google G Suite for business and Microsoft Office suite
  • Ability to absorb and retain information quickly
  • Experience in maintaining & troubleshooting with Audio Video devices in meeting rooms and town hall setups
  • Experience supporting both on-site and remote users using remote connectivity tools
  • Experience with automated application deployment and remote access technologies
  • Strong understanding of ticketing, security patching and desktop imaging systems
  • Highly self-motivated and directed
  • Keen attention to detail and superb organizational skills
  • Strong troubleshooting and problem-solving skills
  • Experience working in a team-oriented, collaborative environment
  • General knowledge of TCP/IP and network topologies
  • Healthcare or other security/compliance regulated industry experience preferred

  • IT Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Exact It Consulting A tiempo completo

    About Exact It ConsultingExact It Consulting is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Job SummaryWe are seeking a...

  • IT Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Exact It Consulting A tiempo completo

    About Exact It ConsultingExact It Consulting is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Job SummaryWe are seeking a...

  • IT Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Exact It Consulting A tiempo completo

    About Exact It ConsultingExact It Consulting is a leading global Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Job SummaryWe are seeking a highly skilled...

  • IT Support Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Exact It Consulting A tiempo completo

    About Exact It ConsultingExact It Consulting is a leading global Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Job SummaryWe are seeking a highly skilled...

  • IT Support Specialist

    hace 1 semana

    Barcelona, Barcelona, España Importante empresa A tiempo completo

    {"title": "IT Support Specialist", "content": "Join Our Team as an IT Support SpecialistWe are seeking a highly skilled and motivated IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.Key...

  • IT Support Specialist

    hace 1 semana

    Barcelona, Barcelona, España Importante empresa A tiempo completo

    {"title": "IT Support Specialist", "content": "Join Our Team as an IT Support SpecialistWe are seeking a highly skilled and motivated IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.Key...

  • IT Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Teamlogic It, Se Grand Rapids, Mi A tiempo completo

    About Teamlogic ITTeamlogic IT is a leading provider of IT services, partnering with businesses to deliver tailored solutions that meet their unique needs.Job SummaryWe are seeking an experienced IT Support Specialist to join our team in Grand Rapids, MI. As a key member of our IT team, you will be responsible for providing technical support to our clients...

  • IT Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Teamlogic It, Se Grand Rapids, Mi A tiempo completo

    About Teamlogic ITTeamlogic IT is a leading provider of IT services, partnering with businesses to deliver tailored solutions that meet their unique needs.Job SummaryWe are seeking an experienced IT Support Specialist to join our team in Grand Rapids, MI. As a key member of our IT team, you will be responsible for providing technical support to our clients...

  • IT Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Teamlogic It, Se Grand Rapids, Mi A tiempo completo

    About Teamlogic ITTeamlogic IT is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Job SummaryWe are seeking a highly skilled IT...

  • IT Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Teamlogic It, Se Grand Rapids, Mi A tiempo completo

    About Teamlogic ITTeamlogic IT is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Job SummaryWe are seeking a highly skilled IT...

  • IT Support Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Booking Holdings, Inc. A tiempo completo

    **Job Summary**We are seeking a highly skilled IT Support Specialist to join our team at Booking Holdings, Inc. in Amsterdam. As an IT Support Specialist, you will play a critical role in providing technical support to our employees, ensuring the smooth operation of our corporate technology infrastructure.**Key Responsibilities**Provide technical support to...

  • IT Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Booking Holdings, Inc. A tiempo completo

    **Job Summary**We are seeking a highly skilled IT Support Specialist to join our team at Booking Holdings, Inc. in Amsterdam. As an IT Support Specialist, you will play a critical role in providing technical support to our employees, ensuring the smooth operation of our corporate technology infrastructure.**Key Responsibilities**Provide technical support to...

  • IT Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España mod IT Services GmbH A tiempo completo

    About Our CompanyMod IT Services GmbH is a leading provider of innovative digital solutions, revolutionizing the way businesses operate through secure and efficient transactions. With a global presence in over 40 countries, we offer cutting-edge electronic signature and digital identification solutions, empowering users to sign millions of documents...

  • IT Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España mod IT Services GmbH A tiempo completo

    About Our CompanyMod IT Services GmbH is a leading provider of innovative digital solutions, revolutionizing the way businesses operate through secure and efficient transactions. With a global presence in over 40 countries, we offer cutting-edge electronic signature and digital identification solutions, empowering users to sign millions of documents...

  • IT Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Mod It Services Gmbh A tiempo completo

    About Mod It Services GmbhWe are a leading provider of digital transaction solutions, revolutionizing the way businesses operate through secure and efficient online processes. With a strong presence in over 40 countries, we offer a range of services that enable companies to streamline their administrative tasks and enhance their online presence.Job...

  • IT Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Mod It Services Gmbh A tiempo completo

    About Mod It Services GmbhWe are a leading provider of digital transaction solutions, revolutionizing the way businesses operate through secure and efficient online processes. With a strong presence in over 40 countries, we offer a range of services that enable companies to streamline their administrative tasks and enhance their online presence.Job...

  • IT Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Sennder A tiempo completo

    About the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Sennder. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and providing top-notch support to our employees.Key ResponsibilitiesIT System Maintenance: You will be responsible for maintaining and upgrading our IT...

  • IT Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Sennder A tiempo completo

    About the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Sennder. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and providing top-notch support to our employees.Key ResponsibilitiesIT System Maintenance: You will be responsible for maintaining and upgrading our IT...

  • IT Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Sennder A tiempo completo

    About the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Sennder. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and providing top-notch support to our employees.Key ResponsibilitiesIT System Maintenance: You will be responsible for maintaining and troubleshooting...

  • IT Support Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Sennder A tiempo completo

    **About Sennder**Sennder is a leading digital freight forwarder that is revolutionizing the traditional road logistics industry. We are a fast-growing company with a strong focus on innovation and technology.**Job Summary**We are seeking an experienced IT Support Specialist to join our IT department in Berlin or Barcelona. As an IT Support Specialist, you...