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IT Support Specialist

hace 2 meses

Barcelona, Barcelona, España Teamlogic It, Se Grand Rapids, Mi A tiempo completo

About Teamlogic IT

Teamlogic IT is a leading provider of IT services, partnering with businesses to deliver tailored solutions that meet their unique needs.

Job Summary

We are seeking an experienced IT Support Specialist to join our team in Grand Rapids, MI. As a key member of our IT team, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT systems.

Key Responsibilities:

  • Provide first-line technical support to clients via phone, email, and on-site visits
  • Assist with troubleshooting and resolving technical issues related to hardware, software, and network systems
  • Perform routine maintenance and upgrades to ensure optimal system performance
  • Collaborate with our development team to identify and implement new technologies and solutions
  • Develop and maintain technical documentation and knowledge base

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 2 years of experience in IT support or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of Active Directory, GPO, and endpoint management

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About Us:

Teamlogic IT is a full-service IT provider, delivering tailored solutions to businesses in the Grand Rapids area. Our team of experts is dedicated to providing exceptional service and support to our clients, helping them to achieve their goals and succeed in their industries.