IT Support Specialist
hace 3 días
Job Title: IT Support Specialist
Job Summary:
We are seeking an IT Support Specialist to join our team at Krell Consulting & Training. As an IT Support Specialist, you will be responsible for providing first-line support to end-users, resolving hardware and software incidents, and managing desktops, laptops, and other peripherals.
Key Responsibilities:
- Provide ICT Service Desk first-line support to end-users
- Manage desktops, laptops, printers, and other peripherals
- Install and configure software
- Provide application support
- Collaborate with the ICT department to support day-to-day operations
Requirements:
- Deep knowledge of Microsoft Windows technologies (Windows 10)
- Hardware knowledge (desktops, laptops, Teams MTR devices)
- Microsoft M365 Cloud services (Teams, OneDrive, SharePoint Online)
- Microsoft Office skills (Word, Excel, Outlook)
- Configuration, administration, and support of desktops, laptops, printers, and other shared resources
- User administration, including platform image creation, maintenance, and updating security and confidentiality
- Good organizational and problem-solving skills
- Ability to work autonomously and as part of a team
- Service-oriented attitude
- Excellent English oral and written communication skills
Working Conditions:
- Place of work: Fusion for Energy premises in Barcelona
- Working hours: Normal working hours (2 shifts, 8am-5pm, 9am-6pm)
- Mode: Hybrid
- Teleworking allowed after probation period (approximately 3 months) and once fully integrated into the team
Requirements:
- Windows 10
- MS Outlook
- MS Teams
- OneDrive
- SharePoint
- Networking
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