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IT Support Specialist
hace 2 meses
We are seeking a highly skilled and motivated IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.
Key Responsibilities:
- Provide technical support to clients via phone, email, and chat.
- Troubleshoot and resolve technical issues in a timely and efficient manner.
- Collaborate with internal teams to resolve complex technical issues.
- Document and track technical issues and resolutions.
- Stay up-to-date with the latest technology trends and advancements.
Requirements:
- Proficient in Portuguese and English.
- Experience in IT support or a related field.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and talented individual who is passionate about technology and customer service, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}
