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We are a leading provider of digital transaction solutions, revolutionizing the way businesses operate through secure and efficient online processes. With a strong presence in over 40 countries, we offer a range of services that enable companies to streamline their administrative tasks and enhance their online presence.
Job DescriptionWe are seeking a highly skilled IT Support Specialist to join our dynamic team at Mod It Services Gmbh. As a key member of our technical support team, you will be responsible for providing top-notch assistance to our customers and internal stakeholders, ensuring seamless operation of our digital solutions.
Key Responsibilities:- Deploy new software versions, hotfixes, and products on test, pre-production, and production infrastructure, following established procedures.
- Create, manage, and configure virtual machines in accordance with company procedures.
- Provide user and workstation support, resolving incidents and problems in a timely and efficient manner.
- Control and maintain documentation and assets for user scope, including PCs, laptops, printers, mobile devices, users, groups, mail, phone lines, Windows desktop, software, and more.
- Manage Active Directory and Microsoft 365 users, groups, and devices, adhering to company procedures and instructions.
- Advanced Windows Desktop administration skills, including troubleshooting, installing software, configuring, and more.
- Experience with Windows Server Active Directory operations and Microsoft 365 management (at least 3 years).
- Knowledge of Linux and MacOs.
- Excellent user management and communication skills.
- Networking knowledge.
- Proficiency in English is required; proficiency in German would be an asset.
- Certificate of Higher Education (HNC) studies or equivalent.
- A dynamic and international work environment.
- A framework contract with RTT, meal voucher card, health and life insurance fully covered.
- Tailor-made onboarding and skills development program.
- Regular events to maintain a positive atmosphere.
- A top-notch HR team.
