Dutch Customer Experience Specialist in Valencia
hace 2 días
We are seeking a highly motivated and experienced Dutch-speaking Customer Experience (CX) specialist to join our team in Valencia, Spain. As a CX specialist, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the best possible experience.
About the RoleThis is a unique opportunity to work with a cutting-edge Fintech company that is revolutionizing the way people interact with financial services. As a CX specialist, you will be part of a dynamic team that is passionate about delivering outstanding customer experiences.
Key Responsibilities- Provide exceptional customer service to our clients via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner
- Collaborate with the sales team to ensure seamless customer onboarding
- Develop and implement customer experience strategies to improve customer satisfaction and loyalty
We offer a competitive salary, comprehensive benefits package, and the opportunity to work with a dynamic and innovative company. You will also have the chance to work with a diverse team of professionals from around the world and contribute to the growth and success of our company.
RequirementsTo be successful in this role, you will need to have:
Excellent communication and interpersonal skillsProven experience in customer service or a related fieldAbility to work in a fast-paced environment and adapt to changing prioritiesFluency in Dutch and EnglishWe are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced CX specialist looking for a new challenge, please submit your application.
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