Director of Sales and Revenue

hace 1 semana


Palma, Baleares, España Marriott International A tiempo completo
Job Summary

The Director of Sales and Revenue is responsible for leading all sales and distribution efforts on behalf of the hotel. This role provides day-to-day leadership to sales associates to achieve property sales objectives and is accountable for achieving booking goals and property revenues.

Key Responsibilities
  • Develops and manages all stakeholder relationships, both internal and external, to ensure the property sales & revenue strategies are aligned with Area and Continent strategy.
  • Provides leadership and creates and executes commercial strategies to achieve all hotel sales, revenue, and market share goals.
  • Executes Marriott's global distribution strategy and ensures that hotel sales and marketing activities are following Marriott's channel standards and policies to grow profitable revenue through all channels inclusive of direct and intermediated channels.
  • Drives customer satisfaction and service focusing on sales effectiveness and creative customer-driven solutions.
  • Uses all available resources and data analysis to explore new business opportunities, such as new industry segments, competitive analysis to help the hotel win market share and achieve its targeted total sales.
Expected Contributions
  • Provides sales leadership for all sales departments and associates across all segments and revenue streams.
  • Assists in the development of the Hotel Business Plan and execution of a specific and measurable plan by segment.
  • Analyzes hotel market share reports and month-end reports to make recommendations to maximize results.
  • Responsible for reactive and proactive account and segment sales, local and social catering sales, and Reservation sales.
  • Responsible for achieving target conversion for reactive and reservation sales.
  • Responsible for overall proactive sales deployment both locally and internationally (key source markets) inclusive of prospecting targets.
  • Responsible for the performance and optimization of all channels inclusive of 3rd party channels such as OTAs and Group intermediary platforms.
  • Accountable for the performance of the Marriott Stars and Luminous programs (where applicable).
  • Partners with Revenue Management to assist in the development of the hotel sales and distribution strategy and ensures that these strategies are communicated, implemented, and continuously updated based on business outlook.
  • Partners with Marketing and Digital to pull through and activate continent/global promotions and be the voice of the hotel with regards to opportunities and demand generation needs.
  • Accountable for the hotel website content in terms of key unique selling points and accuracy of copy and imagery.
  • Supports the development of the hotel positioning within the market and is the voice of the consumer to help shape up the long-term positioning strategy of the hotel.
  • Manages all sales administrative functions: Goal setting and tracking, Updated account plans, Hotel depth of sale chart Special corporate agreements, Group and catering space release policy Month-end reporting Sales travel and trade show budgets.
  • Responsible for sales talent acquisition and retention as well as sales career development: Administration of sales bonus programs, Hotel sales incentive programs Recognition program ie Brilliant and top performer/golden circle. Local or Area Sales Incentives programs MI Sales training programs Achieve green score property sales audit.
  • Responsible for MI leads and cross-selling program.
  • Knowledgeable of Marriott's privacy and compliance policies and accountable for upholding such policies.
  • Develops a trusting and respectful business partnership with the property's ownership by meeting or exceeding expectations.
  • Actively participates in key sales trips (approx. 30% of the working days).


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