Customer Support Specialist in Barcelona
hace 2 semanas
We are seeking a highly skilled Customer Support Specialist to join our dynamic team in Barcelona. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.
Key Responsibilities- Customer Support: Handle customer inquiries and provide timely and effective solutions to their issues.
- Communication: Maintain open and clear communication with customers, ensuring their needs are understood and met.
- Problem-Solving: Analyze and resolve customer issues in a professional and courteous manner.
- Team Collaboration: Work closely with the customer service team to ensure seamless support and high-quality service delivery.
- Continuous Improvement: Stay up-to-date with company products and services, and provide feedback to improve customer support processes.
- Language Skills: Native or fluent in Danish, with a minimum of B2 level proficiency in English.
- Customer Service Experience: A minimum of 1 year of customer service experience, preferably in the automotive industry.
- Technical Skills: Proficiency in IT platforms and applications, including Windows, MS Office, and internet configuration.
- Soft Skills: Strong customer care skills, with the ability to listen to and understand customer needs.
- Competitive Salary: An excellent remuneration package based on experience, skills, and performance.
- Benefits: Higher salary from the 7th month, 23 working days of paid annual leave, and a positive and friendly work atmosphere.
- Professional Development: Guidance and tools to help you reach your full potential and grow in your career.
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Customer Support Specialist in Barcelona
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Customer Support Specialist in Barcelona
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Barcelona, Barcelona, España Amspace Recruitment Consultancy A tiempo completoAbout Amspace Recruitment ConsultancyAmspace Recruitment Consultancy is a leading provider of strategic staffing solutions, specializing in the placement of top talent in the Aerospace and Defense, Tech, Engineering, Manufacturing, Energy, and other industries.Job SummaryWe are seeking a highly skilled and experienced Customer Support Specialist to join our...
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