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Technical Support Specialist in Barcelona

hace 2 meses

Barcelona, Barcelona, España Blu Selection A tiempo completo

Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for providing world-class service to our clients' customers while working on projects for top prestigious and worldwide brands.

Key Responsibilities:

  • Supporting clients' activities by offering exceptional service to their customers
  • Identifying issues and providing effective solutions to ensure customer satisfaction
  • Recording customer data accurately in the CRM system
  • Providing ad-hoc support as required
  • Collaborating with the team for the success of the project

What We Offer:

  • A competitive salary package
  • A permanent contract with a probation period of 2 months
  • A 39-hour workweek
  • Working hours from 8 AM to 4 PM
  • International environment with language classes
  • Discounts on certain products

Requirements:

  • A native-level proficiency in German and a C1 level of English
  • A strong technical understanding or interest in the technical field
  • Previous experience in troubleshooting is favorable
  • Living in Barcelona
  • Start availability on short notice
  • Excellent listening skills and proficient communication abilities
  • A drive for excellence and professionalism
  • Strong teamwork skills and dedication to collaborative success
  • Excitement about intercultural communication and the expatriate lifestyle
  • A valid Spanish work permit