Slovenian Language Customer Support Specialist for Travel Industry

hace 2 meses


Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completo
About the Role

We are seeking a highly skilled Slovenian-speaking Customer Support Agent to join our team in Barcelona, Spain. As a key member of our customer experience team, you will be responsible for providing exceptional support to our international travelers and accommodation suppliers.

Key Responsibilities
  • Listen, respond, and mediate between customers and suppliers to ensure a high level of customer satisfaction.
  • Clarify inquiries about service, payment, and technical requirements, providing accurate information and following set processes via email and phone.
  • Work collaboratively with our team to resolve customer issues and improve overall customer experience.
Requirements
  • Slovenian: C2 level and advanced English
  • Excellent communication and interpersonal skills, both written and spoken
  • User-friendly PC skills: Office 365, CRM Database, and other internal platforms
  • Problem-solving and solution-driven mentality
  • Positive, motivated mindset to handle challenging customer situations
  • Goal-oriented work approach
  • Open mind to changing priorities and business processes
What We Offer
  • Attractive salary package of 21,257.72€ gross/year + shift + public holiday bonus
  • Free private health insurance (upon permanent contract)
  • Flexible remuneration in nursery school transport (upon probation period)
  • Multicultural and international working environment
  • Modern office spaces, well-connected by public transport
  • Free coffee and fruit daily
  • Opportunities for career growth and professional development
About Multilingual Jobs Worldwide

We are a leading language recruitment agency in Europe, matching exciting jobs with multilingual talent. With over 1000 successful placements in 28 countries, we are committed to helping you find your dream job.



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