Slovenian Language Customer Support Specialist for Travel Industry
hace 2 meses
We are seeking a highly skilled Slovenian-speaking Customer Support Agent to join our team in Barcelona, Spain. As a key member of our customer experience team, you will be responsible for providing exceptional support to our international travelers and accommodation suppliers.
Key Responsibilities- Listen, respond, and mediate between customers and suppliers to ensure a high level of customer satisfaction.
- Clarify inquiries about service, payment, and technical requirements, providing accurate information and following set processes via email and phone.
- Work collaboratively with our team to resolve customer issues and improve overall customer experience.
- Slovenian: C2 level and advanced English
- Excellent communication and interpersonal skills, both written and spoken
- User-friendly PC skills: Office 365, CRM Database, and other internal platforms
- Problem-solving and solution-driven mentality
- Positive, motivated mindset to handle challenging customer situations
- Goal-oriented work approach
- Open mind to changing priorities and business processes
- Attractive salary package of 21,257.72€ gross/year + shift + public holiday bonus
- Free private health insurance (upon permanent contract)
- Flexible remuneration in nursery school transport (upon probation period)
- Multicultural and international working environment
- Modern office spaces, well-connected by public transport
- Free coffee and fruit daily
- Opportunities for career growth and professional development
We are a leading language recruitment agency in Europe, matching exciting jobs with multilingual talent. With over 1000 successful placements in 28 countries, we are committed to helping you find your dream job.
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