Slovenian Language Customer Support Specialist
hace 1 mes
We are seeking a highly skilled Slovenian-speaking Customer Support Advisor to join our team in Barcelona, Spain. As a key member of our customer experience team, you will be responsible for providing exceptional support to our international travelers and accommodation suppliers.
Key Responsibilities:- Understand and identify customer needs, providing timely and effective solutions
- Listen, respond, and mediate between customers and suppliers, ensuring a high level of customer service
- Clarify inquiries about service, payment, and technical requirements, providing accurate information and following set processes
- Slovenian: C2 level and advanced English
- Excellent communication and interpersonal skills, both written and spoken
- User-friendly PC skills: Office 365, CRM Database, and other internal platforms
- Problem-solving and solution-driven mentality
- Positive, motivated mindset to handle challenging customer issues
- Goal-oriented work approach
- Open mind to changing priorities and business processes
- Attractive salary package of 21,257.72€ gross/year + shift + public holiday bonus
- Free private health insurance upon permanent contract
- Flexible remuneration in nursery school transport
- Multicultural and international working environment
- Modern office spaces, well-connected by public transport
- Free coffee and fruit daily
Join our team and be part of an exciting industry-leading department with great opportunities to learn and grow your career. We offer 3 weeks of initial training and continued personal coaching. Contract: 38.5h/week (Monday to Sunday), available shift: 15:00-23:00h. Temporary contract.
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