Slovenian Customer Support Specialist

hace 4 semanas


Barcelona, Barcelona, España JL Talent Partners A tiempo completo

We are seeking a highly skilled and multilingual customer support professional to join our client's team in a hybrid work model. As a Slovenian Customer Support Specialist, you will be responsible for providing top-notch support to our customers via phone and email, resolving customer concerns, and creating a seamless customer experience.


Key Responsibilities:



  • Provide excellent customer service via phone and email
  • Resolve customer concerns efficiently and effectively
  • Build meaningful relationships with customers and provide timely resolutions
  • Meet and exceed customer service quality goals and productivity targets
  • Stay up-to-date with company policies and procedures

Requirements:



  • Slovenian C2 level
  • English B2 level
  • Ability to resolve customer concerns and create a seamless customer experience
  • Self-sufficient and confident in troubleshooting basic technical issues
  • Immediate availability
  • EU Citizenship or Spanish residence

What we offer:



  • Hybrid work model
  • Health coverage and private healthcare
  • Attractive salary package


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