Marketplace Consultant

hace 5 días

Madrid Centro, Madrid, España Amazon A tiempo completo
About the Role

We are seeking a highly skilled and experienced Marketplace Consultant to join our Strategic Account Services Team at Amazon. As a Marketplace Consultant, you will play a critical role in supporting our Selling Partners to drive their business growth and program satisfaction.

Key Responsibilities
  • Selling Partner Management: Simultaneously manage a portfolio of 10-20 Selling Partners to develop individual strategies, manage timelines, expectations, and owning communications.
  • Run Business Analyses: Produce profound business recommendations and actionable insights by using a wide set of analytical tools to interpret customer data.
  • Consultancy: Use your comprehensive Amazon knowledge to leverage our solutions for Selling Partners' objectives. Consult your Selling Partners on opportunities derived and potential business impact.
  • Support Execution and Operational Challenges: Be a proficient sparring partner to your selling partner guiding the execution of strategic plans, answer ad-hoc questions, and help overcome operational and subject-specific challenges that appear along the way.
  • Build Relationships: Gain the trust of each managed selling partner by close collaboration and delivering results. Use trust to build and maintain strong relationships with your stakeholders.
  • Coach: Dedicate time to educate each Selling partner about Amazon's solutions and news to enhance each Selling partner's knowledge about Selling on Amazon.
  • Recruit: Identify, qualify, and engage with prospective Selling Partners for SAS based on a clear understanding of our Selling Partners and their needs.
  • Business Reviews: Prepare and present performance deep dives to facilitate a monthly discussion around business progress, current challenges, and strategic plans with your Selling partner.
  • Become an Expert: Own a specific subject within our service organization with the goal to support peers, invent processes/tools to the benefit of our internal and external stakeholders, e.g. Branding, Fulfillment by Amazon, Hiring, Tools, Deals, and a lot more.
Basic Qualifications
  • Excellent Communication Skills: Excellent communication skills in Spanish and English.
  • Work Experience: Work experience in top-tier level consulting, key account management, advertising sales, B2B, digital retail/e-commerce, Business Development, Digital Marketing, Brand Management, Supply Chain Management, or similar.
  • Degree: Degree in Business Administration, Marketing, Finance, Economics, or a similar program from a top-tier university.
  • Strong Analytical Skills: Strong analytical skills allowing the interpretation of complex data sets using Microsoft Excel.
  • Well-Founded Knowledge: Well-founded knowledge in strategy development and execution.
  • Proven Ability: Proven ability to successfully attract, manage, and interact with clients independently, particularly at the executive level.
  • Ability to Multi-Task: Ability to multi-task and to adjust priorities in a fast-paced environment.
  • Superior Presentation Skills: Superior presentation skills to inform and influence stakeholders.
Preferred Qualifications
  • Experience of Business-to-Business Selling: Experience of business-to-business selling.
  • Ability to Work in a Complex Environment: Ability to work in a complex, cross-functional team environment (including technical, marketing, design, and merchandising teams), chasing down and following up on dependencies, mitigating risks, and escalating when necessary.
  • High Attention to Detail: High attention to detail and the management of multiple, competing priorities simultaneously.
  • Sound Business Judgment: Sound business judgment, proven ability to influence others.
  • Experience Using CRM Tools: Experience using or other CRM tool.
  • Creative and Proactive: Creative, has initiative, and can constructively advocate on behalf of the customer.

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