IT Support Specialist
hace 2 semanas
The ideal candidate will provide technical support and ensure the smooth operation of the company's IT system. Key responsibilities include:
Main Responsibilities:- Installing, configuring, and maintaining computer systems, software, networks, and office equipment
- Providing technical support across the company, both in-person and remotely
- Documenting support activities, solutions, and procedures
- Assisting with IT projects and initiatives as needed
- Providing training and guidance to users on IT-related topics
- Implementing cybersecurity best practices
Requirements:
- Two years of experience in IT
- Deep knowledge of operating systems (Windows and MAC OS), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools
- Familiarity with Office 365 and other IT infrastructure technologies, coupled with cybersecurity tools and technologies
- Excellent interpersonal skills
- Ability to maintain confidentiality of company information
- Fluency in Spanish and English, with proficiency in Portuguese and German considered a plus
Attributes:
- Ability to work autonomously and proactive attention to detail
- Time management
- Verbal and written communication
- Internal end-user orientation
- Ability to work within a team and support team members
Education:
- Bachelor or Master's degree in Information Technology, Computer Science, or related field (or equivalent experience)
Other requirements:
- Driver's license and availability to travel
If you are interested in joining our team, please send your CV and cover letter to the contact person specified in the company's website.
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