IT Support Specialist

hace 4 semanas


Valencia, Valencia, España Signaturit Group A tiempo completo
About Signaturit Group

We are a company that is revolutionizing the way people do business through secure digital transactions. Our electronic signature and digital identification solutions allow users to sign over 78 million documents digitally, making us a trusted third party in the industry.

We have offices in Barcelona, Valencia, and Paris, working together to help companies of any size and sector to optimize their administrative tasks related to document signing and digital communication.

What will you do in Signaturit?

As an IT Support Specialist, your main role will include:
  • Deploying new versions, hotfixes, and new products on test, pre, and production infrastructure
  • Providing user and workstation support, including setup of computers in PC and MAC environments
  • Investigating, diagnosing, and resolving technical issues, providing effective and clear solutions
  • Controlling and maintaining documentation and assets for the user's scope
  • Managing Active Directory users, groups, and devices
  • Contributing to the continuous improvement process by providing insights gained from customer support interactions

Requirements

To be successful in this role, you will need:
  • A Certificate of Higher Education (HNC) studies or equivalent
  • Experience in Windows Desktop advanced administration, including solving issues, installing software, and configuring systems
  • Networking knowledge and experience with Windows Server Active Directory Operations
  • Microsoft 365 operation and management skills
  • Linux and MacOS knowledge
  • Excellent communication skills in English and Spanish
  • A passion for delivering high-quality customer service and problem-solving

Benefits

We offer a range of benefits to our team, including:
  • Flexible remote work
  • Working hour flexibility
  • Summer hours on Fridays in July and August
  • Free health insurance for the employee and a discount for children
  • Flexible compensation plan with Coverflex
  • English or French classes with native teachers
  • Technical training with specialized platforms
  • Birthday off
  • Referral bonus
  • Catering service at the office
  • Free coffee and snacks at the office


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