Operations Center Manager
hace 2 semanas
We are seeking an exceptional Operations Center Manager to join our Amazon Road Transport Spain, S.L.U. team. As a key member of our European operations, you will be responsible for managing significant operational and service growth, implementing standardized processes, and driving quality for our Amazon two-person delivery service, AMXL.
Key Responsibilities- Create metrics and performance dashboards to measure carrier health and potential
- Drive root cause analysis and identify potential business opportunities
- Engage with cross-functional teams for implementation of project/program requirements
- Manage multiple projects simultaneously and communicate effectively with stakeholders
- Supervise a team of data analysts and provide guidance on data-driven decision making
Amazon Extra Large (AMXL) is a specialized service that handles heavy items, including furniture and large home appliances. Our team manages the entire service, from supply chain fulfillment to delivery and returns, with a focus on customer care and safety.
What We OfferAs an Operations Center Manager at Amazon Road Transport Spain, S.L.U., you will have the opportunity to work with a talented team, drive business growth, and develop your skills in operations management, project management, and data analysis. We offer a dynamic and challenging work environment, with opportunities for professional development and career advancement.
Requirements- Experience in team management and program or project management
- Experience working cross-functionally with tech and non-tech teams
- Experience delivering cross-functional projects and implementing repeatable processes
- Experience in data mining, data management, reporting, and SQL queries
Amazon is an equal opportunities employer and welcomes applications from diverse candidates.
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