Technical Service Specialist

hace 6 días

Madrid Centro, Madrid, España Importante empresa A tiempo completo
About Importante Empresa

Importante empresa is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Working at Importante Empresa

At Importante Empresa, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will Have Access To:

  1. Career development with an international company where you can grow the career you dream of.
  2. A company named one of the most admired companies in the world by Fortune.
  3. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Position:

Technical Service Specialist

Primary Objective of Position

The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs), and for backup first line level one service and assisting with installations and deinstallations.

Major Accountabilities
  1. Provide first line service to customers (service interventions requiring less than 4 hours labor time).
  2. Schedule and perform planned maintenance (PM) activities.
  3. Assist with equipment installations and deinstallations.
  4. Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement, and economic growth and profitability.
Education

Bachelor's degree or equivalent experience required. Bachelor's / Engineering degree in medical / electrical / mechanical or medical technology is preferred.

Background
  1. Proven track record in a similar position supported by management and customer references (1 year of experience).
  2. Successful engagement with customers, specifically lab staff.
  3. Technical expert for product line responsibility.
  4. Strong communication skills.
  5. Ability to identify and drive resolution of issues.
  6. Strong experience in use of analytical tools and software.

Follow your career aspirations to Importante Empresa for diverse opportunities with a company that can help you build your future and live your best life. Importante Empresa is an Equal Opportunity Employer, committed to employee diversity.

  • Technical Service Specialist

    hace 4 días

    Madrid Centro, Madrid, España Abbott Laboratories A tiempo completo

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self, and live a full life. You will...

  • Technical Service Specialist

    hace 4 días

    Madrid Centro, Madrid, España Abbott Laboratories A tiempo completo

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self, and live a full life. You will...

  • Technical Service Specialist

    hace 1 semana

    Madrid, Madrid, España Ressources Mutuelles Assistance A tiempo completo

    Job SummaryRessources Mutuelles Assistance is seeking a highly skilled Technical Service Specialist to join our team. As a Technical Service Specialist, you will be responsible for providing technical support and maintenance services for our equipment.Key ResponsibilitiesAnalyzing equipment malfunctions and estimating repair timesPreparing quotations for...

  • Technical Service Specialist

    hace 1 semana

    Madrid, Madrid, España Ressources Mutuelles Assistance A tiempo completo

    Job SummaryRessources Mutuelles Assistance is seeking a highly skilled Technical Service Specialist to join our team. As a Technical Service Specialist, you will be responsible for providing technical support and maintenance services for our equipment.Key ResponsibilitiesAnalyzing equipment malfunctions and estimating repair timesPreparing quotations for...

  • Service Technical Support Specialist

    hace 7 días

    Madrid Centro, Madrid, España Importante empresa A tiempo completo

    About the RoleWe are seeking a highly skilled Service Technical Support Specialist to join our team at Importante Empresa. As a key member of our service department, you will play a crucial role in providing technical support for our distribution products and project management.Key ResponsibilitiesProvide technical support for PV, ESS, EV Charging, and other...

  • Service Technical Support Specialist

    hace 6 días

    Madrid Centro, Madrid, España Importante empresa A tiempo completo

    About the RoleWe are seeking a highly skilled Service Technical Support Specialist to join our team at Importante Empresa. As a key member of our service department, you will play a crucial role in providing technical support for our distribution products and project management.Key ResponsibilitiesProvide technical support for PV, ESS, EV Charging, and other...

  • Technical Service Specialist

    hace 2 semanas

    Madrid, Madrid, España Mygwork A tiempo completo

    Job SummaryThermo Fisher Scientific Inc. is seeking a highly skilled and motivated Technical Service Specialist to join our Bioscience team in a dynamic and inclusive work environment. As a Technical Service Specialist, you will have the unique opportunity to apply your expertise in Flow Cytometry and Cell Sorting to improve customer experience and...

  • Technical Service Specialist

    hace 2 semanas

    Madrid, Madrid, España Mygwork A tiempo completo

    Job SummaryThermo Fisher Scientific Inc. is seeking a highly skilled and motivated Technical Service Specialist to join our Bioscience team in a dynamic and inclusive work environment. As a Technical Service Specialist, you will have the unique opportunity to apply your expertise in Flow Cytometry and Cell Sorting to improve customer experience and...

  • Technical Support Specialist

    hace 1 semana

    Madrid Centro, Madrid, España Brainlab Ltd. A tiempo completo

    We are seeking a highly skilled Technical Support Specialist to join our team at Brainlab Ltd. As a key member of our technical customer support team, you will be responsible for delivering exceptional service to our customers and leveraging your extensive technical knowledge to achieve this goal.As a service professional, you will be the primary point of...

  • Technical Support Specialist

    hace 1 semana

    Madrid Centro, Madrid, España Brainlab Ltd. A tiempo completo

    We are seeking a highly skilled Technical Support Specialist to join our team at Brainlab Ltd. As a key member of our technical customer support team, you will be responsible for delivering exceptional service to our customers and leveraging your extensive technical knowledge to achieve this goal.As a service professional, you will be the primary point of...

  • Technical Service Specialist

    hace 2 semanas

    Madrid, Madrid, España Abbott A tiempo completo

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health.We're always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life.You Will Have...

  • Technical Service Specialist

    hace 2 semanas

    Madrid, Madrid, España Abbott A tiempo completo

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health.We're always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life.You Will Have...

  • Technical Service Specialist

    hace 6 días

    Madrid, Madrid, España Abbott Laboratories A tiempo completo

    About Abbott LaboratoriesAbbott Laboratories is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.**Working at Abbott Laboratories**At Abbott Laboratories, you can do work that matters, grow, and learn, care for yourself and...

  • Technical Service Specialist

    hace 6 días

    Madrid, Madrid, España Abbott Laboratories A tiempo completo

    About Abbott LaboratoriesAbbott Laboratories is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.**Working at Abbott Laboratories**At Abbott Laboratories, you can do work that matters, grow, and learn, care for yourself and...

  • Technical Service Specialist

    hace 2 semanas

    Madrid, Madrid, España Abbott A tiempo completo

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health.We're always looking towards the future, anticipating changes in medical science and technology.**Our Mission**At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life.**What We...

  • Technical Service Specialist

    hace 2 semanas

    Madrid, Madrid, España Abbott A tiempo completo

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health.We're always looking towards the future, anticipating changes in medical science and technology.**Our Mission**At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life.**What We...

  • Technical Service Specialist

    hace 6 días

    Madrid, Madrid, España Thermo Fisher Scientific A tiempo completo

    Job Summary:We are seeking a highly skilled Technical Service Specialist to join our team at Thermo Fisher Scientific. As a Technical Service Specialist, you will provide direct technical support to customers, focusing on remote resolution and dispatch avoidance.Key Responsibilities:Provide technical support to customers via phone, email, or remote...

  • Technical Service Specialist

    hace 6 días

    Madrid, Madrid, España Thermo Fisher Scientific A tiempo completo

    Job Summary:We are seeking a highly skilled Technical Service Specialist to join our team at Thermo Fisher Scientific. As a Technical Service Specialist, you will provide direct technical support to customers, focusing on remote resolution and dispatch avoidance.Key Responsibilities:Provide technical support to customers via phone, email, or remote...

  • Technical Support Specialist

    hace 7 días

    Madrid, Madrid, España Technical Concept GmbH A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Technical Concept GmbH. As a Technical Support Specialist, you will be responsible for providing expert technical support to our customers, troubleshooting and resolving complex software issues, and collaborating with our engineering team to provide solutions.Key...

  • Technical Support Specialist

    hace 7 días

    Madrid, Madrid, España Technical Concept GmbH A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Technical Concept GmbH. As a Technical Support Specialist, you will be responsible for providing expert technical support to our customers, troubleshooting and resolving complex software issues, and collaborating with our engineering team to provide solutions.Key...