Student Life Director

hace 1 semana


Madrid Centro, Madrid, España Ciee A tiempo completo
About the Role

CIEE is seeking a highly motivated and experienced Student Life Director to join our team in Madrid. As a key member of our program management team, you will be responsible for leading the coordination, quality assurance, and planning of all student services programming and residential life operations.

Key Responsibilities
  • Student Welfare and Conduct
    • Communicate applicable codes of conduct and consequences of noncompliance to participants.
    • Take appropriate action when students violate codes of conduct, in coordination with the Manager for Student Welfare and Center Director.
    • Support student welfare with networking and learning opportunities.
  • Orientation
    • Develop, coordinate, and evaluate pre-departure and on-site orientation programs in consultation with the Center Director.
    • Coordinate with the Study Abroad Advisor to plan and facilitate online pre-departure orientation for each program.
    • Invite speakers and deliver orientation content for all center sessions regarding health and safety, housing, registration, and logistics.
  • Activities
    • Work closely with the Academic Director, Program Managers, and Center Director to design a program of activities and events that support the needs and learning goals of individual programs.
    • Develop and implement experiential learning and volunteer opportunities and events.
    • Conduct student evaluation and attendance of activities each term.
  • Housing
    • Work with Student Life Managers and Center Director to establish standards, best practice, and objectives for student housing.
    • Plan and coordinate all housing arrangements, budgeting, and accommodation pricing for students to ensure CIEE standards and objectives are met.
  • Health, Safety, and Student Welfare
    • Deliver best practices of health and wellness through CIEE's student life concepts.
    • Work with other CIEE teams to monitor and resolve medical cases that impact participants' experience.
    • Perform necessary due diligence to ensure a healthy and safe environment in the office, classrooms, dormitory, and during trips for both students and staff.
Requirements
  • Minimal of eight or more years of team leadership and supervisory experience.
  • Experience in emergency management, student counseling, and health and safety protocols is preferred.
  • Communication: Proven ability to deal calmly and empathically with students who are adapting to new learning environments.
  • Familiarity with Spanish culture and local resources for health, safety, and student support.
  • Analytical skills, budget, and expense planning experience.
  • Demonstrated commitment to diversity, equity, and inclusion.
  • Availability to work flexible hours, including evenings and weekends, and to be on-call for emergencies.
  • Legal authorization to work in Spain without the need for employer sponsorship.
  • Fluency in English and Spanish.
  • University degree required.
  • Strong proficiency in using technology and software for communication, program management, and student engagement.
About CIEE

CIEE is a nonprofit study abroad and intercultural exchange organization since 1947 that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences.

CIEE is committed to creating an inclusive environment in which our participants and staff represent the full spectrum of backgrounds and experiences.


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