Customer Service Representative
hace 5 meses
***:
Provides standard & complex order entry management including order tracking and follow up for customer orders based on customer request: clarifying customer requirements and order details, ensuring internal coordination with planning, logistics and price management in order to meet requested delivery date, regulatory and legal document requirements and other Sherwin Williams commitments. Prepared to respond to more complex customer questions and resolve basic customer complaints. Applies standard Order Management & Consignment Stock Management Process in AS400. Runs proactively open order report to monitor backorders and proactively handle resolution.
Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive
Eligibility to Work
Equal Opportunity Employer
An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.
**ESSENTIAL FUNCTIONS**:
- To supply the ordered goods on time in the right Quantity, with the correct price at the right Customer End Destination.
- To comply with working and quality targets set by direct line supervisor.
- To maintain an overview of the progress of customer orders, through the entire order fulfillment chain.
- Build and maintain strong relationships with assigned customer base, Sherwin Williams internal functions such as, Commercial teams, Planning, Logistics and Finance teams.
- To assess delivery programs and enter individual orders in line with production lead times, for product portfolio produced and supplied from multiple plants in Europe.
- To organize logistics activity based on delivery terms of the customer, provide export documentation depending on Country of destination & customers’ requirements.
- Ensure OTIF (On time in full) target is met for the defined business segments.
- Work in accordance with our business ethics policy as well as be compliant with our ISO, SOX, business ethics and EH&S policy.
**POSITION CHALLENGES**:
- Managing customer delivery process and all related activities in order to reach customer satisfaction, with emphasis on costs and stock level.
**Formal Education**:
**Required**:
- Secondary school level education.
**Preferred**:
- Qualification in customs administration.
- Qualification or experience in transportation processing (road, sea and air freights including control compliance with all relevant regulation regarding the carriage of dangerous goods).
**Knowledge & Experience**:
- Basic working knowledge of commercial organization.
- Good computer skills.
- Good communication skills.
- Valid Driving License.
- Fluent in English
- Previous experience in similar position.
- Previous experience of operating system AS400
- European language skills - English
**Technical/skill Requirements**:
- High flexibility and adaptability to the customer requirements.
- Team spirit.
- Creativity.
**#LI-MZ1
-
Customer Service Representative
hace 4 semanas
Valencia, Valencia, España Recruit4Work SL A tiempo completoCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team in Valencia, Spain. As a representative, you will be responsible for providing exceptional customer service to our clients, handling administrative and technical inquiries, and working collaboratively with our team to achieve our goals.Key...
-
Customer Service Representative
hace 1 semana
Valencia, Valencia, España Helloprint A tiempo completoCustomer Service RepresentativeAt Helloprint, we are seeking a Customer Service Representative to join our team in Valencia.The successful candidate will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key Responsibilities:Respond to customer inquiries via phone, email, and...
-
Customer Service Telecall Representative
hace 2 semanas
Valencia, Valencia, España Telecall Marketing A tiempo completoJob Title: Customer Service Telecall Representative We are looking for a customer service telecall representative to join our telemarketing team in Sax, Alicante. If you have a high level of one of the following languages: English, French, Italian or Spanish, please contact us for an interview. Key Responsibilities: Provide customer service to clients via...
-
Customer Service Representative
hace 2 semanas
Valencia, Valencia, España Viking A tiempo completoWe're seeking a Customer Service Representative to join our team. As an Customer Service Representative, you will be responsible for providing top-notch service to customers in need of assistance while traveling abroad. Your daily routine will involve receiving and handling incoming calls to assist customers, checking their travel insurance coverage,...
-
Customer Service Sales Representative
hace 3 semanas
Valencia, Valencia, España Webhelp Spain A tiempo completoUnlock Your Potential as a Customer Service Sales RepresentativeAre you looking for a challenging and rewarding career in customer service and sales? We're a global technology and services leader that powers the brands of the future, and we're seeking a talented individual to join our team as a Customer Service Sales Representative in Valencia.About the...
-
Customer Service Representative
hace 1 mes
Valencia, Valencia, España Cabka Group Gmbh A tiempo completoAbout Cabka Group GmbHCabka Group GmbH is a leading manufacturer of recycled plastic pallets and large containers. We are committed to transforming plastic waste into reusable transport packaging, promoting sustainability and innovation in the supply chain.Job Title: Customer Service RepresentativeWe are seeking a highly motivated and organized Customer...
-
Customer Service Representative
hace 1 mes
Valencia, Valencia, España Cabka Group Gmbh A tiempo completoAbout Cabka Group GmbHCabka Group GmbH is a leading manufacturer of recycled plastic pallets and large containers. We are committed to transforming plastic waste into reusable transport packaging, promoting sustainability and innovation in the supply chain.Job Title: Customer Service RepresentativeWe are seeking a highly motivated and organized Customer...
-
German Customer Service Representative
hace 1 mes
Valencia, Valencia, España Cross Border Talents A tiempo completoCustomer Service Representative - German LanguageWe are seeking a highly motivated and customer-focused German Language Customer Service Representative to join our team at Cross Border Talents. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and their customers.Responsibilities:Provide...
-
German Customer Service Representative
hace 1 mes
Valencia, Valencia, España Cross Border Talents A tiempo completoCustomer Service Representative - German LanguageWe are seeking a highly motivated and customer-focused German Language Customer Service Representative to join our team at Cross Border Talents. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and their customers.Responsibilities:Provide...
-
Customer Service Representative
hace 4 semanas
Valencia, Valencia, España Webhelp A tiempo completoWe are seeking a highly skilled Customer Service Representative to join our team at Webhelp. As an Inbound Sales and Customer Service Agent, you will be responsible for handling customer inquiries and sales opportunities with a focus on providing exceptional service and driving sales growth.Key Responsibilities:Manage customer requests and resolve issues in...
-
Customer Service Representative
hace 3 semanas
Valencia, Valencia, España Viking A tiempo completoWe are seeking a highly skilled Customer Service Representative to join our team at Viking. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients who require roadside assistance.Your primary duties will include receiving and responding to phone inquiries from our customers, working as part of...
-
Customer Service Representative
hace 3 semanas
Valencia, Valencia, España Webhelp A tiempo completoWe are seeking a highly skilled Customer Service Representative to join our team at Webhelp. As an Inbound Sales and Customer Service Agent, you will be responsible for handling customer inquiries and providing exceptional service to our clients.Key Responsibilities:Manage customer requests and resolve issues in a timely and professional manner.Qualify...
-
Customer Service Representative
hace 4 semanas
Valencia, Valencia, España Graybar A tiempo completoJob Summary:The Customer Service Representative is responsible for providing exceptional customer service and selling Graybar solutions to meet customer needs.This role involves handling customer inquiries, resolving issues, and providing technical support to ensure customer satisfaction.The ideal candidate will have excellent communication skills, a strong...
-
Customer Service Representative
hace 2 semanas
Valencia, Valencia, España Columbia Sportswear Company A tiempo completoAbout the Role: As a Customer Service Representative with Columbia Sportswear Company, you will play a vital role in ensuring our customers have an exceptional experience in our retail stores. Your main responsibility will be to provide top-notch customer service, answering questions, and helping consumers find the right products that meet their needs. Key...
-
Customer Service Representative
hace 4 semanas
Valencia, Valencia, España Viking A tiempo completoWe're seeking a skilled Customer Service Representative to join our team at Viking Assistance. As a key member of our support team, you'll play a vital role in providing exceptional service to our customers.As a Travel Assistance Coordinator, you'll be responsible for handling incoming calls from customers in need of assistance while traveling abroad. Your...
-
Customer Service Representative
hace 3 semanas
Valencia, Valencia, España Viking A tiempo completoWe're seeking a skilled Customer Service Representative to join our team at Viking Assistance. As a key member of our support team, you'll play a vital role in providing exceptional service to our customers.As a Travel Assistance Coordinator, your primary responsibility will be to receive and handle incoming calls from customers in need of assistance while...
-
Customer Service Representative
hace 4 semanas
Valencia, Valencia, España Recruit4Work SL A tiempo completoAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team in Valencia, Spain. As a key member of our customer support team, you will be responsible for providing exceptional service to our Belgian telecom company customers, handling administrative and technical inquiries with ease and professionalism.Key...
-
Customer Service Representative
hace 4 semanas
Valencia, Valencia, España Recruit4Work SL A tiempo completoAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team in Valencia, Spain. As a key member of our customer support team, you will be responsible for providing exceptional service to our Belgian telecom company customers, handling administrative and technical inquiries with ease and professionalism.Key...
-
Customer Service Representative
hace 1 mes
Valencia, Valencia, España Q2 A tiempo completoJob Title: Customer Service B2B E-Commerce American Native SpeakerWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative for our B2B E-Commerce platform. As a Native English Speaker, you will be responsible for providing exceptional customer service to our American clients, handling all aspects...
-
Customer Service Representative
hace 1 mes
Valencia, Valencia, España Q2 A tiempo completoJob Title: Customer Service B2B E-Commerce American Native SpeakerWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative for our B2B E-Commerce platform. As a Native English Speaker, you will be responsible for providing exceptional customer service to our American clients, handling all aspects...
