Multicultural Customer Service Representative

hace 3 semanas


Valencia, Valencia, España Bluelink International Cz A tiempo completo

Immerse yourself in a dynamic and multicultural environment at BlueLink International CZ, an international Air France company based in Prague. We are a leader in the customer service sector with over 520 employees representing 74 nationalities and speaking 22 different languages.

We specialize in providing exceptional service to customers in the airline and luxury industries, ensuring they have a seamless experience. Our mission is to build long-lasting relationships by combining our passion for culture and emotion with a deep understanding of our customers' needs.

At BlueLink International CZ, we foster a culture of excellence and encourage our team members to think creatively and approach challenges from a customer-centric perspective. We believe that every individual brings unique perspectives and ideas to the table, making us a diverse and inclusive workplace.

As a Multicultural Customer Service Representative, you will have the opportunity to work in a fast-paced environment, handling various requests and inquiries from customers. You will be the link between our partners and customers, establishing and maintaining positive relationships through effective communication and problem-solving skills.

To succeed in this role, you should be an open and friendly person who enjoys connecting with people from diverse backgrounds. Proficiency in English and French is essential, as you will use these languages daily to communicate with customers and colleagues. Prior experience in customer service is a significant plus, but not required.

In return for your hard work and dedication, we offer:

  • A competitive salary of approximately €35,000 per year, commensurate with your qualifications and experience
  • The possibility of remote work from home and regular training and development opportunities
  • A travel fund of up to €12,000 per year to spend on flights for you and your family or friends
  • Meal tickets worth €160 per working day
  • Three extra days of holiday, bringing your total annual leave to 23 days
  • Discounted air tickets with Air France up to 90% off
  • Growing opportunities, with 90% of our team leaders and managers promoted from within
  • A stable work environment with a permanent contract and a pleasant atmosphere


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