Medical Service Representative

hace 2 días


Valencia, Valencia, España Doctena S.A. A tiempo completo

Are you looking for a new challenge in the field of customer service? Do you have a passion for helping others and making a real difference in people's lives? Look no further than Doctena S.A. As a Medical Service Representative, you will play a vital role in our mission to improve access to healthcare by enabling patients to book appointments online and via mobile apps.

We are seeking a highly motivated and organized individual who is able to work independently and as part of a team. You will be responsible for providing excellent customer service to our clients, responding promptly to their inquiries, and resolving any issues that may arise.

You will also be required to set up new customer accounts, deliver remote training, review patient data, process orders, and organize workflow to meet customer timeframes. In addition, you will be expected to maintain accurate records of customer interactions, communicate effectively with internal departments, and provide feedback on the efficiency of the customer service process.

In exchange for your hard work and commitment, we offer a competitive salary of $48,000 - $58,000 per year, depending on experience, plus benefits and a full-time contract. The position will be fully remote with occasional visits to our headquarters in Luxembourg.

We are a dynamic and innovative company that values creativity, collaboration, and continuous learning. If you are passionate about delivering exceptional customer experiences and possess the necessary skills and qualifications, we encourage you to apply for this exciting opportunity.



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