Customer Service

hace 4 meses


Madrid, España City Job Offers A tiempo completo

Your talent is needed Leave customers with incredible experiences for this Fitboxing company and enjoy life in Madrid

**Meet your new company**:
Our client is the leading chain of Fitboxing centers in Spain. Since their creation, the company has grown to its current more than 180 centers in 10 countries and continues its expansion towards new markets. A unique training that has gotten thousands around the world hooked.

If you like sports, you are outgoing, outspoken, and are always looking for ways to feel good within your tribe and make them feel good as well, then this interests you.

You will focus on sales and customer service.

**Your day-to-day**:

- Pitch the BFI method and provide Customer Service support over Phone, E-mail, or Chat.
- Guide them in the enrollment process.
- Bring solutions at the very first contact anytime it is possible.
- Deliver a WOW experience every time.
- Follow up with doubts when needed.
- Advise if is the right training experience for you.

**Your profile**:

- Your first language is German.
- Fluent Spanish.
- Based in Madrid.
- Willingness and Attitude.
- Tech-savvy.
- Team worker.
- Ability to work under pressure (at peaks, don’t freak out).
- "Nothing is impossible" mindset.

**Nice to have**:

- Previous experience in Sales and Customer Service.
- Experience in the fitness sector.
- Innate taste for sales.

**Perks**:

- Indefinite contract with probationary period of 2 months.
- Fixed salary + variable/per month.
- Free trainings in any of their own centers + English training + full work material.
- Monday - Friday, rotating schedules.
- Hybrid work. 2-3 days on-site and 2-3 days of telework with flexibility.
- Free fruit at the office.



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