Team Manager

hace 7 meses


Malaga, España Webhelp A tiempo completo

**Location**
- Málaga, Spain**Language**
- Italian***

**Description**:
Are you enthusiastic about creating memorable experiences? Then come join us at **Concentrix** and work with energetic people who strive to enjoy every day.

We are looking for an **Italian-speaking Team Manager - (On-site)** to join one of our exciting projects.

**What we offer you**

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits:

- Full-time contract, 39 hours/week: Monday - Friday from 09:00 to 18:00- Competitive salary and performance bonus
- Friends hunting (referral) bonus
- A modern centrally placed office in Benalmadena, right next to the beach area
- Fully paid training about the company and the project you will be working on
- Career development program and specialized courses

**What you'll experience with us**

As a **Team Manager** in our team, you will:

- Build, motivate and mentor a high-functioning inside sales team to lead and drive sales conversations
- Lead and coach team members through strong call coaching of their customer sales calls
- Lead team to meet and exceed team targets
- Document coaching outcome and agreed next action
- Accurately assess risk and identify exceptional performance plans
- Drive operational excellence of key center metrics including response rates, conversions, pipeline, velocity and accuracy
- Have meaningful career development discussions and ensure all employees have a development plan in place focused on building capability for current and future roles
- Assess team capability & build talent pipelines where needed
- Spend time learning your team’s capabilities & actively build talent pipelines
- Be able to design and set productivity and sales targets/quota in line with market trends

**We’ll be a great match if you**:

- Are native or proficient in Italian plus fluent in English. Spanish is a plus
- 5+ years of sales or business development experience
- 3+ years of team management experience
- Bachelor's Degree or Associate’s degree required
- Strong interpersonal skills, excellent written and verbal communications skills
- Superior leadership skills with the ability to enable high performers to deliver and motivate under-performers to improve
- Work well in a diverse team and enjoy a dynamic and changing environment
- Achievement and success-driven personality
- 4+ years of experience using a CRM tool (Dynamics, SalesForce or other) is required

**If this sounds like you, join us**

**Who we are**

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day And we will offer you a fun and challenging job that will allow you to develop and grow.

We are an equal-opportunity employer

RRQ24-002967-1-EMEA


  • Team Manager

    hace 7 meses


    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - Swedish*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at **Concentrix** and work with energetic people who strive to enjoy every day. We are looking for an **Swedish-speaking Team Manager - (On-site) **to join one of our exciting projects. As a Team Manager, you...

  • Team Manager

    hace 6 meses


    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - English*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at **Concentrix **and work with energetic people who strive to enjoy every day. We are looking for an **English-speaking Team Manager - (On-site)** to join one of our exciting projects. **What we offer...

  • Team Manager

    hace 7 meses


    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - English*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at **Concentrix + Webhelp** and work with energetic people who strive to enjoy every day. We are looking for an English-speaking Team Manager (On-site) to join one of our exciting projects. **What we offer...


  • Malaga, España SD Worx A tiempo completo

    At SD Worx Spain, we are focused on building capability and flexibility to meet the growth of the business whilst increasing the profitability across the organisation. We support SD Worx on most of the business areas such as HR, Finance, Marketing, Software Development, Testing, Implementation and Service Delivery. There are numerous opportunities at SD Worx...


  • Malaga, España Transcom Spain A tiempo completo

    We’re CX fanatics, as passionate about our clients as their fans are. It’s why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fin-techs, technology legends, and more. Now, we are looking for a Team Leader for a Scandinavian digital bank, providing financial flexibility to clients since 2014. Are...


  • Malaga, España Transcom Spain A tiempo completo

    We’re CX fanatics, as passionate about our clients as their fans are. It’s why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fin-techs, technology legends, and more. Now, we are looking for a Team Leader for a Norwegian digital bank, providing financial flexibility to clients since 2014. Are...


  • Malaga, España Anywhere365 A tiempo completo

    Anywhere365® is the world's first certified Microsoft Teams Cloud Contact Center and Dialogue Management solution. We are on a mission to create a "Mind-blowing" customer experience for global enterprises. **The Role**: **Strategic level**: - Design and execute partner strategy aligned with AW365's mission and vision. - Cultivate strong partner...

  • Resort Team Leader

    hace 6 meses


    Malaga, España Jet2.com and Jet2holidays A tiempo completo

    Permanent Intermittent - 40 Hours **Salary** - Excellent **Country** - SPAIN **What you will be doing...** We have fantastic opportunities to join our **Jet2holidays **Management Team as a **Resort Team Leader** starting in September! Our Resort Team Leaders are **present **for both our Resort Customer Helpers and customers during their holidays to...

  • Quality Manager

    hace 6 meses


    Malaga, España DHV Technology A tiempo completo

    **Become part of our team**: DHV Technology, founded at 2013, has been growing with a very talented and encouraged team, full of passion and motivation for the Aerospace Market. Very focused to meet each requirement for the new projects, the whole team will be pleased to received new bright talents to help us in the development and management of each new...


  • Malaga, España Levi Strauss & Co. A tiempo completo

    As an Assistant Store Manager at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be representing the brand image and values, whilst working alongside the Store Manager to effectively manage the stores operations and team. Key parts of the role: - Support Store Manager in delivering...

  • Store Manager

    hace 6 meses


    Malaga, España LEVI'S A tiempo completo

    **Descripción de la compañía**: **Descripción del puesto**: **JOB DESCRIPTION** As a Store Manager at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be representing the brand image and values from the front and have full responsibility of effectively managing the store...

  • Team Leader

    hace 6 meses


    Malaga, España BeneFit Cosmetics A tiempo completo

    **Position**: ¿Eres una persona atrevida, creativa y apasionada? ¿Consideras que trabajar y divertirte no pueden ir por separado? Si eres una persona dinámica y con espíritu emprendedor, ¡tienes que formar parte del equipo **BENEFIT**! El/La Team Leader será el embajador/a de la Marca y experto/a en cejas. Será responsable de transmitir el ADN de la...


  • Malaga, España Iwantic A tiempo completo

    Malaga,Malaga Desde nuestra división de **Ciberseguridad**, estamos buscando un/a **Cybersecurity Manager **para incorporarse directamente a una compañía líder nº1 a nível global en su sector con sede en Málaga. **Funciones**: - Supervisar y coordinar los equipos de seguridad globales a nível funcional. - Apoyar los desarrollos y las iniciativas...

  • Design Manager

    hace 7 meses


    Malaga, España Quanta A tiempo completo

    Design Manager - Data Centre - Malaga, Spain We are currently partnering with a leading global consulting and engineering company that are looking for experienced data centre professionals to join their team. Our client is working with many major developers in the data centre space and require a Design Manager for their Malaga location. Our client offers...


  • Malaga, España Philip Morris International A tiempo completo

    One clear purpose - to deliver a smoke-free future. Times are changing at PMI. We’ve chosen to do something big. The world expects us to act responsibly. And we are doing just that by transforming our business by building a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and...


  • Malaga, España Transcom WorldWide A tiempo completo

    **Location**:Spain, Malaga **Job category**:Operations **Language**:English Transcom is looking for talented individuals like you to join our next-gen CX team! So let’s start something brilliant together: become a Team Leader for the well-known financial solutions provider - NETS. Are you a driven, result-oriented, and inspiring leader that is motivated...


  • Malaga, España Levi Strauss & Co. A tiempo completo

    As a Store Manager at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be representing the brand image and values from the front and have full responsibility of effectively managing the store operations and team. We are looking for a great manager who will lead the store to greater...

  • Business Manager

    hace 6 meses


    Malaga, España BNP Paribas A tiempo completo

    En Arval España contamos con una flota activa de 210.000 vehículos. Somos más 900 colaboradores y seguimos creciendo. Nuestra misión es ofrecer el mejor servicio integral de gestión de flotas a todo tipo de empresas, a nível local o global para optimizar la movilidad, eficiencia y satisfacción de sus empleados. Además, nuestro equipo se conforma de...

  • QA Manager

    hace 6 meses


    Malaga, España HRCS - Área General A tiempo completo

    **QA Manager** The Quality Assurance Manager will play a key role in managing and overseeing the Quality Assurance department of the company. They will be responsible for leading a team of QA professionals and transforming it in order to establish effective testing methodologies, focus on test automation processes, and selecting appropriate cutting edge...


  • Malaga, España GANT A tiempo completo

    Support the Store Manager in his/her daily work. - Being the main responsible for the team, the store and its performance in the absence of the Store Manager. - Drive store operations, such as the store environment, retail policies and staff administration. - Ensure the store’s visual presentations and merchandising meets company standards. - Contribute to...