Team Manager, Cet Nordic Malaga Operation

hace 5 meses

Malaga, España SD Worx A tiempo completo

At SD Worx Spain, we are focused on building capability and flexibility to meet the growth of the business whilst increasing the profitability across the organisation. We support SD Worx on most of the business areas such as HR, Finance, Marketing, Software Development, Testing, Implementation and Service Delivery. There are numerous opportunities at SD Worx Spain for people with the right blend of skills, experience and character Are you ready to join us?

**What do we have to offer?**

A challenging job as Team Manager for the CET Nordic Malaga Operation, you have full staff responsibility for your team and report to the Head of CET Nordic. You create the conditions for your team to deliver the best possible quality, efficiency and results. Continuous development and improvement are high on the agenda and your leadership skills will be crucial to the group's success.. But also:

- An attractive salary based on your experience and achievement. And the freedom to compose your personal benefit package.
- A dynamic environment: flexible working hours and working from home - everything is negotiable
- Learning opportunities: through an individual development plan and professional training
- Career growth: whether you want to become more of an expert in your field our you want to expand your knowledge more horizontally, there is always room to grow within SD Worx

**Overall responsibility**

Your responsibilities as a Team Manager:

- Ensures the distribution of information within the Team and sets goals both at the employee level and at the team level in collaboration with the local Nordic Team Manager.
- Implementation and follow-up of common processes within the team
- Personnel responsibility (incl. salary review, approval of overtime, approval of time cards/expenses and performance appraisals) in collaboration with the local Nordic Team Manager.
- SPOC for the recruitment process for the team
- Onboarding of new employees regarding SD Worx basics, tools and more.
- Build and maintain a strong local team spirit and collaboration within the location.
- Have a good understanding of local legislations and labor laws and support the local Nordic Team Manager in these matters.
- Have a good insight in the financials, budget and personnel costs and provide the local Nordic Team Manager with input.
- Ensure that the team is compliant with the local Nordic operational processes (e.g., SLA compliance, ensuring compliance with checklists, ensuring delivery according to the customers service description).
- When needed participate in customer collaborations, improvement projects and steering groups.

The role involves a mix of strategic and operational work, and you are expected to enjoy being close to the employees in your team. You are not afraid of change but see it as motivating to lead and support the organization and employees through changes.

You ensure that the team maintains the level of service to the customer in accordance with the customer contract. It is crucial that you are self-motivated, driven, and that you complete tasks in a methodical manner.

The employees in your team will work with various operational task connected to the CET Nordic organizations. You are good at making contacts and maintaining a good relationship with your network, both internal and external contacts.

In the role of Team Manager, you have a close contact and dialogue with the local Nordic Team Manager.

**Geographical area of responsibility (**Local/Country/Nordic/Global)**

Staff in Málaga and Granada, Spain.

**Requirements**:

- General work experience min 5 yrs
- Work exp. similar position 1-2 yrs
- Operational Delivery
- Managerial work experience
- English and Sweedish or Norwegian

From many places, we work as one, moving from better to best together.

  • Teamledare Till Málaga

    hace 5 meses

    Malaga, España Nordic Operation Center A tiempo completo

    **Om oss**: Nordic Operation Center grundades med visionen att stötta företag på den svenska marknaden genom kvalitativ telemarketing med en premiumkänsla. Detta har gjort att vi i dagsläget levererar rekordresultat med en kultur som utmärker sig från mängden. Vi har valt att placera våra kontor på de mest attraktiva orterna i Spanien och har som...

  • Säljare

    hace 5 meses

    Malaga, España Nordic Operation Center S.L A tiempo completo

    Vi på **Nordic Operation Center** är ett skandinaviskt telemarketing bolag som alltid sätter våra säljare och deras utveckling i fokus. Vi erbjuder möjligheten att både lära sig grunderna inom sälj, eller att ta sitt nästa steg och utveckla din nuvarande kompetents inom försäljning. Hos oss får du betalt för ditt hårda arbete helt utan något...

  • International Sdm/ Coordinator

    hace 5 meses

    Malaga, España SD Worx A tiempo completo

    Are you passionate about payroll, HR, and working in an international B2B environment? Join us at CET Nordic Málaga Operation! **The role**: Act as the point of contact for international BPO customers in the Nordic region. Report to the Team Manager and contribute to delivering top quality and efficiency for our customers. **Responsibilities**: - Serve...

  • Community Manager Málaga

    hace 5 meses

    Malaga, España Talento Corporativo A tiempo completo

    **Descripción**: Desde Talento estamos en búsqueda de un perfil de **Community Manager **en Málaga Las tareas son: - Cobertura de eventos y actividades, con realización de fotografía y/o video - Hacer publicaciones en redes sociales relativas a estos eventos. - Gestión de redes sociales. Requisitos mínimos: - Flexibilidad horaria, con...

  • Team Manager

    hace 5 meses

    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - Swedish*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at **Concentrix** and work with energetic people who strive to enjoy every day. We are looking for an **Swedish-speaking Team Manager - (On-site) **to join one of our exciting projects. As a Team Manager, you...

  • Sales Manager to Malaga, Spain

    hace 5 meses

    Malaga, España Multilingual Jobs Worldwide A tiempo completo

    Sales Manager to Malaga, Spain **Job details**: **Location** Málaga **Discipline** - Sales**Reference** 36744 **Contact Name** Fee Loobuyck **Job description**: Our client is a growing technology company based in Malaga, Spain. They specialize in providing innovative solutions to clients in various industries, including tech, finance, travel,...

  • Acquisition Manager Málaga

    hace 5 meses

    Malaga, España Page Personnel España A tiempo completo

    El/la Acquisition Manager Málaga (H/M/D) seleccionado, se responsabilizará de las siguientes funciones: - Actuar en nombre de la empresa como captador de propiedades. - Adquisición de inmuebles con finalidad de puesta en alquiler. - Encontrar oportunidades de inversión, negociar, y gestionar las compraventas de cualquier transacción inmobiliaria en...

  • Team Manager

    hace 5 meses

    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - English*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at **Concentrix + Webhelp** and work with energetic people who strive to enjoy every day. We are looking for an English-speaking Team Manager (On-site) to join one of our exciting projects. **What we offer...

  • Project Manager, Málaga

    hace 5 meses

    Malaga, España arelance A tiempo completo

    Project Manager en Málaga. En este momento buscamos profesionales con experiência como Project Manager para la gestión de proyectos de índole tecnológica. ¿Qué buscamos en ti? Experiência previa de al menos 3 años como Project Manager en algunos de estos ámbitos 1 - Oficinas de gestión de programas proyectos o servicios 2 - Portales web en...

  • Team Manager

    hace 6 meses

    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - Italian*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at **Concentrix** and work with energetic people who strive to enjoy every day. We are looking for an **Italian-speaking Team Manager - (On-site)** to join one of our exciting projects. **What we offer...

  • Team Manager

    hace 5 meses

    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - English*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at **Concentrix **and work with energetic people who strive to enjoy every day. We are looking for an **English-speaking Team Manager - (On-site)** to join one of our exciting projects. **What we offer...

  • German Speaking Customer Service Agent to Malaga

    hace 5 meses

    Malaga, España Global Career A tiempo completo

    Are you fluent in German (C1/C2 level) and proficient in English (B2 level)? Do you have a passion for providing outstanding customer service? Join our team in beautiful Malaga, Spain, as a German-speaking customer Service Agent! **Responsibilities**: - Resolve customer inquiries, issues, and concerns promptly and accurately. - Provide personalized...

  • Store Manager Dockers Eci Málaga

    hace 7 meses

    Malaga, España Levi Strauss & Co. A tiempo completo

    As a Store Manager at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be representing the brand image and values from the front and have full responsibility of effectively managing the store operations and team. We are looking for a great manager who will lead the store to greater...

  • Account Manager

    hace 5 meses

    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - Swedish*** **Description**: **Ready to advance your sales career?** Start working with a world leader in innovative cloud solutions and embark on a transformative journey with us at Concentrix + Webhelp. Seize the opportunity to unlock your potential and achieve extraordinary success! As an **Account Manager**...

  • French Speaking Customer Service Agent to Malaga

    hace 5 meses

    Malaga, España Global Career A tiempo completo

    Are you a master of language, fluent in French at the accomplished C1/C2 level, and proficient in English at the B2 tier? Does your passion for exceptional customer service burn bright? Consider joining our esteemed team in the enchanting locale of Malaga, Spain, as a French-speaking Customer Service Agent. **Responsibilities**: - Resolve customer...

  • Dba Team Leader

    hace 5 meses

    Malaga, España Santander A tiempo completo

    DBA Team Leader - SCIB Málaga Country: Spain WHAT YOU WILL BE DOING SCIB está buscando un/a DBA Team Leader para nuestro HUB tecnológico en Málaga. POR QUÉ DEBERÍAS CONSIDERAR ESTA OPORTUNIDAD En Santander CIB ) somos actores principales en la transformación del sector financiero. ¿Quieres unirte a nuestro equipo? Santander Corporate &...

  • Customer Lifecycle Manager Cloud Solutions

    hace 6 meses

    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - Italian*** **Description**: **Customer Lifecycle Manager Cloud Solutions - Italian Market** Ready to advance your sales career? Start working with a world leader in innovative cloud solutions and embark on a transformative journey with us at Webhelp. Seize the opportunity to unlock your potential and achieve...

  • Cybersecurity Team Leader

    hace 5 meses

    Malaga, España Iwantic A tiempo completo

    Malaga,Malaga Desde nuestra división de **Ciberseguridad**, estamos buscando un/a **Cybersecurity Manager **para incorporarse directamente a una compañía líder nº1 a nível global en su sector con sede en Málaga. **Funciones**: - Supervisar y coordinar los equipos de seguridad globales a nível funcional. - Apoyar los desarrollos y las iniciativas...

  • Transaction Services Senior/manager, Malaga

    hace 5 meses

    Malaga, España Hanami International A tiempo completo

    I am working with Spain’s leading Big 4 firm in M&A, assisting to hire Transaction Services professionals for their new office in Malaga. This is a rare and exciting opportunity to join as an early team member, and get involved in the growth and development of the practice. Most work is conducted in English, so even if you don't speak much Spanish, you can...

  • Customer Lifecycle Manager Cloud Solutions

    hace 5 meses

    Malaga, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - Finnish*** **Description**: - Ready to advance your sales career? Start working with a world leader in innovative cloud solutions and embark on a transformative journey with us at Webhelp. Seize the opportunity to unlock your potential and achieve extraordinary success! - As a Customer Lifecycle Manager, you will...