Team Manager for a Norwegian Digital Bank
hace 5 meses
We’re CX fanatics, as passionate about our clients as their fans are. It’s why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fin-techs, technology legends, and more. Now, we are looking for a Team Leader for a Norwegian digital bank, providing financial flexibility to clients since 2014. Are you a driven, result-oriented, and inspiring leader that is motivated by the responsibility over your team? Then we have the perfect vacancy for you in sunny Malaga
**Join us as an Experienced Scandinavian Team Manager for the digital bank**
As a Team Manager, your responsibility will include product knowledge, profitability, quality, productivity, efficiency, and your team of Customer Service Specialists. You will focus on effectively supporting each employee in your team, which means competence development and responsibility of each employee and making sure everyone meets our overall goals. The tasks also include leading operations, quality assurance, coaching, reporting, and following up on measurable production results. You will report directly to your Business Manager.
This position does not include sales or sales management.
**What's in it for You?**
- An ambitious and stable employer with long-term goals
- International, inclusive workplace, employee-related company
- Paid training and guidance in working with a reputable and strong brand
- Employment rate: 100%
- Career progression
- Sports events (yoga, football, basketball etc.)
- Corporate benefits - discounts for the car, travel, fashion, leisure, sports, events, home decorations, electronics, and food industry products and services
**What we are looking for**:
- Native Finnish/Norwegian/Swedish language - English is essential
- 12 months of leadership experience in a contact center - preferred
- In depth knowledge of customer service industry KPI's
- Very good knowledge of Google package
- High-level organizational and leadership skills
- Someone who is eager to learn new things and can quickly adapt to change
- Someone who is ready to start asap
**What Life at Transcom is like**
At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.
The recruitment process
Step 2: You will receive an introduction phone call
Step 3: You will be required to complete a short practical task
Step 4: You will attend a video interview with the Business Manager
*Please note, that you would be asked to provide a reference letter*
We look forward to hearing from you
-
Team Manager for a Scandinavian Digital Bank
hace 5 meses
Malaga, España Transcom Spain A tiempo completoWe’re CX fanatics, as passionate about our clients as their fans are. It’s why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fin-techs, technology legends, and more. Now, we are looking for a Team Leader for a Scandinavian digital bank, providing financial flexibility to clients since 2014. Are...
-
Norwegian Customer Support, Bank Industry
hace 5 meses
Malaga, España Patrique Mercier Recruitment A tiempo completo**Norwegian Customer Support, Bank Industry - Malaga**: Are you ready to kick-start your career in the banking industry? We are looking for a proactive and customer-focused individual to join our team as a Norwegian Customer Support Representative. This is a remote role based in Malaga with the opportunity to work from the comfort of your home. **Role...
-
Norwegian Speaking Customer Support, Bank Industry
hace 5 meses
Malaga, España Patrique Mercier Recruitment A tiempo completoHei! Ever dreamt of working in sunny Spain while showcasing your exceptional Norwegian language skills? Vi har en gledelig nyhet! We're on the lookout for a Norwegian Speaking Customer Support star to join our vibrant team in the banking industry, nestled in the heart of beautiful Málaga! **Role Description**: As our Norwegian Speaking Customer Support,...
-
Customer Support Representative
hace 5 meses
Malaga, España HireOn Ltd A tiempo completoHireOn Ltd Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Norwegian speaking Customer Support Representative for their Benalmadena office. Position: Customer Support Representative Location: Benalmadena, Spain Employment type: Full-time **Salary**: 1700 euro gross/month **DUTIES AND RESPONSIBILITIES**: -...
-
Norwegian Team Leader for The Nets Company
hace 5 meses
Malaga, España Transcom WorldWide A tiempo completo**Location**:Spain, Malaga **Job category**:Operations **Language**:English Transcom is looking for talented individuals like you to join our next-gen CX team! So let’s start something brilliant together: become a Team Leader for the well-known financial solutions provider - NETS. Are you a driven, result-oriented, and inspiring leader that is motivated...
-
Norwegian Team Leader for The Nets Company
hace 4 meses
Malaga, España Transcom WorldWide A tiempo completo**Location**:Spain, Malaga **Job category**:Operations **Language**:English Transcom is looking for talented individuals like you to join our next-gen CX team! So let’s start something brilliant together: become a Team Leader for the well-known financial solutions provider - NETS. Are you a driven, result-oriented, and inspiring leader that is motivated...
-
Account Manager
hace 4 meses
Malaga, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Norwegian-speaking Account Manager for their Málaga office. Position: Account Manager Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary + bonuses. **DUTIES AND RESPONSIBILITIES**: - Manage partner forecasting/partners...
-
Account Manager Norwegian Speaking
hace 4 meses
Malaga, España KGR A tiempo completoWe are recruiting for an international a Norwegian speaking Account Manager for their Málaga office. **DUTIES AND RESPONSIBILITIES**: Manage partner forecasting/partners performance by tracking tools Responsible for partner pipeline management, detect new opportunities and drive successful and profitable closure of deal rate Responsible for a portfolio...
-
Account Manager
hace 5 meses
Malaga, España JUJUR A tiempo completoPosition: Norwegian Account Manager Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary + bonuses. **DUTIES AND RESPONSIBILITIES**: - Manage partner forecasting/partners performance by tracking tools - Responsible for partner pipeline management, detect new opportunities and drive successful and profitable closure of deal...
-
Norwegian Speaking
hace 5 meses
Malaga, España Webhelp A tiempo completo**Location** - Málaga, Spain**Language** - Norwegian*** **Description**: **Why join us?** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for a **Norwegian** **speaking - Account Manager** to join our exciting projects, with leading brands...
-
Norwegian Sales Account Manager
hace 5 meses
Malaga, España Careerxtra A tiempo completoWe are working with a leading Outsourcing/BPO company that is looking to recruit a Norwegian-speaking Account Manager for their Málaga office. Position: Account Manager Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary + bonus DUTIES AND RESPONSIBILITIES: - Manage partner forecasting/partners performance by tracking tools -...
-
Cloud Customer Lifecycle Manager
hace 5 meses
Malaga, España JUJUR A tiempo completoPosition: Norwegian Cloud Customer Lifecycle Manager Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary + performance bonus. **DUTIES AND RESPONSIBILITIES**: - Be the first and main contact point for Cloud technology customers - small and medium businesses - Leverage social, digital, video, chat, phone, and demonstration...
-
Scandinavian Team Manager for The Nespresso Company
hace 5 meses
Malaga, España Transcom WorldWide A tiempo completo**Location**:Spain, Malaga **Job category**:Operations **Language**:Danish We’re CX fanatics, as passionate about our clients as their fans are. It’s why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fin-techs, technology legends, and more. Now, we are looking for a Team Leader for the...
-
Account Manager Norwegian Market
hace 5 meses
Malaga, España KGR A tiempo completoWe are recruiting for an international an Account Manager for the Norwegian market in Málaga **DUTIES AND RESPONSIBILITIES**: Manage partner forecasting/partners performance by tracking tools Responsible for partner pipeline management, detect new opportunities and drive successful and profitable closure of deal rate Responsible for a portfolio of...
-
Norwegian Customer Support Representative
hace 5 meses
Malaga, España Patrique Mercier Recruitment A tiempo completoHey there! Are you fluent in Norwegian and passionate about providing top-notch customer service? If 'yes', we've got an amazing opportunity for you! We're on the hunt for a Norwegian Customer Support Representative to join our team in sunny Benalmádena!**Role Description**:As our Norwegian Customer Support Representative, you'll be the first point of...
-
Norwegian Speaking Recruiter
hace 5 meses
Malaga, España Patrique Mercier Recruitment A tiempo completoHey there! We're on the hunt for a Norwegian Speaking Recruiter to join our team at Patrique Mercier Recruitment. This is an entry-level position, so don't stress if you don't have experience - we've got you covered with fully paid training! **Your Role**: **About Us**: We're Patrique Mercier Recruitment, a small but mighty team of under 10, dedicated to...
-
Senior Cloud Account Manager
hace 5 meses
Malaga, España JUJUR A tiempo completoPosition: Norwegian Senior Cloud Account Manager Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary + performance bonus. **DUTIES AND RESPONSIBILITIES**: - Secure new customer wins for a Cloud - maximize up-sell and cross-sell opportunities in collaboration with Sales Agents, Solution Specialists, clients' sales teams, and...
-
Team Leader/supervisor
hace 5 meses
Malaga, España JUJUR A tiempo completoPosition: Danish, Finnish, Norwegian or Swedish Team Leader/Supervisor Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary + bonuses. **DUTIES AND RESPONSIBILITIES**: - Take responsibility over the Team Management 40%, Organization 30% and Reporting 30% - Monitor and report team performance - Give regular feedback on the...
-
Norwegian Speaking Customer Lifecycle Managers
hace 5 meses
Malaga, España Webhelp A tiempo completo**Location** - Málaga, Spain**Language** - Norwegian*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for** Norwegian speaking Customer Lifecycle Managers** to join our exciting projects, with leading...
-
Team Leader for The Nespresso Company
hace 5 meses
Malaga, España Transcom WorldWide A tiempo completo**Location**:Spain, Malaga **Job category**:Operations **Language**:English We’re CX fanatics, as passionate about our clients as their fans are. It’s why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fin-techs, technology legends, and more. Now, we are looking for a Team Leader for the...