Customer Interaction Analyst with Portuguese
hace 7 meses
Overview:
Are you interested in a career in **Customer Service Administration** in PepsiCo?
Then now is the time to explore the opportunities of PepsiCo: join us as the next **Snacks Customer Interaction Analyst.**
Working with inspiring and experienced colleagues, you'll find that the atmosphere in our office in Vitoria is informal and engaging. With an active, get-things-done culture, this is a place where your dynamism and agility will make a difference.
**Your mission**:
In this role you will be supporting Cluster Supply Chain team with general customer service administration, order management and order fulfilment and execution support.
You will be communicating with different customers and coordinating tasks at national and state levels as well as supporting field SC training programs. You will be collaborating with all departments supporting SC in terms of solving issues and implementing business actions.
**Responsibilities**:
**_ Your day to day with us:_***
- Manage & Fulfill orders
- Manage returns/refusals
- Contact customer to find a solution and adjust communication in line with business content to find most efficient solution for complex requirements
- Develop winning relationships with key stakeholders within the Cluster Supply Chain function and IBERIA BU SC teams, embedding GBS Supply Chain services within the organization
- Support the Customer Service Lead with all initiatives to improve GBS service offerings
Qualifications:
**_ What will you need to succeed?_***
- Profieciency in Spanish & Portuguese
- Previous experience in a customer order management role, able to demonstrate good stakeholder management and alignment to external customer needs and expectation
- Excellent analytical skills and numerical abilities
- Great communication and interpersonal skills
- Strong Excel & Office package knowledge
- Able to handle multiple projects within tight deadlines
**What makes us different?**
- Hybrid working model: combination of remote and collaborative office experience to enable innovation
- Flexible work schedules & Work-life balance
- Professional growth possibilities & learning opportunities
**Being you at PepsiCo**:
- PepsiCo is an equal opportunity employer, committed to helping people lead healthier lives and supports workforce diversity. We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability._
**Planet + People**:
- PepsiCo Positive (pep+) is how we’ll transform the way we create value by operating within planetary boundaries and inspiring positive change for the planet and people in the global food system._
-
Supply Chain Customer Interaction Analyst
hace 7 meses
Bilbao, España PepsiCo A tiempo completoOverview: Are you interested in a career in Supply Chain in PepsiCo? Are you passionate about SC Customer Service? Then now is the time to explore the opportunities of PepsiCo: join us as the next **Supply Chain Customer Interaction Analyst **for our Snacks division. Working with inspiring and experienced colleagues, you'll find that the atmosphere in our...
-
Interaction Designer Leader
hace 1 semana
Bilbao, Vizcaya, España Terra A tiempo completoIn this Interaction Designer Leader role, you will drive the creation of user-centered design solutions that meet client needs. Collaborating with leadership, project managers, designers, and developers, you will develop visually appealing websites and maintain a consistent UI design system.Key ResponsibilitiesCreate wireframes and translate designs into...
-
Cost Engineer and Analyst
hace 1 semana
Bilbao, Vizcaya, España FEV Consulting Iberia A tiempo completoJob DescriptionWe are seeking a highly motivated and detail-oriented Cost Engineer and Analyst to join our team at FEV Consulting Iberia. As a key member of our cost engineering department, you will support the analysis of technical products and components within benchmark projects.ResponsibilitiesCost Analysis Support: Assist in the evaluation of cost...
-
Sfa Assoc Analyst
hace 6 meses
Bilbao, España PepsiCo A tiempo completoOverview: SFA Assoc Analyst will be responsible for the operational activities derives from the implementation of PepsiCo owned SFA solution across European markets. The role mission is to deliver an SFA product which contains harmonized and standardized processes and tools, to provide automatization of non-working activities and optimize working...
-
Customer Service Agent for IHG
hace 3 semanas
Bilbao, España Blu Selection A tiempo completoDo you have a passion for the travel and tourism industry? Do you like travelling and want everything to run smoothly? In this job you can make the customer's journey more pleasant. If this sounds like something for you then Lisbon is waiting for you!Your responsibilities and impact as a customer service agent will be:Solving issues during the booking...
-
Customer Service Agent for IHG
hace 3 semanas
Bilbao, España Blu Selection A tiempo completoDo you have a passion for the travel and tourism industry? Do you like travelling and want everything to run smoothly? In this job you can make the customer's journey more pleasant. If this sounds like something for you then Lisbon is waiting for you! Your responsibilities and impact as a customer service agent will be: Solving issues during the booking...
-
Systems Analyst, Laboratory Applications
hace 3 meses
Bilbao, España CTI Clinical Trial Services, Inc A tiempo completo**Systems Analyst, Laboratory Applications** **Job Purpose/Summary** The Systems Analyst, Laboratory Applications is responsible for technical work related to laboratory systems and supporting activities including project management, training, and support. This includes configuring systems, maintaining documentation, and training of IT staff and end...
-
Solution Analyst
hace 7 meses
Bilbao, España Sibelco A tiempo completoSolution Analyst - CommercialSibelco is a global material solutions company. We mine, process and sell industrial minerals at locations worldwide, focused primarily on silica, clays, feldspathics and olivine.We are also leaders in glass recycling. The Sibelco Group operates over 110 production sites in 31 countries, with a team of over 5,000 people. Click to...
-
Business Analyst
hace 7 meses
Bilbao, España Sibelco A tiempo completoBusiness Analyst - CommercialSibelco is a global material solutions company. We mine, process and sell industrial minerals at locations worldwide, focused primarily on silica, clays, feldspathics and olivine.We are also leaders in glass recycling. The Sibelco Group operates over 110 production sites in 31 countries, with a team of over 5,000 people. Click to...
-
Senior Business Data Analyst
hace 1 semana
Bilbao, Vizcaya, España Twtspain A tiempo completoRole Summary: As a Senior Business Data Analyst at Twtspain in Bilbao, you will work closely with cross-functional teams to develop and maintain advanced analytics capabilities. Your expertise in statistical analysis, data visualization, and problem-solving will drive business outcomes and inform strategic decisions.
-
Category Management Analyst
hace 7 meses
Bilbao, España PepsiCo A tiempo completoOverview: Are you interested in a career in Sales in PepsiCo? Are you passionate about Sales Category Management? Then now is the time to explore the opportunities of PepsiCo: join us as the next **Catgory Management Analyst**. Working with inspiring and experienced colleagues, you'll find that the atmosphere in our office in **Vitoria** is informal and...
-
Luxury Customer Advisor
hace 5 días
Bilbao, Vizcaya, España Mytheresa A tiempo completoAs a Luxury Customer Advisor at Mytheresa, you will be part of our dynamic team dedicated to delivering exceptional customer experiences in the US Market.Job DescriptionWe are seeking an experienced Fashion and Service Expert to join our team as a Customer Care & Fashion Advisor – US English late shift. You will work closely with our international premium...
-
Quality Funds Due Diligence Front Analyst Ii
hace 4 días
Bilbao, España BBVA A tiempo completo**Excited to grow your career?** BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and...
-
Business Analyst
hace 7 meses
Bilbao, España Sibelco A tiempo completoBusiness Analyst - Supply Chain ManagementSibelco is a global material solutions company. We mine, process and sell industrial minerals at locations worldwide, focused primarily on silica, clays, feldspathics and olivine.We are also leaders in glass recycling. The Sibelco Group operates over 110 production sites in 31 countries, with a team of over 5,000...
-
Customer Service Associate
hace 8 meses
Bilbao, España WALGREENS A tiempo completoModels and delivers a distinctive and delightful customer experience. - Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. **Customer Experience** - Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and...
-
Customer Experience Representative
hace 5 días
Bilbao, Vizcaya, España Mytheresa A tiempo completoMytheresa is seeking an experienced Customer Experience Representative to join our team as a Customer Care & Fashion Advisor – US English late shift. As a member of our team, you will be responsible for providing exceptional customer experiences in the US Market.Required Skills and QualificationsExcellent verbal and written knowledge of US English at...
-
Technical Assistant in Cost Benchmarking
hace 1 semana
Bilbao, Vizcaya, España FEV Consulting Iberia A tiempo completoAbout the JobWe offer an exciting opportunity for a Technical Assistant in Cost Benchmarking to join our team at FEV Consulting Iberia. In this role, you will be responsible for supporting the identification and evaluation of cost reduction potentials in close cooperation with project teams.Key ResponsibilitiesBenchmark Project Support: Assist in the...
-
Senior Data Analyst
hace 3 meses
Bilbao, España Appfire Technologies, LLC. A tiempo completoAt Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. That's why at Appfire, you choose. **Choose to work where you thrive**:Whether from home, in one of our offices, or while...
-
Senior Corporate Immigration Specialist
hace 4 semanas
Bilbao, Vizcaya, España buscojobs España A tiempo completoPortuguese Corporate Immigration Senior ConsultantAbout the RoleWe are seeking a skilled and experienced Portuguese corporate immigration specialist to join our team in Lisbon or Porto, with hybrid working options available.Job Type: PermanentSalary: €80,000 - €100,000 per annum + Bonus + BenefitsKey Responsibilities:Provide expert guidance on Portuguese...
-
Sales Support Analyst
hace 6 meses
Bilbao, España PepsiCo A tiempo completoOverview: Are you interested in a career in Sales in PepsiCo? Then now is the time to explore the opportunities of PepsiCo: join us as the next **Sales Support Analyst.** Working with inspiring and experienced colleagues, you'll find that the atmosphere in our office in **Vitoria** is informal and engaging. With an active, get-things-done culture, this is...