Luxury Customer Advisor

hace 3 semanas


Bilbao, Vizcaya, España Mytheresa A tiempo completo

As a Luxury Customer Advisor at Mytheresa, you will be part of our dynamic team dedicated to delivering exceptional customer experiences in the US Market.

Job Description

We are seeking an experienced Fashion and Service Expert to join our team as a Customer Care & Fashion Advisor – US English late shift. You will work closely with our international premium clients to provide expert advice on the order process, while also resolving customer inquiries and issues efficiently.

The ideal candidate will have a strong understanding of e-commerce businesses and excellent communication skills, both written and verbal. You will be expected to maintain high standards of customer service, working closely with cross-functional teams to resolve product/customer-related issues.

This is a full-time position that requires flexibility and the ability to work under pressure. The training hours will be Monday-Friday, between 9am-8pm CET, while the position's hours will be Monday-Friday 3pm-12am CET.



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