Supply Chain Customer Interaction Analyst

hace 4 semanas


Bilbao, España PepsiCo A tiempo completo

Overview:
Are you interested in a career in Supply Chain in PepsiCo? Are you passionate about SC Customer Service?

Then now is the time to explore the opportunities of PepsiCo: join us as the next
**Supply Chain Customer Interaction Analyst **for our Snacks division.

Working with inspiring and experienced colleagues, you'll find that the atmosphere in our office in
**Vitoria** is informal and engaging. With an active, get-things-done culture, this is a place where your dynamism and agility will make a difference.

**Your mission**:
You will be responsible for supporting the Cluster Supply Chain team with general customer service administration, order management and order fulfilment and execution support. Key duties include field supply chain communication with different customers and tasks coordination at national and state levels as well as supporting field SC training programs. It will require a collaboration with all departments supporting SC in terms of solving issues and implementing business actions.

**Responsibilities**:
**_ Your day to day with us:_**

**Order Management & Order Fulfilment**:

- Perform order check and validation. Handle failed deliveries
- Receive, change or cancel standard order details from sales/customers and capture them accordingly in the system (standard and promotion orders including samples/donations) via mail or telepfone
- Optimize Logistics in terms of shipping combinations
- Perform stock check and confirm quantities, aligning on Logistics characteristics
- Close unconfirmed orders - Identify undelivered orders and items; Cancel and close the undelivered orders
- Prepare, generate and share the corresponding reporting

**Manage returns/refusals**:

- Manage returns refusals and initiate the legal procedure if required)

Qualifications:
**_ What will you need to succeed?_**
- University degree in Business Administration, Economics or similar
- Prior experience within a customer order management role desired
- Profieciency in both English and Spanish
- Great communication and interpersonal skills
- Strong Excel & Office package

**What makes us different?**
- Hybrid working model: combination of remote and collaborative office experience to enable innovation
- Flexible work schedule
- Variety of benefits to support your physical, emotional and financial wellbeing
- Professional growth possibilities & learning opportunities
- Volunteering opportunities to help external communities
- Space to be you to promote our Diversity & Inclusion strategy

**Being you at PepsiCo**:

- PepsiCo is an equal opportunity employer, committed to helping people lead healthier lives and supports workforce diversity. We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability._

**Planet + People**:

- PepsiCo Positive (_
- pep+_
- ) is how we’ll transform the way we create value by operating within planetary boundaries and inspiring positive change for the planet and people in the global food system._



  • Bilbao, España PepsiCo A tiempo completo

    Resumen: ¿Te interesa desarrollar tu carrera en Supply Chain en PepsiCo? ¿Te apasiona el Servicio al Cliente y quieres unirte a nuestra organización? Entonces es el momento de explorar las oportunidades de PepsiCo: únete a nosotros como el próximo **Customer Interaction Analyst (part time).** Trabajando con compañeros inspiradores y experimentados,...


  • Bilbao, España PepsiCo A tiempo completo

    Overview: Are you interested in a career in **Customer Service Administration** in PepsiCo? Then now is the time to explore the opportunities of PepsiCo: join us as the next **Snacks Customer Interaction Analyst.** Working with inspiring and experienced colleagues, you'll find that the atmosphere in our office in Vitoria is informal and engaging. With an...


  • Bilbao, España PepsiCo A tiempo completo

    Overview: Are you interested in a career in Supply Chain in PepsiCo? Are you passionate about SC Customer Service into our organization? Then now is the time to explore the opportunities of PepsiCo: join us as the next **SC Cust Svc Coordinator, Beverages.** Working with inspiring and experienced colleagues, you'll find that the atmosphere in our office...


  • Bilbao, España PepsiCo A tiempo completo

    Overview: Are you interested in a career in Supply Chain in PepsiCo? Are you passionate about SC Customer Service into our organization? Then now is the time to explore the opportunities of PepsiCo: join us as the next **SC Cust Svc Coordinator, Snacks** Working with inspiring and experienced colleagues, you'll find that the atmosphere in our office in...


  • Bilbao, España TE Connectivity A tiempo completo

    TE Connectivity's Supply Chain employees are responsible for the timely, cost-effective procurement, inventory control, planning and quality control of production materials. They ensure the availability of materials in the supply chain, as scheduled, and the maintenance of inventory at the established levels. They coordinate and integrate the flow of...

  • Business Analyst

    hace 2 semanas


    Bilbao, España Sibelco A tiempo completo

    Business Analyst - Supply Chain ManagementSibelco is a global material solutions company. We mine, process and sell industrial minerals at locations worldwide, focused primarily on silica, clays, feldspathics and olivine.We are also leaders in glass recycling. The Sibelco Group operates over 110 production sites in 31 countries, with a team of over 5,000...

  • Business Analyst

    hace 1 semana


    Bilbao, España Sibelco A tiempo completo

    Business Analyst - Supply Chain ManagementSibelco is a global material solutions company. We mine, process and sell industrial minerals at locations worldwide, focused primarily on silica, clays, feldspathics and olivine.We are also leaders in glass recycling. The Sibelco Group operates over 110 production sites in 31 countries, with a team of over 5,000...


  • Bilbao, España RDT INGENIEROS A tiempo completo

    **Descripción**: ¿Tienes experiência previa en Planificación Industrial / Supply Chain?. Estamos buscando una persona con experiência en SAP y la realización de Macros para incorporar a nuestro equipo de eólica. Tu función principal será dar sorporte al departamento de planificación industrial de nacelles automatizando procesos vía programación...


  • Bilbao, España TAAV Biomanufacturing Solutions SLU A tiempo completo

    We are currently seeking a technician to join our Supply Chain team. The main activities will be: - Goods receipt and storage following the established procedures - Management of the associated documentation - Raw materials and consumables stock control - Dispensing of required raw materials and consumables to the areas - Waste management - Collaboration in...

  • Soporte Supply Chain

    hace 2 meses


    Bilbao, España UCC COFFEE A tiempo completo

    **Position**: Buscamos una persona que proporcione soporte al equipo de Supply Chain en tareas relacionadas con la producción. La principales funciones son: Ø **Dar apoyo a la planificación de la producción**: - Efectuar la planificación de los equipos productivos auxiliares de fábrica y hacer seguimiento. - Planificar, supervisar y registrar los...


  • Bilbao, España Page Personnel España A tiempo completo

    En dependencia del director del área, tus funciones serán: - Asegurar las operaciones en ámbito de **planificación, aprovisionamiento y compras,** así como su impacto en la gestión de **almacenes**: - Tendrás influencia y toma de decisión desde la adquisición de materias primas, el almacenaje y distribución de los productos industriales con los...


  • Bilbao, España Hays A tiempo completo

    **Tu nueva empresa** Importante empresa multinacional situada en la zona de Laudio. **Tu nuevo puesto** Reportando al Sales & Operations Manager, te encargarás de contribuir a mejorar el nível de servicio al cliente, asegurando la disponibilidad de stock para el grupo para referencias a tu cargo. Te encargarás de administrar el suministro de productos...


  • Bilbao, España Bizintek Innova A tiempo completo

    Respondiendo a su constante crecimiento, Bizintek se plantea reforzar su proyecto con la incorporación de **un/a Responsable de Supply Chain** que desarrollará su misión a través de las siguientes funciones: - Liderar los equipos de compras, almacén y logística, asegurando una óptima gestión y la consecución de los objetivos establecidos. -...

  • Gestor/a Supply Chain

    hace 1 semana


    Bilbao, España LHH A tiempo completo

    Desde LHH, estamos en búsqueda un/a Gestor/a Supply Chain para importante empresa en expansión. Se trata de una oportunidad clara de dar un paso en tu trayectoria profesional incorporándote a grupo de trabajo exigente y motivador en un puesto estable y clave para la empresa. Algunas de las **funciones **a asumir serán las siguientes: **Análisis y...

  • Gestor/a Supply Chain

    hace 2 semanas


    Bilbao, España LHH A tiempo completo

    Desde LHH, estamos en búsqueda un/a Gestor/a Supply Chain para importante empresa en expansión. Se trata de una oportunidad clara de dar un paso en tu trayectoria profesional incorporándote a grupo de trabajo exigente y motivador en un puesto estable y clave para la empresa. Algunas de las **funciones **a asumir serán las siguientes: **Análisis y...


  • Bilbao, España LKS Next A tiempo completo

    LKS Next es un proyecto de personas, de profesionales, en permanente crecimiento. Referente en el sector de los Servicios Empresariales, ofrecemos soluciones y servicios profesionales avanzados donde la innovación es una constante. Para nuestro equipo de Consultoría de Operaciones y Cadena de Suministro en la Zona Norte (Zamudio, Arrasate o Donostia),...

  • Customer Account Manager

    hace 2 semanas


    Bilbao, España GEODIS A tiempo completo

    **General information**: **Legal entity **:GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European...


  • Bilbao, España UCC COFFEE A tiempo completo

    **Puesto**: Buscamos un/a profesional para realizar la gestión de la planificación y control de producción: - Creación del Plan de Producción de acuerdo con la previsión de los clientes y disponibilidades de producción. - Asegurar la cobertura de stock en productos terminados de acuerdo con la previsión. - Realizar el reporte de las producciones en...

  • Solution Architect

    hace 2 semanas


    Bilbao, España Sibelco A tiempo completo

    Solution Architect - Supply Chain ManagementSibelco is a global material solutions company. We mine, process and sell industrial minerals at locations worldwide, focused primarily on silica, clays, feldspathics and olivine.We are also leaders in glass recycling. The Sibelco Group operates over 110 production sites in 31 countries, with a team of over 5,000...

  • Solution Architect

    hace 1 semana


    Bilbao, España Sibelco A tiempo completo

    Solution Architect - Supply Chain ManagementSibelco is a global material solutions company. We mine, process and sell industrial minerals at locations worldwide, focused primarily on silica, clays, feldspathics and olivine.We are also leaders in glass recycling. The Sibelco Group operates over 110 production sites in 31 countries, with a team of over 5,000...