Service Desk
hace 5 meses
El Service Desk es responsable de la gestión del ciclo completo de solicitudes de servicio e incidentes, recopilando, registrando y resolviendo problemas técnicos de nível 1, y escalando incidentes de mayor complejidad según sea necesario.
También es responsable de la supervisión de la infraestructura corporativa de TIC.
Además, el Service Desk realiza tareas de apoyo a varios níveles para los siguientes procesos de TI: Gestión de incidentes graves, problemas, cambios y configuración.
Los operadores del Service Desk deben trabajar por turnos para cubrir las operaciones 24 horas al día, 7 días a la semana, incluidos festivos, noches y fines de semana, en turnos de ocho horas entre semana y festivos, y de doce horas los fines de semana.
Idioma:
-
Service Desk
hace 4 meses
Valencia, España Lognext A tiempo completoEl Service Desk es responsable de la gestión del ciclo completo de solicitudes de servicio e incidentes, recopilando, registrando y resolviendo problemas técnicos de nível 1, y escalando incidentes de mayor complejidad según sea necesario.También es responsable de la supervisión de la infraestructura corporativa de TIC.Además, el Service Desk realiza...
-
Service Desk Manager
hace 4 semanas
Valencia, Valencia, España Penguin Formula A tiempo completoJob Title: Service Desk ManagerWe are seeking a highly skilled Service Desk Manager to join our team at Penguin Formula. As a Service Desk Manager, you will be responsible for managing support services for internal and external users through a centralized Service Desk.Key Responsibilities:Operate the Service Desk tool to manage incidents and requests.Record,...
-
Service Desk Manager
hace 4 semanas
Valencia, Valencia, España Penguin Formula A tiempo completoJob Title: Service Desk ManagerWe are seeking a highly skilled Service Desk Manager to join our team at Penguin Formula. As a Service Desk Manager, you will be responsible for managing support services for internal and external users through a centralized Service Desk.Key Responsibilities:Operate the Service Desk tool to manage incidents and requests.Record,...
-
Service Desk Manager
hace 4 semanas
Valencia, Valencia, España Penguin Formula A tiempo completo### Service Desk Manager Role at Penguin Formula We are seeking a talented Service Desk Manager to join our team in Brussels, Belgium. As a key member of our IT department, you will be responsible for managing support services for internal and external users through a centralized Service Desk. ### Key Responsibilities * Operate the Service Desk tool to...
-
Service Desk Manager
hace 4 semanas
Valencia, Valencia, España Penguin Formula A tiempo completo### Service Desk Manager Role at Penguin Formula We are seeking a talented Service Desk Manager to join our team in Brussels, Belgium. As a key member of our IT department, you will be responsible for managing support services for internal and external users through a centralized Service Desk. ### Key Responsibilities * Operate the Service Desk tool to...
-
Service Desk Manager
hace 3 semanas
Valencia, Valencia, España Penguin Formula A tiempo completoWe are seeking a talented Service Desk Manager to join Penguin Formula in Brussels, Belgium.The Service Desk Manager will be responsible for managing support services for internal and external users through a centralized Service Desk.The role's primary objective is to deliver a single point of contact for end users, ensuring the efficient communication and...
-
Service Desk Manager
hace 4 semanas
Valencia, Valencia, España Penguin Formula A tiempo completoJob Title: Service Desk ManagerWe are seeking a highly skilled Service Desk Manager to join our team at Penguin Formula. As a Service Desk Manager, you will be responsible for managing support services for internal and external users through a centralized Service Desk.Key Responsibilities:Operate the Service Desk tool to manage incidents and requests.Record,...
-
Service Desk Manager
hace 4 semanas
Valencia, Valencia, España Penguin Formula A tiempo completoJob Title: Service Desk ManagerWe are seeking a highly skilled Service Desk Manager to join our team at Penguin Formula. As a Service Desk Manager, you will be responsible for managing support services for internal and external users through a centralized Service Desk.Key Responsibilities:Operate the Service Desk tool to manage incidents and requests.Record,...
-
Service Desk Technician
hace 3 meses
Valencia, España UNICC A tiempo completo**Purpose of the Position** The Service Desk is responsible for the management of service requests and incidents, collecting, recording, and resolving technical issues at the Tier 1 level, and escalating higher complexity incidents as needed. It is also responsible for the monitoring of the corporate ICT infrastructure. In addition, the Service Desk Tier 1...
-
Service Desk Technician
hace 5 meses
Valencia, España United ITs A tiempo completoLocation: Remote within the CET/GMT time zone Teleworking option: Yes **Duties and responsibilities**: The Service Desk is responsible for the management of service requests and incidents, collecting, recording, and resolving technical issues at the Tier 1 level, and escalating higher complexity incidents as needed. It is also responsible for the...
-
Service Desk Manager
hace 3 semanas
Valencia, Valencia, España Penguin Formula A tiempo completoWe are seeking a talented Service Desk Manager to manage support services for internal and external users through a centralized Service Desk. The role's primary objective is to deliver a single point of contact for end users, ensuring the efficient communication and integration of business processes within the service management framework.The Service Desk...
-
Service Desk Manager
hace 2 meses
Valencia, España Penguin Formula A tiempo completo.Company DescriptionWeCookiT is an international software house that delivers software development to its corporate customers by providing highly skilled, communicative IT professionals to build their customized products through outsourcing, nearshoring, and turn-key projects' solutions.How do we differentiate ourselves? By investing in the professional...
-
Service Desk Manager
hace 2 meses
Valencia, España Penguin Formula A tiempo completo**Company Description** WeCookiT is an international software house that delivers software development to its corporate customers by providing highly skilled, communicative IT professionals to build their customized products through outsourcing, nearshoring and turn-key projects’ solutions. How do we differentiate ourselves? By investing in the...
-
Service Desk Manager
hace 2 meses
Valencia, España Penguin Formula A tiempo completoCompany Description WeCookiT is an international software house that delivers software development to its corporate customers by providing highly skilled, communicative IT professionals to build their customized products through outsourcing, nearshoring, and turn-key projects' solutions.How do we differentiate ourselves? By investing in the professional...
-
Service Desk Manager
hace 2 meses
Valencia, España Penguin Formula A tiempo completoCompany DescriptionWeCookiT is an international software house that delivers software development to its corporate customers by providing highly skilled, communicative IT professionals to build their customized products through outsourcing, nearshoring, and turn-key projects' solutions.How do we differentiate ourselves? By investing in the professional...
-
Front Desk Operations Manager
hace 4 semanas
Valencia, Valencia, España Four Seasons Hotels Ltd A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Assistant Front Desk Manager to join our team at Four Seasons Hotels Ltd. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesRespond to guest requests...
-
Front Desk Operations Manager
hace 4 semanas
Valencia, Valencia, España Four Seasons Hotels Ltd A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Assistant Front Desk Manager to join our team at Four Seasons Hotels Ltd. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesRespond to guest requests...
-
Service Desk Systems L2 Technician
hace 5 meses
Valencia, España Webhelp A tiempo completo**Location** - Valencia, Spain**Language** - Spanish*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for a **Spanish Speaking Service Desk Systems Technician **to join our exciting projects, with leading...
-
Front Desk Operations Manager
hace 4 semanas
Valencia, Valencia, España Four Seasons Hotels Ltd A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Assistant Front Desk Manager to join our team at Four Seasons Hotels Ltd. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.As Assistant Front Desk Manager, you will be...
-
Front Desk Operations Manager
hace 4 semanas
Valencia, Valencia, España Four Seasons Hotels Ltd A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Assistant Front Desk Manager to join our team at Four Seasons Hotels Ltd. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.As Assistant Front Desk Manager, you will be...