Service Desk Manager
hace 4 semanas
We are seeking a talented Service Desk Manager to manage support services for internal and external users through a centralized Service Desk. The role's primary objective is to deliver a single point of contact for end users, ensuring the efficient communication and integration of business processes within the service management framework.
The Service Desk Manager will play a pivotal role in maintaining smooth operations and enhancing user satisfaction through effective service delivery and communication. Key responsibilities include operating the Service Desk tool, recording and analyzing incidents, and providing regular reporting on user calls and incidents.
Qualifications include a minimum of 8 years of relevant studies and/or professional experience, with at least 4 years of IT professional experience and 2 years of experience as a business analyst or similar role. The ideal candidate will have extensive experience in help-desk services and support environments, with a strong understanding of ITIL service management methodology and proficiency in MS Office.
Additional requirements include proficiency in English, with the ability to convey complex information to users in an understandable manner. The successful candidate will be a proactive and customer-oriented individual who can handle multiple support requests while ensuring high service quality.
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Service Desk Manager
hace 3 semanas
Valencia, Valencia, España Penguin Formula A tiempo completoWe are seeking a talented Service Desk Manager to join Penguin Formula in Brussels, Belgium.The Service Desk Manager will be responsible for managing support services for internal and external users through a centralized Service Desk.The role's primary objective is to deliver a single point of contact for end users, ensuring the efficient communication and...
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Customer Service Manager
hace 4 semanas
Valencia, Valencia, España G-Star Raw A tiempo completoCustomer Service ManagerWe are a denim-driven company that thrives on innovation and progress. As a Customer Service Manager at G-Star Raw, you will be responsible for delivering exceptional customer experiences across various channels. Your expertise will inspire your team, the organization, and our partners to continuously improve our customer service...
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Customer Service Manager
hace 2 semanas
Valencia, Valencia, España Iwg Careers A tiempo completoAbout the RoleWe're looking for a talented Customer Service Manager to join our team at Regus. As a key member of our community sales team, you will be responsible for the smooth running of our business centre, while finding innovative ways to increase sales and revenue. Your goal will be to motivate your team to create a great working environment, ensuring...
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Customer Service Operations Manager
hace 2 días
Valencia, Valencia, España G-Star A tiempo completoCustomer Service Operations ManagerWe Are Denim Heads. At G-Star, we value our customers above all else. To deliver exceptional customer experiences, we're seeking a highly skilled Customer Service Operations Manager to lead our team. Your expertise will drive continuous improvement in customer support and operations, ensuring our customers receive the best...
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Renewable Energy Service Manager
hace 4 semanas
Valencia, Valencia, España Enser A tiempo completoWe are seeking a highly skilled Renewable Energy Service Manager to join our team at Enser. The ideal candidate will have previous experience in customer service or the electrotechnical field, with a strong understanding of renewable energies and photovoltaics.Key Responsibilities:Generate new leads and convince businesses of our servicesManage the service...
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Service Operations Manager
hace 3 semanas
Valencia, Valencia, España Atlas Copco Airpower N.V. A tiempo completoJob Summary:We are seeking a highly skilled Service Operations Manager to join our team at Atlas Copco Airpower N.V. in Valencia. As a key member of our service team, you will be responsible for managing, supervising, and supporting a team of technicians to ensure efficient and effective performance of daily tasks and company goals.Key...
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Customer Service Leadership Manager
hace 3 semanas
Valencia, Valencia, España Bd A tiempo completoAs a key member of the Critical Care division at BD, the Customer Service Leadership Manager will provide overall leadership and direction to the Customer Service organization. This role will focus on delivering a customer experience across all business verticals for both external and internal customers.Key Responsibilities:Participate in and represent...
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Client Service Administrator
hace 4 semanas
Valencia, Valencia, España Apex Group A tiempo completoJob DescriptionApex Group is seeking a Client Service Administrator to support our Luxembourg department in charge of Client Service Management for our international client base.The ideal candidate will work closely with a Client Service Manager to ensure compliance with internal and external processes, monitor deadlines, and update internal...
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Service Operations Manager
hace 4 semanas
Valencia, Valencia, España Atlas Copco Airpower N.V. A tiempo completoJob Summary:We are seeking a highly skilled Service Operations Manager to join our team at Atlas Copco Airpower N.V. in Valencia. As a key member of our service team, you will be responsible for managing, supervising, and supporting a team of technicians to ensure efficient and effective performance of daily tasks and meeting company goals and objectives.Key...
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Client Service Administrator
hace 3 semanas
Valencia, Valencia, España Apex Group A tiempo completoClient Service Administrator**Job Summary**We are seeking a highly organized and detail-oriented Client Service Administrator to support our Luxembourg department in charge of Client Service Management for our international client base.**Key Responsibilities*** Work closely with a Client Service Manager to support the daily activities of the funds under...
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Client Service Administrator
hace 3 semanas
Valencia, Valencia, España Apex Group A tiempo completoJob Title: Client Service AdministratorAbout the Role:We are seeking a highly organized and detail-oriented Client Service Administrator to join our team in Luxembourg. As a Client Service Administrator, you will be responsible for supporting the daily activities of our funds under management, ensuring compliance with internal and external processes, and...
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Client Service Management Administrator
hace 3 semanas
Valencia, Valencia, España Apex Group A tiempo completoThe Apex Group is a leading provider of fund administration and middle office solutions. Our unique ability to reach globally, service locally, and provide cross-jurisdictional services sets us apart from other companies. Our business is built on a foundation of trust and expertise, with a team of over 13,000 employees across 112 offices worldwide. We are...
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Customer Service Manager
hace 3 semanas
Valencia, Valencia, España G-Star A tiempo completoAbout the RoleAs a Customer Service Manager at G-Star, you will be responsible for delivering exceptional customer experiences across multiple channels. This includes phone, chat, social media, and email support, with a focus on providing best-in-class service and style advice. You will work closely with our contact centers in Nicaragua and Spain to ensure...
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Client Service Management Administrator
hace 2 semanas
Valencia, Valencia, España Apex Group A tiempo completoJob Title: Client Service Management AdministratorApex Group is a global financial services provider with over 13,000 employees globally, delivering services into 50 jurisdictions. As a Client Service Management Administrator, you will be part of an expanding large global business, working in a friendly, co-operative, and supportive environment.Job...
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Client Service Management Administrator
hace 4 semanas
Valencia, Valencia, España Apex Group A tiempo completoAt Apex Group, we're seeking a highly skilled Client Service Administrator to join our Luxembourg department. As a key member of our team, you'll work closely with a Client Service Manager to support the daily activities of our international client base.Key Responsibilities:Collaborate with the Client Service Manager to ensure compliance with internal and...
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Client Service Management Administrator
hace 3 semanas
Valencia, Valencia, España Apex Group A tiempo completoAt Apex Group, we are seeking a highly skilled Client Service Management Administrator to join our Luxembourg department. This role will support our international client base and work closely with a Client Service Manager to ensure compliance with internal and external processes.Key Responsibilities:Monitor compliance with deadlines according to Fund...
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Client Service Management Associate
hace 3 semanas
Valencia, Valencia, España Apex Group A tiempo completoJob SummaryWe are seeking a highly skilled Client Service Management Administrator to join our team at Apex Group. As a key member of our Client Service Management team, you will be responsible for supporting the daily activities of our funds under management.Key ResponsibilitiesWork closely with a Client Service Manager to ensure compliance with internal...
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Client Service Management Coordinator
hace 3 semanas
Valencia, Valencia, España Apex Group A tiempo completoJob Summary:As a Client Service Management Administrator at Apex Group, you will play a vital role in supporting the daily activities of our funds under management. You will work closely with a Client Service Manager to ensure compliance with internal and external processes, monitor deadlines, and update internal databases with client information. Your...
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Client Service Management Administrator
hace 4 semanas
Valencia, Valencia, España Apex Group A tiempo completoThe Apex Group is a leading provider of fund administration and middle office solutions. We are seeking a Client Service Management Administrator to support our Luxembourg department in charge of client service management for our international client base.The successful candidate will work together with a Client Service Manager to support the daily...
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Service Technician
hace 4 semanas
Valencia, Valencia, España Consilium Safety A tiempo completoService EngineerConsilium Safety Group is a world-leading provider of fire and gas safety technologies for various sectors. We combine safety expertise with intelligent detection to protect lives, values, and the planet through technology.We are seeking a skilled Service Engineer to join our team in Spain to support the Mediterranean Area.As a Service...