Service Desk Systems L2 Technician

hace 1 semana


Valencia, España Webhelp A tiempo completo

**Location**
- Valencia, Spain**Language**
- Spanish***

**Description**:
Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.

We are looking for a **Spanish Speaking Service Desk Systems Technician **to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

**What we offer you**

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

**Your benefits**:

- Full time contract 39 hours/week: Monday to Friday from 9:00 to 18:00
- Great office location in Valencia
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
- Opportunities for a career abroad through the International Mobility Program

**What you’ll experience with us**

As a **Service Desk Systems Technician** in our team, you will:

- Manage Incident, Problem and Standard Requests

**We’ll be a great match if you**:

- Are native or proficient in Spanish and fluent in English
- Have experience providing support in multimedia, telecommunications or IT infrastructure products/services
- Have good knowledge of OS
- Have Microsoft certifications MCSE/MCSA is desirable
- Have good communication skills
- Are an organized person, capable of managing many tasks, prioritizing and reaching milestones and targeted goals

**It will be a plus if you**:

- Have at least 2 years of experience in a similar position

**Who we are**

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day And we will offer you a fun and challenging job that will allow you to develop and grow.

**If this sounds like you, join us**

**We are an equal-opportunity employer**

RRQ23-008493-1-SPAIN


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