Analyst Client Service
hace 2 semanas
Kantar is the world’s leading data, insights and consulting company, and our Worldpanel colleagues are experts in shopper behavior. Offering continuous monitoring, advanced analytics and tailored solutions for our clients, they help turn purchase behavior into a competitive advantage across a wide range of markets including tech, fashion, telecoms and fast-moving consumer goods.
Job Details
En Worldpanel Division estamos buscando un perfil de Analyst para unirse a uno de los equipos de Client Service ubicado en nuestras oficinas de Sant Cugat del Vallès (formato híbrido Oficina/teletrabajo).
En el departamento de Client Service, colaboramos de forma continua con los principales fabricantes y distribuidores del sector Gran Consumo para ayudarles a través de nuestros datos a definir la estrategia de sus marcas, desde la comunicación al punto de venta: analizamos cómo y dónde compramos, qué marcas elegimos y por qué, así como las áreas a trabajar para ganar compradores, que es la base para crecer.
FUNCIONES
Conocer y comprender al cliente, a su mercado y a su negocio, así como gestionar la relación con él, atendiendo con la mayor prontitud, exactitud y rigurosidad posible sus necesidades.
- Realizar y analizar briefings, preparando las presentaciones de la propuesta/estudio.
- Realizar Estudios Especiales.
- Definir y realizar los proyectos solicitados por sus clientes, para la consecución de los objetivos fijados por el cliente y la estrategia diseñada para cada cuenta.
- Relacionarse con Operaciones (control de timing, comprobar el progreso del proyecto, dar especificaciones a proceso de datos ).
CAPACIDADES
- Titulación universitaria en Mkt, ADE, Económicas, Estadística, Matemáticas o similar con interés por el análisis de datos en FMCG.
- Perfil con interés por el comportamiento del consumidor y la analítica de datos.
- Perfil con alta capacidad analítica, habilidades de comunicación y orientado a cliente que aporte un excelente servicio y recomendaciones de valor.
- Buen nível de Excel y Powerpoint.
- Buen nível de inglés y español (hablado y escrito).
- Se valorará experiência en fabricante, instituto...
Puesto estable. 40h/sem de L a J partida y V intensiva.
Formato híbrido teletrabajo/oficina (ubicada en Sant Cugat del Vallès).
Country
Spain
Why join Kantar?
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, nobody knows people better than Kantar.
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