Workplace Service Analyst

Desde Hays estamos colaborando con una empresa de seguros con sede en Barcelona, es una aseguradora líder multicanal que proporciona servicios a sus clientes a nível mundial y local. A través de sus cerca de 53.000 empleados, ofrece una amplia gama de productos y servicios del área de los seguros generales y de vida. Entre sus clientes de se encuentran...

Kantar is the world’s leading data, insights and consulting company, and our Worldpanel colleagues are experts in shopper behavior. Offering continuous monitoring, advanced analytics and tailored solutions for our clients, they help turn purchase behavior into a competitive advantage across a wide range of markets including tech, fashion, telecoms and...

Our client - a luxury automotive brand - is creating their Customer Interaction Center from scratch and they are looking for a Workforce Analyst to revolutionize their customer service quality. For this, we are looking for someone with previous experience in workforce analytics/optimization in the (luxury) customer service industry. By actively joining the...

Manage incidents and service requests within the agreed targets - Manage and effectively deal with service requests and tickets via telephone and ticket or Manage access management requests (Account creation, transfer, user changes, leavers ) within the agreed targets (depending on the team they are supporting to in the specific moment. They will operate in...

**Key Responsabilities**: **(**For all campuses) - Acts as the lead product owner for productivity tools (Microsoft 365). - Helps to develop and maintain governance and standards for how to use productivity tools. - Delivers in-person and remote trainings to staff on how to leverage productivity tools in the course of their work. - Develops basic training...

JLL supports the Whole You, personally and professionally. **MAJOR ACTIVITIES AND RESPONSIBLITIES**: Client Stakeholder relationship management including senior client executives and workers council personnel where applicable, in the day to day requests to the Workplace team. Immediate escalation to line management of any out of line stake holder...

**_ Get to know more of our colleagues and hear about who they are, their roles, and how it is to be at Centiro. Meet them _**_here_**_._** **About the role** As a Service Manager you will primarily be the contact point between the customer and Centiro. On a daily basis you will be the sounding board for customer service colleagues and oversee daily...

Company Description **QAD** is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. - We are a virtual first company and your primary work experience will be virtual / working from your home....

Tasks Your responsibilities and impact as a Customer Service Workforce Analyst for a Luxury Automotive Brand will be: - Scheduling and managing training sessions - Implementing regular coaching sessions based on QA-feedback & QM-results - Calculating effort based on previous volumes, expected volumes and scope - Derive FTE demand based on calculated...

At Lyreco we all share a common goal to strive for **passion, excellence, respect and agility **. We are proud to be the European leader and the third largest distributor of workplace products and services in the world We are committed to the development of our employees and we aim to achieve that by creating a culture that inspires and empowers. Are you...

IT SUPPORT ANALYST BARCELONA We are looking for an IT Technology Specialist to join our Global IT team based in Barcelona. The newly created role will be part of an existing team being built in the commercial center of Barcelona. RESPONSIBILITIES We are looking for an IT Support Analyst to join our Global IT team based in Barcelona. You will be responsible...

IT SUPPORT ANALYST - BARCELONAThe newly created role will be part of a new team being built in this brand-new COTY location in the commercial center of Barcelona. As an entry level role in IT this provides a great opportunity for learning, development and growing all aspects of IT skills.RESPONSIBILITIESWe are looking for an IT Support Analyst to join our...

En HIRING Executive Search buscamos a un ERP Business Analyst para una importante agencia tecnológica ubicada en Barcelona. Buscamos a una persona con experiência mínima de 5 años en proyectos relacionados con consultoría de Implantaciones de aplicaciones ERP. Tareas **Requerimientos**: - Conocimientos funcionales de NAV/BC (contabilidad,...

Desde HAYS estamos colaborando con una consultoría tecnológica que ofrece un portafolio integral de soluciones y servicios de innovación, customer experience, ERP, Analytics, employee experience, cloud, workplace y ciberseguridad, ideadas para que las organizaciones superen sus retos y alcancen sus objetivos. Actualmente buscamos un/a **Dynamics 365...

At Lyreco we all share a common goal to strive for **passion, excellence, respect and agility **. We are proud to be the European leader and the third largest distributor of workplace products and services in the world We are committed to the development of our employees and we aim to achieve that by creating a culture that inspires and empowers. Are you...

IT SUPPORT ANALYST – BARCELONA We are looking for an IT Technology Specialist to join our Global IT team based in Barcelona. The newly created role will be part of an existing team being built in the commercial center of Barcelona. RESPONSIBILITIES We are looking for an IT Support Analyst to join our Global IT team based in Barcelona. You will...

IT SUPPORT ANALYST - BARCELONA The newly created role will be part of a new team being built in this brand-new COTY location in the commercial center of Barcelona. As an entry level role in IT this provides a great opportunity for learning, development and growing all aspects of IT skills. RESPONSIBILITIES We are looking for an IT Support Analyst to join...

If you are seeking a client facing role that promotes exceptional customer service and innovation this may be the position for you. As a Customer Service Analyst in Global Shares a JP Morgan Company you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional client service. . Job...

Multinational industrial company.|Located in Barcelona.Our client is a prominent player in the industrial/manufacturing sector, with a large workforce spread across several locations. Known for its innovative approach to technology, the company prides itself on its commitment to efficiency and operational excellence.Supporting IT engineers in their...

We are looking for a "System analyst" to work for a multinational pharmaceutical company within the team of Authentication Infrastructure. **MISION**: The main tasks of the systems analyst include, but are not limited to: - Update Knowledge Base articles to support First Level with appropriate knowledge - Global Coordination of Changes in our client Core...