Workplace Coordinator

hace 3 semanas


Barcelona, España JLL A tiempo completo

JLL supports the Whole You, personally and professionally.

**MAJOR ACTIVITIES AND RESPONSIBLITIES**:
Client Stakeholder relationship management including senior client executives and workers council personnel where applicable, in the day to day requests to the Workplace team. Immediate escalation to line management of any out of line stake holder relationships or for any important information or feedback from Client side. Provide support for guests, visitors and employees in the Gartner office.
Receiving, dispatching and monitoring of completion of work requests to technical staff, vendors or other services providers to ensure works are completed in a timely manner and closed down on CMMS. Manage and follow up on snagging log based on the findings of site inspections or improvement need.

Resolve problems associated with all building services including janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes as well as interior and exterior furnishings, fixtures and equipment. Provide direction/information to vendors, facilities staff and service providers as required ensuring excellent coordination/execution of work within Gartner environment with mínimal disruption, as needed. Assist with the coordination and scheduling of maintenance activities Seek to continuously improve processes, systems and overall Gartner satisfaction Assist with budgetary requests, analysis and reporting ensuring no out of line budgetary process and results Act as a liaison to Jones Lang LaSalle finance team and other account team members Help support facility specific cost savings targets to contribute to the account achieving significant savings Provide facility specific assistance to the project management team as needed or requested. Provide support for meetings and conference room reservations, as needed and directed Read and understands the applicable Service Level Agreements, help achieve the Key Performance Indicators and scores favorably on the Gartner satisfaction surveys. Ensure appropriate follow-up with customers

**MINIMUM BACKGROUND REQUIREMENTS**:
**Education & Experience**:
High / Secondary school, or equivalent pass, 3+ years related experience in a similar position encompassing facilities/office services management and management of local and senior stakeholder relationships.

Good written & oral communication skills, well-organized and with a demonstrated ability to co-ordinate, prioritize and manage under pressure

**Skills**:
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.



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