Technical Support
hace 4 meses
**JOB DESCRIPTION**
Desktop Technician will provide day to day local
Position Responsibilities and Functions
- Provide first/second level contact and problem resolution for customer issues.
- Work with vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Should have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
- Bachelor’s Degree or equivalent in Computer Science or related field.
- CompTIA A+, Microsoft Certified Professional (MCP) or better.
- Minimum of 2-3 years of IT experience.
- Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
- Proven analytical, troubleshooting and problem-solving skills.
- Proven ability to multi-task, effectively determine priorities and meet SLA’s.
- Excellent communication relationship-building and internal customer service skills.
- Adaptable and flexible in a fast-changing industry and work environment.
- Willing to work off-hours and weekends when required for projects or emergency support.
**Salary**: 2,000.00€ - 2,200.00€ per month
Ability to commute/relocate:
- Madrid, Madrid provincia: Reliably commute or planning to relocate before starting work (required)
**Language**:
- Spanish (required)
Work Location: In person
-
Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Technical Concept Gmbh A tiempo completoAbout UsWe're a leading technology company, Technical Concept Gmbh, that specializes in developing innovative solutions for the fast-paced digital world. Our product, Redis, is a high-performance database used by thousands of worldwide customers.About the RoleWe're seeking a skilled Technical Support Engineer to join our Unicorn Pre-IPO Global Customer...
-
Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Technical Concept Gmbh A tiempo completoAbout UsWe're a leading technology company, Technical Concept Gmbh, that specializes in developing innovative solutions for the fast-paced digital world. Our product, Redis, is a high-performance database used by thousands of worldwide customers.About the RoleWe're seeking a skilled Technical Support Engineer to join our Unicorn Pre-IPO Global Customer...
-
Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Technical Concept Gmbh A tiempo completoAbout UsWe're a leading technology company, Technical Concept Gmbh, that specializes in building innovative solutions for the modern world. Our product, Redis, is a high-performance database used by thousands of customers worldwide.About the RoleWe're seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be...
-
Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Technical Concept Gmbh A tiempo completoAbout UsWe're a leading technology company, Technical Concept Gmbh, that specializes in building innovative solutions for the modern world. Our product, Redis, is a high-performance database used by thousands of customers worldwide.About the RoleWe're seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be...
-
Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Software & Support Media Gmbh A tiempo completoAbout UsSoftware & Support Media GmbH is a leading provider of innovative software solutions. We empower businesses to thrive in a rapidly changing world by delivering cutting-edge technology and exceptional support.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you...
-
Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Software & Support Media Gmbh A tiempo completoAbout UsSoftware & Support Media GmbH is a leading provider of innovative software solutions. We empower businesses to thrive in a rapidly changing world by delivering cutting-edge technology and exceptional support.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you...
-
Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Technical Concept GmbH A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Technical Concept GmbH. As a Technical Support Specialist, you will be responsible for providing expert technical support to our customers, troubleshooting and resolving complex software issues, and collaborating with our engineering team to provide solutions.Key...
-
Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Technical Concept GmbH A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Technical Concept GmbH. As a Technical Support Specialist, you will be responsible for providing expert technical support to our customers, troubleshooting and resolving complex software issues, and collaborating with our engineering team to provide solutions.Key...
-
Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Software & Support Media GmbH A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Software & Support Media GmbH. As a key member of our Unicorn Pre-IPO Global Customer Technical Support Team, you will play a critical role in helping our customers overcome complex technical issues.Key ResponsibilitiesCollaborate with customers to troubleshoot and...
-
Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Software & Support Media GmbH A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Software & Support Media GmbH. As a key member of our Unicorn Pre-IPO Global Customer Technical Support Team, you will play a critical role in helping our customers overcome complex technical issues.Key ResponsibilitiesCollaborate with customers to troubleshoot and...
-
Technical Support Engineer
hace 4 semanas
Madrid, España Software & Support Media Gmbh A tiempo completo.Who we areWe're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you're welcome.) At Redis, you'll work with the fastest, simplest technology in the business—whether you're building it, telling its story, or selling it to our 10,000+...
-
Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Radisson Hotel Group, Madrid Office A tiempo completoJob DescriptionJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Radisson Hotel Group, Madrid Office. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our internal teams and external partners.Key...
-
Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Radisson Hotel Group, Madrid Office A tiempo completoJob DescriptionJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Radisson Hotel Group, Madrid Office. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our internal teams and external partners.Key...
-
Technical Support Specialist
hace 1 semana
Madrid, Madrid, España Acronis A tiempo completo{"title": "Technical Support Specialist", "content": "Job SummaryAcronis is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for resolving technical issues and providing exceptional customer service to our clients.Key ResponsibilitiesInvestigate and resolve technical issues...
-
Technical Support Specialist
hace 1 semana
Madrid, Madrid, España Acronis A tiempo completo{"title": "Technical Support Specialist", "content": "Job SummaryAcronis is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for resolving technical issues and providing exceptional customer service to our clients.Key ResponsibilitiesInvestigate and resolve technical issues...
-
Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Microsoft A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Lead to join our team at Microsoft. As a Technical Support Lead, you will be a trusted advisor to our largest and most strategic customers, providing expert technical support and guidance to help them overcome complex technical challenges.Key ResponsibilitiesProvide technical support and...
-
Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Microsoft A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Lead to join our team at Microsoft. As a Technical Support Lead, you will be a trusted advisor to our largest and most strategic customers, providing expert technical support and guidance to help them overcome complex technical challenges.Key ResponsibilitiesProvide technical support and...
-
Technical Support Engineer
hace 2 semanas
Madrid, Madrid, España Palo Alto Networks A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our technical support team, you will play a critical role in providing exceptional support to our customers, ensuring their success with our products and services.Key ResponsibilitiesProvide post-sales technical support to...
-
Technical Support Engineer
hace 2 semanas
Madrid, Madrid, España Palo Alto Networks A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our technical support team, you will play a critical role in providing exceptional support to our customers, ensuring their success with our products and services.Key ResponsibilitiesProvide post-sales technical support to...
-
Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España Ricoh A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Ricoh. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers, troubleshooting and resolving technical issues, and ensuring that our customers receive exceptional service.Key ResponsibilitiesProvide technical...