Manager, Regional Payroll Operations

hace 2 meses

Tratamiento De Aguas Goloso El, España Fresenius Medical Care A tiempo completo

The Regional HR/Payroll Operations Manager will be responsible for the successful execution of HR and Payroll Operational processes and activities for Spain, Portugal, Italy and France. Responsible for setting priorities for the payroll team and to ensure that all established service levels are maintained for FMC employees. Collaborate with business partners, Finance and internal HR colleagues to continually improve the operations and efficiency of the department. Create a culture of continuous improvement and operational excellence, ensuring that core HR processes are delivered efficiently, consistently and compliantly - ensuring excellent value for money and a great employee experience.

**Tasks**

1) Main tasks:
**Strategic Duties**
- Build and maintain relationships with local business leadership and support functions to ensure collaboration between teams for maximum efficiency
- Work collaboratively and in partnership with other managers and leadership teams, to ensure that the transactional services are delivered in a connected way to give a seamless service to all customers
- Ensure appropriate backup coverage by reacting to planned and unplanned absences. Assist in developing, maintaining, and coordinating emergency backup and evacuation plans to minimize any critical impact on production activities.
- Management of Third Parties provider relationships (i.e. banks, payroll vendor, T&A vendor)
- Maintain close collaboration and coordination with other Departments (Risk Prevention, Compensation, Finance, Labor Relations, etc.) in order to ensure good service and appropriate decision making.
- Participation in tasks or projects related to other areas of the Human Resources Area.
- Identify opportunities for improvement and efficiency within the HR Administration area

**General Duties**
- Manage staff responsible for core HR and payroll processing activities required to prepare for and execute each payroll cycle.
- Ensure established deadlines are met to deliver accurate and timely payrolls.
- Work with Payroll Leadership team to establish operational goals and objectives, providing feedback on progress.
- Resolve payroll issues escalated by company business partners.
- Identify opportunities to improve customer service for all employees. This includes analyzing case management data, conducting periodic surveys, forming focus groups, analyzing processes, and benchmarking best practices.
- Maintain close interaction with key personnel in other areas of the organization. Participates in special projects as needed, including planning for acquisition activity.
- Develop, document, implement, and comply with all defined internal controls. Assist in responding to all internal and external audit reviews.
- Ensure that established policies and procedures are followed by the team members.
- Assists in defining Payroll’s Standard Operating Procedures (SOPs), including documenting, implementing, and enforcing those SOPs.

**Internal Controls/Audits**
- Develop, document, implement, and comply with all defined internal controls.
- Liaise with internal and external auditors to ensure the function meets its statutory audit duties.
- Assist in responding to all internal and external audit reviews.
- Ensure HR Operations/Payroll processes comply with legislative and internal procedures.

**Procedural Documentation**
- Ensure standard operating procedures (SOPs) fully developed and updated, as needed. Ensure each team member is appropriately trained and refreshed on recurring basis with any changes.
- Ensure established policies and procedures are followed by the HR Operations team members.
- Follow and comply with all relevant FME policies, HR Compliance guidelines, manuals and SOPs

**Leadership**
- Manage and supervise the staff under your responsibility: organize working methods/conditions, give work instructions, manage time and absences, manage conflicts, provide guidance and propose sanctions.
- Ensuring that internal rules are disseminated and applied: policies, internal regulations, charters, code of ethics, discipline, health and safety, procedures and operating methods, company agreement, etc.
- Leading the team under your responsibility: taking part in recruitment, annual development interviews, professional interviews, leading working groups, proposing career and salary development, etc.".
- Coach, lead, and focus on staff development. Encourage team participation in developing and implementing enhancements to procedures and sharing ideas with others. Ensure team members are informed of best practices and processing efficiencies.

**Reporting/Metrics**
- Implement and effectively track SLA’s and key performance metrics that support continuous improvement of the service delivered utilizing existing technologies and processes
- Report monthly updates to the business and HR leadership on the current team’s performance and potential risks

Performs other related duties as assigned.

**Requirements**:
- E

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