Empleos actuales relacionados con Senior Technical Support Engineer - Madrid - Palo Alto Networks
-
Senior Systems Technical Support Engineer
hace 18 horas
Madrid, España Sas A tiempo completoSenior Systems Technical Support Engineer Job Locations ES-Madrid | IT-Milan | DE-Heidelberg | FR-75 | BE-Tervuren Requisition ID 20062327 Job Category Technical Support Travel Requirements None Senior Systems Technical Support Engineer - Hybrid Senior Systems Technical Support EngineerNice to meet you!We're a leader in data and AI.Through our software and...
-
Senior Systems Technical Support Engineer
hace 2 días
Madrid, España SAS A tiempo completoSenior Systems Technical Support Engineer Job Locations ES-Madrid | IT-Milan | DE-Heidelberg | FR-75 | BE-Tervuren Requisition ID 20062327 Job Category Technical Support Travel Requirements None Senior Systems Technical Support Engineer - Hybrid Senior Systems Technical Support Engineer Nice to meet you! We’re a leader in data and...
-
Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España Technical Concept Gmbh A tiempo completoAbout UsWe're a leading technology company, Technical Concept Gmbh, that specializes in developing innovative solutions for the fast-paced digital world. Our product, Redis, is a high-performance database used by thousands of worldwide customers.About the RoleWe're seeking a skilled Technical Support Engineer to join our Unicorn Pre-IPO Global Customer...
-
Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España Technical Concept Gmbh A tiempo completoAbout UsWe're a leading technology company, Technical Concept Gmbh, that specializes in developing innovative solutions for the fast-paced digital world. Our product, Redis, is a high-performance database used by thousands of worldwide customers.About the RoleWe're seeking a skilled Technical Support Engineer to join our Unicorn Pre-IPO Global Customer...
-
Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España Technical Concept Gmbh A tiempo completoAbout UsWe're a leading technology company, Technical Concept Gmbh, that specializes in building innovative solutions for the modern world. Our product, Redis, is a high-performance database used by thousands of customers worldwide.About the RoleWe're seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be...
-
Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España Technical Concept Gmbh A tiempo completoAbout UsWe're a leading technology company, Technical Concept Gmbh, that specializes in building innovative solutions for the modern world. Our product, Redis, is a high-performance database used by thousands of customers worldwide.About the RoleWe're seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be...
-
Senior Systems Technical Support Engineer
hace 2 días
Madrid, España SAS A tiempo completo: **Senior Systems Technical Support Engineer**: - Hybrid**: **Senior Systems Technical Support Engineer**: **Nice to meet you!** We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar...
-
Technical Support Engineer
hace 6 días
Madrid, España Eaton A tiempo completo.Eaton is currently seeking a Technical Support Engineer colleague.About Eaton:Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a real impact. We make what matters work. To find out more about us check: here .What you'll do:As part of...
-
Senior Technical Support Engineer
hace 3 semanas
Madrid, Madrid, España SAS A tiempo completoAbout the RoleThe Global Risk Technical Support team at SAS is seeking a highly skilled Senior Technical Support Engineer to provide expert technical support for enterprise-class SAS business software applications and/or solutions. As a key member of our team, you will have the opportunity to become a product specialist and work collaboratively with a...
-
Senior Technical Support Engineer
hace 3 semanas
Madrid, Madrid, España SAS A tiempo completoAbout the RoleThe Global Risk Technical Support team at SAS is seeking a highly skilled Senior Technical Support Engineer to provide expert technical support for enterprise-class SAS business software applications and/or solutions. As a key member of our team, you will have the opportunity to become a product specialist and work collaboratively with a...
-
Senior Technical Support Engineer
hace 6 días
Madrid, Madrid, España Palo Alto Networks A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our valued customers, ensuring their success with our products and services.Key ResponsibilitiesProvide technical support...
-
Senior Technical Support Engineer
hace 7 días
Madrid, Madrid, España Palo Alto Networks A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our valued customers, ensuring their success with our products and services.Key ResponsibilitiesProvide technical support...
-
Senior Systems Technical Support Engineer
hace 18 horas
Madrid, España SAS A tiempo completo:Senior Systems Technical Support Engineer - HybridSenior Systems Technical Support EngineerNice to meet you!We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to...
-
Senior Technical Support Engineer
hace 3 semanas
Madrid, Madrid, España Sas A tiempo completoAbout the RoleThe Global Risk Technical Support team at SAS is seeking a highly skilled Senior Technical Support Engineer to provide expert technical support for enterprise-class SAS business software applications and/or solutions. As a key member of our team, you will be responsible for providing technical assistance to customers who are using or...
-
Senior Technical Support Engineer
hace 3 semanas
Madrid, Madrid, España Sas A tiempo completoAbout the RoleThe Global Risk Technical Support team at SAS is seeking a highly skilled Senior Technical Support Engineer to provide expert technical support for enterprise-class SAS business software applications and/or solutions. As a key member of our team, you will be responsible for providing technical assistance to customers who are using or...
-
Madrid, Madrid, España Palo Alto Networks A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our technical support team, you will play a critical role in ensuring the success of our customers by providing expert technical support and guidance.Key ResponsibilitiesProvide technical support to customers and...
-
Madrid, Madrid, España Palo Alto Networks A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our technical support team, you will play a critical role in ensuring the success of our customers by providing expert technical support and guidance.Key ResponsibilitiesProvide technical support to customers and...
-
Senior Systems Technical Support Engineer
hace 2 días
Madrid, Madrid, España SAS A tiempo completoAbout the JobThe Global MidTier Technical Support Engineer team at SAS is seeking a Senior Systems Technical Support Engineer to provide technical support for enterprise-class SAS software applications and/or solutions installations. As a Senior Systems Technical Support Engineer, you will be responsible for providing technical support to customers who are...
-
Senior Systems Technical Support Engineer
hace 2 días
Madrid, Madrid, España SAS A tiempo completoAbout the JobThe Global MidTier Technical Support Engineer team at SAS is seeking a Senior Systems Technical Support Engineer to provide technical support for enterprise-class SAS software applications and/or solutions installations. As a Senior Systems Technical Support Engineer, you will be responsible for providing technical support to customers who are...
-
Senior Technical Support Engineer
hace 2 semanas
Madrid, Madrid, España Palo Alto Networks A tiempo completoAbout the RoleWe are seeking a highly skilled Sr Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our technical support team, you will play a critical role in ensuring the success of our customers by providing top-notch technical support and expertise.Your primary responsibility will be to engage directly with our valued...
Senior Technical Support Engineer
hace 4 meses
Company Description
**Our Mission**
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
**Job Description**:
**Your Impact**
- Provide Technical Support to customers and partners
- Provide configurations, troubleshooting and best practices to customers
- Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
- Provide fault isolation and root cause analysis for technical issues
- Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
- Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
- Travel to customer sites in the event of a critical situation to expedite resolution as required
**Qualifications**:
**Your Experience**
- Good written and verbal communication skills
- Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
- Experience working with Firewall Central Management Systems
- Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
- Working knowledge of Security services (IDS/IPS, Firewalls etc.)
- Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
- Virtualization experience (AWS, Azure, VMWare, OpenStack) is a plus
- Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist etc.)
- Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products a plus
- Please note that occasional on-call support maybe required
Additional Information
**Our Commitment**
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
All your information will be kept confidential according to EEO guidelines.
**Covid-19 Vaccination Information for Palo Alto Networks Jobs**
- Vaccine requirements and disclosure obligations vary by country.
- Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
- The job requires accessing a company worksite
- The job requires in-person customer contact and the customer has implemented such requirements
- You choose to access a Palo Alto Networks worksite
- If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.
