Student Success Manager

hace 5 meses

Barcelona, España Ironhack A tiempo completo

**#About Ironhack**

Our mission is to be the most outcomes-driven institution in the world at scale We are a global marketplace for tech talent, where we offer tech bootcamps and partner with companies to impact the lives of our students in a meaningful way. We empower students to create a new career path in tech, get that next promotion, or start their own company.

**Quick facts**:

- Operations in 10 locations worldwide
- Graduated over 15.000 students
- 140 global team members
- Venture capital backed

**#Why join Ironhack**

Our culture is characterized by collaboration, which is the way we roll. We like to take on challenges with a smile on our face We work in flat hierarchies with open communication. Join Ironhack and we guarantee a bootcamp-paced learning experience in a high growth environment, where together we can change the future of education

**#Benefits**:

- Remote-friendly policy for Global Team employees and work-from-home specific policies for Local Team employees
- 22 working days of holidays per year
- Flexi Fridays (6 hour workday)
- Gympass full access
- Eloomi full access
- Learn to code, design, or analyze data: Enroll in our part-time courses for free
- Honest Greens partnership for employee discount on healthy meals
- A mentor the first 3 months of onboarding
- Individual career development plans with courses to help you build new skill
- Amazing events with our students, team-building activities and company retreat

**#Responsibilities**
- You are the owner of Barcelona Campus students' success, you guarantee the highest standards in their job readiness through individual and group career coaching sessions.
- Optimize our job seeker’ resume & LinkedIn profiles by their review and feedback exchange
- Educate students on job hunting skills, pitching themselves and networking through sessions to ensure their preparation for the job search
- Ensure student engagement and commitment with Ironhack in the job hunting process
- Prospect and organize sessions with external speakers to offer our students knowledge from industry professionals
- Co-host events organized by the General Manager to connect students with potential employers
- Regular check-ins with all job seekers assigned to you to maintain a solid understanding of their profiles, their progress and needs and build a strong personal relationship
- Create and maintain internal documentation per student on an ongoing basis in our internal CRM
- Be closely informed about the tech market, analyze trends and proactively take initiatives to update resources and create new content internally
- Work closely with Program Managers, Lead Teachers and Teacher Assistants to understand student strengths and weaknesses
- Share employability and satisfaction reports with the local team
- Propose new opportunities to improve student success & support to continue bringing student satisfaction to a higher level
- Share best practices with Student Success Managers from other campuses, and collaborate with global teams to pilot new products and services

**#Requirements**
- You have 1 year of professional experience in one of the following: human resources within a tech consulting/tech recruiting agency, Career Coach, 360 Tech recruiter
- You have a degree in Human Resources, Psychology, or an education-related field
- You are familiar with the digital ecosystem vocabulary, local main players, and recruitment tendencies
- You understand the importance of measuring the impact of your work and progress, while identifying inefficiencies and deriving action plans to address them
- You are good at giving feedback to people who find themselves in high-stress situations while looking for a job
- You are confident leading workshops, are a good public speaker, and enjoy being in front of an audience
- You are organized, rigorous and reliable and have a real attention to details
- You are a customer-oriented person, capable of influencing and engaging stakeholders
- You speak fluently English and have excellent oral and communication skills in Spanish

Department

Consumer

Locations

Barcelona

Remote status

Hybrid Remote

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