Customer Support Technician W/ Full Professional of

hace 6 meses


Barcelona, España Babel Profiles A tiempo completo

Do you feel like starting a new professional opportunity in a growing start-up company? Do you have experience in customer support? Do you speak French? If so, you might be interested in this opening

Our client is a company that sells software which simplifies vacation rental marketing and management for property owners. Right now they are expanding the existing team in Barcelona and looking for a new colleague to join the success

**Languages**:

- Full professional of German
- Full professional of English
Barcelona
- Competitive Salary + Bonus
- Hospitality & Tourism
- Permanent

**Main Responsibilities**:

- Offer guidance and recommendations to users regarding our various connection types
- Initiate proactive communication with clients to diagnose and resolve technical incidents
- Take necessary actions and provide guidance to resolve issues effectively
- Deliver exceptional service and ensure a high level of customer satisfaction
- Inform customer feedback and issues to the relevant departments and follow up on their resolution

**Core Skills/experience**:

- Demonstrates patience, attention to detail and logical thinking
- Able to handle multiple consultations in an efficient manner
- Possess a positive attitude and a strong sense of responsibility
- Ability to deal with difficult situations and a solution-oriented mindset
- Enthusiasm for acquiring knowledge of technology
- Ownership and commitment to follow-up procedures
- Availability to work during the morning shift: 7am to 4pm
- Prior knowledge of major OTA's such as Airbnb, Booking, Expedia, etc. is a big plus

**What’s on offer**:

- Permanent contract
- Hybrid model
- 25 working days of paid vacation
- Private health insurance (that includes travel insurance, dental plan, and psychologist)
- Ticket restaurant
- Free Spanish classes
- Daily breakfast at the office: Coffee, sandwiches, cookies, fruits
- Great culture & workplace with an international environment
- Regular team-building events and activities
- Training and mentorship program

**Our recruitment process**:

- Step 1: Interview with our Recruiter to get to know you and your experience
- Step 2: Phone call with the client's Talent Acquisition Specialist
- Step 3: Role-play
- Step 4: Final cultural team check



  • Barcelona, España Babel Profiles A tiempo completo

    Do you feel like starting a new professional opportunity in a growing start-up company? Do you have experience in customer support? Do you speak French? If so, you might be interested in this opening! Our client is a company that sells software which simplifies vacation rental marketing and management for property owners. Right now they are expanding the...


  • Barcelona, España Babel Profiles S.L A tiempo completo

    Do you feel like starting a new professional opportunity in a growing start-up company? Do you have experience in customer support? Do you speak French? If so, you might be interested in this opening! Our client is a company that sells software which simplifies vacation rental marketing and management for property owners. Right now they are expanding the...


  • Barcelona, España Babel Profiles S.L A tiempo completo

    Do you feel like starting a new professional opportunity in a growing start-up company? Do you have experience in customer support? Do you speak German? If so, you might be interested in this opening! Our client is a company that sells software which simplifies vacation rental marketing and management for property owners. Right now they are expanding the...


  • Barcelona, España W Barcelona A tiempo completo

    - Whatever/Whenever is not just a department within a hotel, it is a philosophy, a service commitment and a way of life - dedicated to the imagination of our guests and the empowerment of our talent. At W, adventure is amplified for associates. We look for talented professionals who can embody our brand and deliver Whatever our guests are looking for,...


  • Barcelona, España W Barcelona A tiempo completo

    Provide Support to the supervisors housekeeping W team.Follow up with customers with complaints or special needs.Control stock of amenitiesCommunication and coordination of room status with other departments.Control timetables and changes for Housekeeping employees, holidays and bank holidays.Assist with administrative duties to the department.Attendance to...

  • IT Support Technician

    hace 3 meses


    Barcelona, España TFS HealthScience A tiempo completo

    TFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions. **Join Our Team as a** **IT Support Technician** **About...

  • F&B trainee

    hace 4 horas


    Barcelona, España W Barcelona A tiempo completo

    - Experience the different F&B outlets in the hotel.- See different types of service such as breakfast, “À la Carte” service, Bar service, Room service, etc.- Working hours in the F&B department are flexible and include Morning, Afternoon and Evening/Night shifts.- Ensure high quality service is provided in all outlets through W brand standards.-...

  • It Support Technician

    hace 2 meses


    Barcelona, España Exact It Consulting A tiempo completo

    TFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey.Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Join Our Team as a IT Support Technician About this role As...


  • Barcelona, España Celebree School Of Stafford A tiempo completo

    .At Preply, we are unlocking human potential through learning. As the world's leading live language platform, we match over 50,000 tutors teaching 50+ languages to learners in 180 countries. Powered by AI technology and best-in-class proprietary learning tools, our Preply tutors can personalize and scale the learning experience like never before to deliver...

  • It Support Technician

    hace 3 meses


    Barcelona, España Teamlogic It, Se Grand Rapids, Mi A tiempo completo

    TFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Join Our Team as a IT Support TechnicianAbout this roleAs...


  • Barcelona, España Babel Profiles S.L A tiempo completo

    Are you experienced in the Invoice to Cash process? If you are a motivated, systematic, and analytical person with a full professional level of German and a good level of English? If so, we might have the perfect job for you! At our client's company, with more than 21,000 employees globally, our purpose is to bring people together to reimagine what's...


  • Barcelona, Barcelona, España Van Ons A tiempo completo

    Company OverviewVan Ons is a dynamic and friendly internet agency in Amsterdam, offering a unique work environment where every day brings new challenges and opportunities to grow. As a member of our Support Team, you will be the point of contact for our customers, supporting them in various activities related to managing their websites.SalaryWe offer a good...

  • External Sales Trainee

    hace 4 horas


    Barcelona, España W Barcelona A tiempo completo

    - Create profiles in our PMS & accounts in KAM(Key Account Management)- Monthly production of FIT & Corporate accounts-Prepare sales kits & Giveaway bags- Support External Sales Managers for sales trip preparations, expenses, etc.-Corporate account analysis-Assist during site inspectionsRole: External Sales Trainee - W BarcelonaJob Type: Apprenticeship ,...


  • Barcelona, Barcelona, España Vesuvius Plc A tiempo completo

    At Vesuvius Plc, we are seeking a highly skilled Customer Support Professional to join our dynamic team in Kraków, Poland. As a Customer Support Professional, you will play a critical role in overseeing the end-to-end customer service process for clients within the Iberian market, requiring strong knowledge of Spanish. Your primary responsibility will be to...

  • It Support Technician

    hace 3 meses


    Barcelona, España Exact It Consulting A tiempo completo

    TFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions. Join Our Team as aIT Support Technician About this role As...


  • Barcelona, España Aspire A tiempo completo

    **Helpdesk Support Technician - Hybrid - Barcelona** **We are hiring at T-Innova for a Helpdesk Support Technician to join our team in Barcelona!** **Our mission is to grow and strengthen the Help Desk Support Team in order to ensure we have a strong Help Desk Support function that can meet the needs of our clients, offering the best customer...


  • Barcelona, España Casa Of San Mateo County A tiempo completo

    At Preply, we are unlocking human potential through learning.As the world's leading live language platform, we match over 50,000 tutors teaching 50+ languages to learners in 180 countries.Powered by AI technology and best-in-class proprietary learning tools, our Preply tutors can personalize and scale the learning experience like never before to deliver...


  • Barcelona, España CASA of San Mateo County A tiempo completo

    At Preply, we are unlocking human potential through learning. As the world's leading live language platform, we match over 50,000 tutors teaching 50+ languages to learners in 180 countries. Powered by AI technology and best-in-class proprietary learning tools, our Preply tutors can personalize and scale the learning experience like never before to deliver...


  • Barcelona, España Casa Of San Mateo County A tiempo completo

    At Preply, we are unlocking human potential through learning. As the world's leading live language platform, we match over 50,000 tutors teaching 50+ languages to learners in 180 countries. Powered by AI technology and best-in-class proprietary learning tools, our Preply tutors can personalize and scale the learning experience like never before to deliver...

  • It Field Technician

    hace 2 semanas


    Barcelona, España Hemmersbach A tiempo completo

    Minimum Requirements: Minimum 3 years of demonstrable experience in a similar positionExperience in the resolution of technical incidents on-site and at the user locationDriving license mandatory (car is desirable)Microcomputing environment, mobile devices, H/W and networksNative Spanish, high level of EnglishGood communication skills, good presence and easy...