It Support Technician
hace 7 días
TFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.
Join Our Team as aIT Support Technician About this role As part of our ITteam you will working alongside passionate and innovative professionals to ensure our customers achieve their goals. The IT Support Technicianis responsible foris part of the IT team and will work according to company policies, SOPsand regulatory requirements. The primary task of the IT Support Technician is to deliver IT support to end users and administrationof IT systems. Key Responsibilities: Provide first-line IT support by telephone and e-mail Provide on-site support during office hours Support and troubleshooting for applications and systems following systems Assist with system administration for IT infrastructure and back-end systems Qualifications: (Max 5-6) Bachelor's Degree or equivalent preferred Minimum 2 years relevant work experience in IT support Good verbal and written communication skills Must possess excellent customer service skills Proven skills in understanding of Active Directory Managing GPO Advanced troubleshooting of endpoints Documentation skills What We Offer We provide a competitive compensation package, comprehensive benefits, and the opportunity for personal and professional growth in a rewarding environment. You'll be joining a team that values collaboration, innovation, and making a difference in the lives of patients
A Bit More About Us Our journey began over 27 years ago in Sweden, in the city of Lund. As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working towards a healthier future. Bringing together over 800 professionals, TFS delivers tailored clinical research services in more than 40 countries with flexible clinical development and strategic resourcing solutions across key therapeutic areas including Dermatology, Neuroscience, Oncology, and Ophthalmology.
Our core values of Trust, Quality, Passion, Flexibility, and Sustainability are our guiding light serving as the framework for decision-making at all levels of the organization. They assist us in attracting and retaining valuable talent who share our sentiments, resulting in high employee engagement and satisfaction. By aligning on these fundamental values, we cultivate a unified force, geared towards innovation and excellence. This collective effort propels us towards our shared goal and fosters a culture of mutual respect and collaboration. Together we make a difference.
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