It Support Technician
hace 2 meses
TFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey.
Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.
Join Our Team as a IT Support Technician About this role As part of our IT team you will work alongside passionate and innovative professionals to ensure our customers achieve their goals.
The IT Support Technician is responsible for delivering IT support to end users and administration of IT systems, following company policies, SOPs, and regulatory requirements.
Key Responsibilities: Provide first-line IT support by telephone and e-mail Provide on-site support during office hours Support and troubleshoot applications and systems Assist with system administration for IT infrastructure and back-end systems Qualifications: Bachelor's Degree or equivalent preferred Minimum 2 years relevant work experience in IT support Good verbal and written communication skills Excellent customer service skills Proven skills in understanding Active Directory Experience managing GPO Advanced troubleshooting of endpoints Documentation skills What We Offer We provide a competitive compensation package, comprehensive benefits, and the opportunity for personal and professional growth in a rewarding environment.
You'll be joining a team that values collaboration, innovation, and making a difference in the lives of patients.
A Bit More About Us Our journey began over 27 years ago in Sweden, in the city of Lund.
As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working towards a healthier future.
Bringing together over 800 professionals, TFS delivers tailored clinical research services in more than 40 countries with flexible clinical development and strategic resourcing solutions across key therapeutic areas including Dermatology, Neuroscience, Oncology, and Ophthalmology.
Our core values of Trust, Quality, Passion, Flexibility, and Sustainability guide our decision-making at all levels of the organization.
They assist us in attracting and retaining valuable talent who share our sentiments, resulting in high employee engagement and satisfaction.
By aligning on these fundamental values, we cultivate a unified force geared towards innovation and excellence.
Together we make a difference.
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