Account Management Coordinator

hace 6 meses


En remoto, España leadtech A tiempo completo

**Description**:
We’re looking for an **Account Manager Coordinator** who is passionate about their work, adapts easily, and shares our company values

**A little bit about us**:
Leadtech has been fostering and developing innovative digital businesses across several industries since 2009. It has since then expanded to a team of over 500 committed employees working all over Spain. We are thrilled to have more than 23 nationalities working together and very proud to see that our products and services are enjoyed by millions of users monthly around the globe.

**Requirements**:
**How will you make a difference**:

- Carry out general supervision of all projects on a continuous basis, ensuring and reviewing both the performance and the main objectives of each project.
- Supporting the Payments & Fraud Senior Team lead in coordinating a team of Payment Specialists in the day-to-day of the department and their growth.
- Challenging processes and procedures, in the context of continuous improvement
- Raising awareness of unusual trends whether related to performance, limits (processing, chargebacks, etc.) or operational
- Seeking to go above and beyond the role by taking ownership of problems, seeking to resolve ongoing issues, and being a leader in the workplace.
- Promote a culture of continuous improvement around the end-to-end checkout process.
- Coordinate with the Payment Specialists team in order to elaborate regular analysis and reporting.

**What will make you stand out from the crowd**:

- Bachelor’s degree in Business Administration, Economics, Management Consulting or related field
- Have a minimum of 2 years experience working as a Payments Manager or similar position. Desirable to have at least two years of experience managing a team
- Attention to detail, organizational and analytical skills and ability to prioritize across multiple project initiatives while still delivering timely and accurate results
- Excellent organization skills with a self-driven approach with attention to details
- Ability to communicate positively, effectively, and efficiently with members of various internal teams, suppliers, and other stakeholders.
- Ability to demonstrate good judgment based on decisions made through solid data analysis
- Good verbal and written communication skills. Fluency in Spanish and English is required for this position as we maintain continuous contact with several international players.
- Knowledge and experience in the payment environment is a big plus.

**Benefits**

**Your team**:
**We’re team-first.** If you believe in the power of collaboration and that the team’s success is your success, then you’re one of us

**Fun is fundamental.** We believe in forming strong bonds in and outside the office. That’s why we have a team-building budget and organize activities to enjoy ourselves.

**Positivity wins the day. **Bring a positive attitude and communicate openly. Self-awareness and an openness to learn are always a plus.

**Perks of being one of us**:

- Top-notch private health insurance — includes dental and psychological services
- Full-time, permanent contract
- Flexible time off, no blackout dates, plus your birthday, Christmas’ Eve and New Year’s Eve off
- Remote work OR come into the office if you prefer
- Flextime (7 - 9:30 a.m. / 3:30 - 7:30 p.m)
- Free Friday afternoons (a 7-hour workday) + 35-hour week in July and August (free afternoons here we come)
- Enhanced career path designed just for you
- External training budget
- Other: ticket restaurant, nursery tickets
- Budget for team-building activities
- We celebrate all company landmarks
- And when you come into the office, you’ll get free coffee and snacks, fresh fruit, and can enjoy our game room and the cool terrace overlooking the Mediterranean
- Equal Employment Opportunity Employer:_
- Location_
- You'll have the flexibility to choose whether you'd like to come to the office every day, from time to time, or work fully remote. We want you to find the best combination for you._
- If you prefer to be surrounded with amazing people, our exceptional office is in Barcelona’s Blue Building, located right on the city's seafront. Besides our stunning views, you’ll enjoy our office perks such as free fruit, snacks, and coffee and you’ll also be able to take part in our Mario Kart and table tennis competitions._



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