Customer Service Representative German/ French
hace 2 meses
Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.
We are currently looking for a **Customer Service Representative German/ French Speaker** to join us at our facility in **Asturias (Spain)**
The purpose of this position is to receive and process customer orders and to provide service information to external customers or potential customers on various types of customer orders, including complex and/or export orders, to ensure customer satisfaction.
**Key responsibilities**:
- Manage customer service inquiries to ensure requirements are met. Receive and process regular and complex orders. Proactively notify late orders due to product availability or transportation issues.
- Make root cause analysis, solve problems, and process customer complaints and returns, according to the Complaint Management process and return policies. This involves deliveries, payments, and invoices issues, amongst others.
- Actively monitor open orders to ensure that deliveries arrive at the customer on time, as committed. Performs quality control checks and takes subsequent corrective actions.
- Ensure quality data integrity and accuracy: customer master data maintenance, materials, invoicing, inventory management, reconciliation, transfer pricing, etc.
- Liaise with various internal and external stakeholders: sales, logistics, supply chain, credit controllers, data management team, carriers, warehouse, and customers.
**Key requirements**:
- +2 years of experience in a customer-oriented position
- Bachelor’s degree or equivalent through experience
- Intermediate level of French or German is mandatory.
- Fluent English is mandatory.
- Knowledge of SAP is a plus.
- Skills: Problem-solving, analysis, organization, customer focus, active listening and good communication skills, oriented to quality and building collaborative relationships.
Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.
**Our Company**:
**Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.**
**Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.
-
Customer Service
hace 4 meses
33428 Coruño, Asturias provincia, España Axalta Coat. Sys. Spain A tiempo completoAxalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of...
-
German Speaker
hace 2 meses
33428 Coruño, Asturias provincia, España Axalta Coat. Sys. Spain A tiempo completoAxalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of...
-
Customer Service
hace 1 mes
33428 Coruño, Asturias provincia, España Axalta Coat. Sys. Spain A tiempo completoAxalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of...
-
33428 Coruño, Asturias provincia, España Axalta Coat. Sys. Spain A tiempo completoAxalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of...
-
Customer Service Representative, Mobility, Emea
hace 4 semanas
33428 Coruño, Asturias provincia, España Axalta Coat. Sys. Spain A tiempo completoAxalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of...
-
Customer Service
hace 5 meses
Asturias, España Axalta A tiempo completoDescription : Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colourful finishes. We have a vast and...
-
Customer Service Representative Export
hace 7 meses
Asturias provincia, España Axalta Coating Systems A tiempo completoJob Description: Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colourful finishes. We have a vast and...
-
Customer Service Representative
hace 2 meses
08620 Sant Vicenç dels Horts, Barcelona provincia, España iVascular S.L A tiempo completoVascular is a fast growing company founded in 2010 in Barcelona (Spain) with the aim of developing medical devices and therapies for the treatment of disorders of the vascular system and to become a reference in the vascular field by enhancing the value of technology and innovation. The team that started iVascular has more than 30 years of experience in the...
-
Customer Service Representative
hace 6 meses
Asturias provincia, España Axalta Coating Systems A tiempo completoJob Description: Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colourful finishes. We have a vast and...
-
Customer Service Representative Uk
hace 6 meses
Asturias provincia, España Axalta Coating Systems A tiempo completoJob Description: Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colorful finishes. We have a vast and...
-
Customer Service Representative
hace 3 semanas
A Coruña, A Coruña provincia, España Cofrico A tiempo completoDESCRIPTION **CUSTOMER SERVICE REPRESENTATIVE (ENGLISH**: **Are you passionate about customer service and fluent in English?**: We are looking for a **Customer Service Representative (CSR** to join our commercial and marketing team. If you love interacting with people and helping them on their journey, keep reading! At Cofrico, our human team is key to...
-
Customer Service Representative
hace 2 semanas
Gavà, Barcelona provincia, España Lubrizol Corporation A tiempo completo**Acerca de Lubrizol** **La Delegación de Gavà** Con más de 140 empleados y un fuerte foco en la Innovación, en la delegación de Gavà somos especialistas en el desarrollo, fabricación y comercialización de ingredientes activos para la industria cosmética y de los alimentos funcionales (nutracéuticos). **Customer Service...
-
Credit Analyst
hace 4 meses
33428 Coruño, Asturias provincia, España Axalta Coat. Sys. Spain A tiempo completoAxalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of...
-
Bilingual Customer Service Representative
hace 7 meses
Alburquerque, Badajoz provincia, España Contact Government Services, LLC A tiempo completo**Bilingual Customer Service Representative** Employment Type: Full Time, Entry Level Department: Customer Service CGS is seeking a Bilingual Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency. **Skills and attributes for success**: - Use a knowledge base and follow standard...
-
Accounts Payable
hace 3 meses
33428 Coruño, Asturias provincia, España Axalta Coat. Sys. Spain A tiempo completoAxalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of...
-
Customer Service Representative
hace 2 meses
Cambre, A Coruña provincia, España Avery Dennison A tiempo completo**Company Description** In this role of high impact as Customer Service Representative - Spain we are looking for a fresh mind to join our high performing team in Alvedro (A Coruña) with a direct reporting line to our Customer Service Team Leader. **Your Mission**: - Manage accounts in terms of order processing, order follow up, pricing integrity,...
-
Danish Customer Service Representative in Malaga
hace 3 meses
Málaga, Málaga provincia, España AMSpace Recruitment Consultancy A tiempo completo**Job Title**: Customer Service Representative (Danish-speaking) **Location**: On-site, Barcelona, Spain (SELVA DE MAR 129) **Industry**: Automotive **Contract Type**: Indefinite, Full-time **Shift Details**: Monday to Friday, 8:00 AM - 5:00 PM **Salary**: €21,700 annually + €2,000 yearly in benefits **Job Summary**: Join our team as a...
-
Swedish Customer Service Representative in Malaga
hace 3 meses
Málaga, Málaga provincia, España AMSpace Recruitment Consultancy A tiempo completo**Job Title**: Customer Service Representative (Swedish-speaking) **Location**: On-site, Barcelona, Spain (SELVA DE MAR 129) **Industry**: Automotive **Contract Type**: Indefinite, Full-time **Shift Details**: Monday to Friday, 8:00 AM - 5:00 PM **Salary**: €21,700 annually + €2,000 yearly in benefits **Job Summary**: Join our team as a...
-
Customer Service
hace 6 meses
Palau-solità i Plegamans, Barcelona provincia, España Walters People A tiempo completoAn excellent opportunity as a Customer Service Specialist, with native or bilingual level of French and advanced level of Spanish is available now within a well-stablished tech company of the pharmaceutical sector in Vallés Oriental (Caldes de Montbui). **About the job**: In the position of Customer Service Specialist, you will be responsible to centralize...
-
Customer Service Representative, Madrid
hace 4 meses
41500 Alcalá de Guadaíra, Sevilla provincia, España Coach4expats A tiempo completoAre you ready to join a dynamic team and contribute your talent in an international environment? We want to meet you! This is your chance to grow professionally in an international company that provides services to multiple industrial and technological sectors. We are currently forming a team to support a leading and expanding company in the automotive...
