Danish Customer Service Representative in Malaga

hace 2 semanas

Málaga Málaga provincia, España AMSpace Recruitment Consultancy A tiempo completo

**Job Title**: Customer Service Representative (Danish-speaking)

**Location**: On-site, Barcelona, Spain (SELVA DE MAR 129)

**Industry**: Automotive

**Contract Type**: Indefinite, Full-time

**Shift Details**: Monday to Friday, 8:00 AM - 5:00 PM

**Salary**: €21,700 annually + €2,000 yearly in benefits

**Job Summary**:
Join our team as a Danish-speaking Customer Support Agent in the automotive sector, where you will be the first point of contact for customers, providing top-notch support and solutions for various needs.

**Main Tasks**:

- Log contact details and resolve issues within established service level agreements.
- Stay informed about products and services to provide accurate customer support.
- Escalate significant issues to a Mentor as needed.
- Follow all established project processes and procedures.
- Support team members during absences and participate actively in team meetings.
- Engage in additional tasks to sustain service performance and customer satisfaction.

**Requirements**:

- Native-level Danish proficiency and fluent English.
- Minimum of 1 year in customer service; automotive experience preferred.
- Experience with electric vehicles is advantageous.
- Strong listening and problem-solving skills to meet customer needs.
- Ability to manage and resolve calls independently or escalate as necessary.
- Commitment of at least 6 months to the role is required.

CustomerService #DanishSpeaking #AutomotiveJobs #BarcelonaJobs #CareerOpportunities #JoinOurTeam

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