Email & Chat Agent / Technical Support - French

Position: Technical Support Agent Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Analyse the client's situation to reply to them quickly and efficiently - Identify technical incidents, apprehend them, and provide an appropriate solution - Offer adequate solutions with a positive...

Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Analyse the client's situation to reply to them quickly and efficiently - Identify technical incidents, apprehend them, and provide an appropriate solution - Offer adequate solutions with a positive approach - Organise product returns and...

**Description**: **Our Client** **We Care**: Passionate about Technical Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service. **We´re Curious**:Proactive approach to problem-solving and a “can do” attitude. **We Achieve Together**:Strong teamwork ethic, contributing to personal and team targets/SLA...

**Our Client** **We Care**: Passionate about Technical Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service. **We´re Curious**:Proactive approach to problem-solving and a “can do” attitude. **We Achieve Together**:Strong teamwork ethic, contributing to personal and team targets/SLA while working on...

Position: Technical Support Agent Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Provide support, assistance, and guidance in setting up connected products, troubleshooting, and reporting - Process all client requests in accordance with company processes and guidelines across all...

Position: French Technical Support Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Analyse the client's situation to reply to them quickly and efficiently - Identify technical incidents, apprehend them, and provide an appropriate solution - Offer adequate solutions with a positive...

David Kennedy Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a German-speaking Technical Support Agent in Barcelona. The team the employee would join supports customers of digital health and wellness smart devices. Position: Technical Support Agent (German) Location: Barcelona, Spain Employment type:...

**Description**: **Our Client** **We Care**: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service. **We´re Curious**: Proactive approach to problem-solving and a “can do” attitude. **We Achieve Together**: Strong teamwork ethic, contributing to personal and team targets/SLA...

**Our Client** **We Care**: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service. **We´re Curious**: Proactive approach to problem-solving and a “can do” attitude. **We Achieve Together**: Strong teamwork ethic, contributing to personal and team targets/SLA while working on...

**For our client, a leading German company specialized in exclusive faucets and high-end products, we are looking for a Technical Service Agent fluent in French to contribute to the continuous improvement of the Customer Service Department / Back-Office in Barcelona.** **RESPONSIBILITIES** - Support customers and the local team by serving as the primary...

Position: German Technical Support Agent Location: Barcelona, Spain Employment type: Full-time Work model: Hybrid - Working 3 days a week from the office/2 days working from home Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Solve complex technical enquiries for all products - Provide support, assistance, and guidance in setting up...

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

Respond to product inquiries and provide assistance to customers via chat (primary), email, web conference, and phone.Provide customers "micro consulting" engagements with their deployment, configuration, problem triage, and troubleshooting of Dynatrace's software intelligence platform in order to get the most value and return on their Dynatrace...

**Our Client** **_ Netatmo_** is recruiting B2C Customer Advisors to help manage its rapid growth. You will be working within a dynamic, motivated, and multicultural team to meet the needs of our clients all around the world while promoting our range of products. **We Care**: Passionate about Customer Support, with a drive to achieve and exceed targets to...

Job DescriptionRespond to product inquiries and provide assistance to customers via chat (primary), email, web conference, and phone. Provide customers “micro consulting” engagements with their deployment, configuration, problem triage, and troubleshooting of Dynatrace’s software intelligence platform in order to get the most value and return on their...

Role DescriptionAs a French Technical Support Advisor based in the vibrant city of Barcelona, you will be the first point of contact for our clients, providing top-notch support and guidance. This is an exciting and varied role with a focus on problem-solving, maintaining customer satisfaction, and contributing to the smooth operation of our services. Your...

**Description**: **Our Client** **_ Netatmo_** is recruiting B2C Customer Advisors to help manage its rapid growth. You will be working within a dynamic, motivated, and multicultural team to meet the needs of our clients all around the world while promoting our range of products. **We Care**: Passionate about Customer Support, with a drive to achieve and...

**For our client, an international leading company specialized in exclusive taps and high-end bathroom furniture, we are looking for a Technical Plumber - fluent in French - to contribute to the continuous improvement of the Customer Service Department in Barcelona.** **RESPONSIBILITIES** - Support customers and the local team by serving as the primary...

As a Global Technical Support agent, you will be a key player in ensuring our customers receive top-notch service throughout their entire customer journey. You will be an expert in your field, responsible for managing customer relationships, providing technical support, and working collaboratively with our team to empower our customers to become as...

**About Us** **Job Summary** Sitel Group is leader in the Contact Center sector thanks to the work of our employees, offering personalized and professional CX solutions to our clients. We are looking for a Technical Customer Support Representative Renewable Energy to provide high-level customer support for our client, who is a leading global specialist in...