IT Support
hace 6 meses
Description
Who are we?
We are ARATECH, a technology consulting firm, born 10 years ago to provide efficient solutions to our clients. Within our business lines, we help our partners to find the best talent for their work teams.
Who's our partner?
We are working hand in hand with a prominent manufacturer of clothing, watches, perfumes, shoes, belts, luggage, and many other luxury goods, that has a worldwide presence, and you can be part of this amazing team.
What will be your functions?
Support L1/L2 in HO and store. Escalation to an external company and corporate when is needed.
Management of all the IT hardware & & software licenses (setting up, installations, and maintenance).
Guarantee relationships between company departments and stores for a good grasp of the development of the IT system. User training.
Maintain the IT system, connectivity, and equipment used by the company at points of sale.
We are liaising with vendors and 3rd parties to resolve hardware and software issues.
Create and manage IT-related documentation
Update and operate asset register.
**Requirements**:
What do we need from you?
Knowledge of Windows Systems - deployment, administration, configuration, troubleshooting, and maintenance in an enterprise environment.
1+ years of hands-on technical experience administering Microsoft Windows at an enterprise level.
Demonstrated experience in networking and SaaS platform administration (like Office 365)
Ticketing tools (ServiceNow, Zendesk, Jira)
Analytical skills
Excellent Verbal and Written Communication Skills in English.
French would be highly valued.
Flexibility
What do we value?
Full Spanish
Driver License
Microsoft Certifications
CISCO Certifications
Retail Experience
1 years
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