IT Support Engineer

hace 5 meses


Barcelona, España SITA A tiempo completo

**Overview**:
**_WELCOME TO SITA_**

**Ready to redefine air travel? The journey starts here, with you at SITA.**

**_ABOUT THE ROLE & TEAM:_**

With strong business growth for our Barcelona location, we are now looking for someone to join our global team of IT support professionals as an **IT Support Engineer**. This role will be internal customer facing and will assist us in providing the highest quality of IT support services to our colleagues and SITA’s business partners both in our Barcelona office and globally.

As an IT business, we pay close business to industry trends and we are always looking for ways to leverage the latest technologies to benefit our customers and improve efficiencies. We would love you to join us on this journey.

**_WHAT YOU WILL DO: _**
- Provide high quality local IT support to our colleagues in the Barcelona office
- Provide remote IT support to SITA staff across Spain and Europe
- Collaborate closely with other members of the team to provide assistance on active IT issues
- Support a mix of Windows, MacOS, iOS and Android devices
- Use cloud tools to manage the corporate IT estate in compliance with our IT and security policies and processes
- Support the IT elements of the onboarding and offboarding process for new staff
- Be responsible for asset management for end-user and infrastructure IT equipment
- Ensure the availability and reliability of our network infrastructure in the office
- Actively seek opportunities to optimize support process and the customer experience
- Participate in global IT projects and initiatives as needed

**Qualifications**:
**_EXPERIENCE:_**
- At least 3 years experience in a customer facing IT support role
- Bachelors degree level qualification or similar IT qualification
- Excellent working knowledge of OS platforms such as Windows, MacOS, iOS and Android
- Excellent knowledge of networking concepts such as DHCP, DNS, subnetting
- Excellent diagnostic skills including hardware, software and network troubleshooting
- Good familiarity with computer hardware components including upgrades and repairs
- Excellent interpersonal skills
- Fluent in both Spanish and English

**_
NICE-TO-HAVE:_**
- Microsoft role based certification such as Microsoft 365 Certified: Endpoint Administrator Associate
- Prior experience with MDM tools such as Intune or Workspace One

**_
WHAT WE OFFER:_**

SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:

- **Flex-day**: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with your manager.

**Competitive benefits** according to the local market


  • IT Support Engineer

    hace 2 meses


    Barcelona, España Tech Domain A tiempo completo

    We are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...

  • IT Support Engineer

    hace 6 meses


    Barcelona, España SITA Switzerland Sarl A tiempo completo

    Overview: **_ WELCOME TO SITA_** **Ready to redefine air travel? The journey starts here, with you at SITA.** **_ABOUT THE ROLE & TEAM:_** With strong business growth for our Barcelona location, we are now looking for someone to join our global team of IT support professionals as an **IT Support Engineer**. This role will be internal customer facing and...

  • IT Support Specialist

    hace 4 semanas


    Barcelona, Barcelona, España Exact It Consulting A tiempo completo

    About the Role:As a key member of our IT team, you will play a vital role in ensuring the smooth operation of our IT systems and infrastructure. The IT Support Technician is responsible for delivering exceptional IT support to our end-users and administration of our IT systems.Key Responsibilities:Provide first-line IT support via telephone and emailOffer...

  • IT Support Specialist

    hace 4 semanas


    Barcelona, Barcelona, España Exact It Consulting A tiempo completo

    About TFS HealthScienceTFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Job SummaryWe are seeking a skilled...

  • It Support Technician

    hace 2 meses


    Barcelona, España Exact It Consulting A tiempo completo

    TFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey.Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Join Our Team as a IT Support Technician About this role As...

  • IT Support Engineer

    hace 6 meses


    Barcelona, España Rekuten Global A tiempo completo

    Job Description: Rakuten Group - Rakuten, founded in 1997, is a Global Innovation Company based in Japan. With over 70 diverse businesses spanning e-commerce, digital content, fintech, and communications, and 32,000 employees, we serve 1.6 billion members worldwide. Our mission is to empower people and society through innovation and...


  • Barcelona, España Exact IT Consulting A tiempo completo

    TFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions. Join Our Team as aIT Support TechnicianAbout this roleAs...

  • IT Support Engineer

    hace 5 meses


    Barcelona, España Aristocrat A tiempo completo

    **Company Summary** Product Madness is a Global Powerhouse where the greatest mobile games and experiences are crafted by world-class talent. A top-grossing leader in free to play mobile games, we have more than 800 team members working across seven global talent hubs including London (headquarters), USA, Canada, Spain, Poland and Ukraine. With remarkable...

  • It Support Technician

    hace 2 meses


    Barcelona, España Exact It Consulting A tiempo completo

    TFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions. Join Our Team as aIT Support Technician About this role As...

  • It Support Technician

    hace 2 meses


    Barcelona, España Exact It Consulting A tiempo completo

    TFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey.Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Join Our Team as aIT Support TechnicianAbout this roleAs part...

  • IT Support Engineer

    hace 5 meses


    Barcelona, España Rekuten Global A tiempo completo

    Job Description: Rakuten Group - Rakuten, founded in 1997, is a Global Innovation Company based in Japan. With over 70 diverse businesses spanning e-commerce, digital content, fintech, and communications, and 32,000 employees, we serve 1.6 billion members worldwide. Our mission is to empower people and society through innovation and...

  • It Support Engineer

    hace 2 meses


    Barcelona, España Lingokids A tiempo completo

    Lingokids' mission is to help 100 million families worldwide raise amazing kids through playlearning.Through play and interactive technology, Lingokids delivers premium, modern learning through educational subjects and life skills so kids can thrive as confident, conscious, resilient, lifelong learners — ready for school and today's ever-changing world.To...

  • EUC Engineer

    hace 2 días


    Barcelona, Barcelona, España SkySys A tiempo completo

    Job PurposeThe EUC Onsite Support Engineer at SkySys will provide high-quality technical support for End User Computing devices, including laptops, desktops, and mobility solutions, for office-based staff. This role involves leading on the resolution of incidents, problems, and requests to achieve high standards of customer service and deliver operational...

  • Support Engineer

    hace 6 meses


    Barcelona, España IT Smart Finance A tiempo completo

    Support EngineerJiraConfluenceSQLExcelRequirements:The ability to quickly switch between tasks;The perception of large amounts of information;The formulation and setting of tasks for developers;The ability to build processes of prioritization and task execution. Work duties: Work from 8:00 to 17:00 (CET);Performing 2-line support functions: technical...

  • IT Support Specialist

    hace 4 semanas


    Barcelona, Barcelona, España Eurofragance A tiempo completo

    At Eurofragance, we're looking for a talented IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to our users, resolving technical incidents, and managing our network and computer systems.As a Network and System Administrator, you will be responsible for maintaining and...

  • IT Support Engineer

    hace 5 meses


    Barcelona, España Setesca Talent A tiempo completo

    Descripción **Join a Dynamic IT Helpdesk Team in the Heart of Barcelona!** Have you got a flair for solving tech puzzles? We're seeking a skilled IT Helpdesk Support Engineer to enrich our client's esteemed support team. Become a vital part of our client digital operations in a role that combines professional challenges with a friendly work...

  • It Support Technician

    hace 3 meses


    Barcelona, España Teamlogic It, Se Grand Rapids, Mi A tiempo completo

    TFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Join Our Team as a IT Support TechnicianAbout this roleAs...

  • IT Support Engineer

    hace 5 meses


    Barcelona, España Thunes A tiempo completo

    **About Thunes** Thunes is a global, fast-growing, and innovative Fintech scale-up that uses technology to disrupt and transform the existing financial system. We have a strong Mission: to create a better global payments network, and a great Purpose: to connect the world to economic opportunities and address systemic inequality when it comes to financial...

  • IT Field Support Engineer

    hace 4 semanas


    Barcelona, Barcelona, España Trt Shared Services, Opc A tiempo completo

    Job Summary: We are seeking a highly skilled IT Field Support Engineer to join our team at Trt Shared Services, Opc. As an Associate Field Engineer, you will be responsible for managing spares movement, resolving minor incidents, and assisting with parts deliveries to Field Engineers & Service Partner Engineers onsite. Key Responsibilities: • Manage spares...


  • Barcelona, Barcelona, España Sage Lake Senior Living A tiempo completo

    Sage Lake Senior Living is seeking a Senior Support Engineer to join our team in Barcelona, Spain. The successful candidate will be responsible for providing ICT Service Desk first line support on Engineering Software client platform for incidents and requests from technical end-users.Job DescriptionThe Senior Support Engineer will work closely with the...