It Support Engineer
hace 3 semanas
What we offerDevelop your professional career working with one of the biggest brands in the fashion industry;Interact with C-level at our clients on a regular basis to drive their business towards impactful change;Lead your team in creating new business solutions via data-driven insights;Seize opportunities at the client and at Metyis in our entrepreneurial environment;Become part of a fast-growing international and diverse team.
What you will doAssist and guide end users on how to use standard office applications and follow best practices.Troubleshoot and resolve IT issues related to hardware, software, and other IT services in collaboration with employees.Handle the technical aspects of onboarding and off-boarding employees.Install and deploy hardware using Intune and Autopilot tools.Monitor and manage hardware warranties, replacements, and repairs.Maintain and update manuals and documentation for IT processes.Work closely with our internal IT teams and external IT partners to ensure smooth and efficient IT support.
What you'll bringExperience working onsite providing IT support and familiarity with IT support processes and tools.Operational management and support of standard office hardware and applications, including:Windows and MacBook installation and management.Smartphones and tablets like iPhones, iPads, and Android phones.Microsoft (tenant) admin centers like Entra (Azure AD), Exchange, and Intune.Office applications: Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint.Microsoft Teams and other video conferencing room systems.Basic knowledge of office networks (Wi-Fi) and printing.Fluent in Spanish and proficient in English.Operational management and support of standard office hardware and applications, including:Excellent customer service skills, energetic, positive, and enjoy helping people.Ability to work independently and organize and structure your own work and tasks.Eager to learn new things and keep up to date with developments, especially in Microsoft Cloud products.
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