It Support Engineer

hace 7 días


Barcelona, España Marlex A tiempo completo

Des de Marlex Human Capital creemos en la diversidad e inclusión y por ello, defendemos la igualdad de oportunidad sin discriminar ningún/a candidato/a por ningún aspecto que pueda ser considerado excluyente, promoviendo una cultura inclusiva para persones con discapacidad e igualdad de oportunidades de ocupación.Actualmente estamos colaborando con una importante empresa focalizada en la gestión de traducción mediante la transformación de contenidos para otros idiomas y que necesita incorporar a un/a IT SUPPORT ENGINEER preferentemente con certificado de discapacidad del 33%. ¿Cuál será tu misión dentro de la empresa? Brindar soporte de TI profesional. Proporcionar soporte en todos los sistemas empresariales locales y de la nube (Office 365, SharePoint Online, Citrix ShareFile y Microsoft Teams). Equilibrar y priorizar las necesidades de los usuarios locales. Escalamiento oportuno y resolución de los tickets de la mesa de servicio, cuando sea necesario, a los equipos y al personal apropiados. Instalación, configuración y solución de problemas de computadoras portátiles y de escritorio (Windows, Mac). Administración de usuarios de Active Directory y Exchange (2016 y Office 365). Compra y gestión de licencias de software. Impartición de formación a través de sesiones individuales y webinars. Inventario y seguimiento de activos. Asegurar el cumplimiento de los procesos, procedimientos y estándares globales. Contribución al desarrollo continuo de procesos, procedimientos y estándares globales. Gestión de acuerdos/proveedores de TI, incluido el análisis de costos, compras, negociación de precios, coordinación del proceso de compras. Al perfil seleccionado se le ofrece:
- Formar parte de una empresa estable, sólida y consolidada con el sector.
- Trabajar en un buen ambiente laboral que fomenta la integración.
- Contrato indefinido en horario de 9h a 18h.
- Posibilidad de trabajar de manera 100% remota #J-18808-Ljbffr


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