Helpdesk / Technical Customer Support - German

hace 5 meses


Madrid, España Novasyte A tiempo completo

Join us on our exciting journey

We are looking for a Technical Support Analyst German speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope includes working with relevant Virtual Trials support teams such as Tier 2 and Study Concierge for concerns that require escalation.

If you want to play a key role in a multicultural, dynamic and committed fun team this could be the role for you
- At least with 2 years of call center experience.
- German Speaker / High English Level.
- Helpdesk / Technical Support background is required.
- Amenable in shifting schedules.
- Understands his / her key performance indicators.
- Understand the relationship of work quality and how it impacts efficiency.
- Had a good stint in the from previous organizations - not a call center hopper.
- Ability to work with other team members.
- Someone who understands technical troubleshooting (eg: Active Directory, LAN, Sound Card, Routers, etc.).
- Someone who has strong logic formulation or thought process.
- Thinking out loud.

We invite you to join IQVIA- Recognized by Great Place to Work as the second best company to work for in Spain (March 2019)
- FORTUNE Magazine's World's Most Admired Companies list for the third year in a row (January 2020)
- Recognized by the 2016 Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO)
- Awarded the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year.
- A site-nominated award recognizing contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism and integrity.
- IQVIA named in The International Association of Outsourcing Professionals (IAOP) 2017 Global Outsourcing 100® List which recognizes the world’s best service providers across a range of industries.

IQVIA is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status.“

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at



  • Madrid, España AGCO A tiempo completo

    **Making a difference. That's what a career at AGCO is all about. At AGCO you have a voice and the opportunity to impact our long-term success, as well as your own** **AGCO IBERIA - **European Sales Office of AGCO Corporation** - a global leader in the design, manufacture, and distribution of agricultural solutions **is NOW looking for**: **Customer...


  • Madrid, España Novasyte A tiempo completo

    Join us on our exciting journey! We are looking for a ServiceDesk / Technical Customer Support - German Speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns....


  • Madrid, España Head Hunt International A tiempo completo

    German Customer Service & Technical Support Greece, Athens German Technical Support German Customer Support Athens Greece Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!A great opportunity if you wish to experience working in the world of computer software,...


  • Madrid, España Headhunt International A tiempo completo

    German Customer Service & Technical Support Greece, AthensGerman Technical Support German Customer SupportAthensGreeceOur client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!A great opportunity if you wish to experience working in the world of computer software, consumer...


  • Madrid, España Head Hunt International A tiempo completo

    German Customer Service & Technical SupportGreece, AthensGerman Technical SupportGerman Customer SupportAthensGreeceOur client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!A great opportunity if you wish to experience working in the world of computer software, consumer...


  • Madrid, España Headhunt International A tiempo completo

    German Customer Service & Technical Support Greece, AthensGerman Technical Support German Customer SupportAthensGreeceOur client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!A great opportunity if you wish to experience working in the world of computer software, consumer...


  • Madrid, España Novasyte A tiempo completo

    Join us on our exciting journey! We are looking for a Technical Support Analyst French speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope...


  • Madrid, España Novasyte A tiempo completo

    Join us on our exciting journey! We are looking for a Technical Support Analyst Italian speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope...


  • Madrid, España Novasyte A tiempo completo

    Join us on our exciting journey! We are looking for a Technical Support Analyst, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope includes working...


  • Madrid, España Novasyte A tiempo completo

    We are recruiting a Technical System Support Analyst French Speaker to join us at our Madrid Center of Excellence office. The Technical System Support Analyst will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues...


  • Madrid, España Headhunt International A tiempo completo

    German Customer Service & Technical Support Greece, AthensOur client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders! A great opportunity if you wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms. Join...


  • Madrid, España Head Hunt International A tiempo completo

    German Customer Service & Technical Support Greece, Athens Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!A great opportunity if you wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms.Join...


  • Madrid, Madrid, España Schiller International University A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Helpdesk Technician to join our team at Schiller International University. As a Helpdesk Technician, you will be responsible for providing technical support to employees, faculty, and students across our international campuses.Key ResponsibilitiesProvide L1 and L2 technical support to staff,...


  • Madrid, España Headhunt International A tiempo completo

    German Customer Service & Technical Support Greece, AthensOur client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders! A great opportunity if you wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms. Join...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    We are seeking a highly skilled German Technical Support Specialist to join our team at Recruit4Work Sl. As a Technical Support Agent, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and answering questions related to mobile devices.Key Responsibilities:Providing technical support to clients via...


  • Madrid, Madrid, España Schiller International University A tiempo completo

    About the RoleWe are seeking a highly skilled Helpdesk Technician to join our team at Schiller International University. As a Helpdesk Technician, you will be responsible for providing technical support to our employees, faculty, and students, ensuring that our IT infrastructure runs smoothly and efficiently.Key ResponsibilitiesProvide Level 1 and Level 2...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    We are seeking a dedicated Technical Customer Support Representative fluent in German and English to provide urgent and critical technical support.Job OverviewThis role requires candidates with a minimum of 1 year of technical experience. The successful candidate will be responsible for providing exceptional customer service, troubleshooting technical...


  • Madrid, España Cross Border Talents A tiempo completo

    Position: Customer Care Specialist (German) Location: Remote in Montenegro Employment Type: Full-time Are you ready to elevate your career?We are seeking experienced German-speaking Customer Care Specialists to join a highly-rated BPO company known for its exceptional employee satisfaction.In this role, you will provide outstanding support to customers of a...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    Are you a tech-savvy individual with excellent communication skills and a passion for helping others? We are seeking a German Technical Support Specialist to join our team at Recruit4Work Sl. In this challenging role, you will provide top-notch support to clients with technical issues related to mobile devices, working closely with our team to ensure...

  • User Support Specialist

    hace 4 semanas


    Madrid, Madrid, España Essp A tiempo completo

    Job Summary: We are seeking a highly skilled User Support Specialist to join our EGNOS Helpdesk team. As a key member of our team, you will be responsible for providing exceptional customer support and ensuring the smooth operation of our Communication and Navigation Services.Main Responsibilities:• Manage user registrations and respond to customer...