Empleos actuales relacionados con Helpdesk / Technical Customer Support - German - Madrid - Novasyte
-
Customer Support, Training
hace 4 meses
Madrid, España AGCO A tiempo completo**Making a difference. That's what a career at AGCO is all about. At AGCO you have a voice and the opportunity to impact our long-term success, as well as your own** **AGCO IBERIA - **European Sales Office of AGCO Corporation** - a global leader in the design, manufacture, and distribution of agricultural solutions **is NOW looking for**: **Customer...
-
Customer Support, Training
hace 2 semanas
Madrid, España Jr Spain A tiempo completocol-wideJob Description:**Making a difference. That's what a career at AGCO is all about. At AGCO you have a voice and the opportunity to impact our long-term success, as well as your own****AGCO IBERIA - **European Sales Office of AGCO Corporation**- a global leader in the design, manufacture, and distribution of agricultural solutions**is NOW looking...
-
Support Analyst First Line
hace 1 semana
Madrid, España Grupo Crit A tiempo completoProceso de selección continuo.Funciones Responsibilities• Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.• Identify, evaluate and prioritize customer problems and complaints.• Analyze customer problems and formulate plans of resolution.• Assist in identifying resolution gaps at...
-
Madrid, España E-Frontiers A tiempo completoWe are currently seeking an English-speaking support technician to join a leading global IT Tourism company with offices across various European regions.Responsibilities: As a member of the Helpdesk team, you will be responsible for addressing IT-related issues for employees worldwide.Requirements: Previous experience in helpdesk or technical support is...
-
Support Analyst First Line
hace 6 días
Madrid, España Grupo Crit A tiempo completoProceso de selección continuo.Funciones Responsibilities- Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.- Identify, evaluate and prioritize customer problems and complaints.- Analyze customer problems and formulate plans of resolution.- Assist in identifying resolution gaps at the...
-
Helpdesk Technical Support
hace 3 meses
Madrid, España Novasyte A tiempo completoWe are recruiting a Technical System Support Analyst French Speaker to join us at our Madrid Center of Excellence office. The Technical System Support Analyst will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues...
-
Customer Support Specialist
hace 3 semanas
Madrid, Madrid, España Biomérieux A tiempo completo**About BioMérieux**BioMérieux is a world leader in the field of in vitro diagnostics, with a rich history of innovation and a commitment to improving public health. Our company has grown from a family-owned business to a global organization with a presence in 45 countries and a distribution network that serves 160 countries.**Your Mission at...
-
Customer Support Specialist
hace 3 semanas
Madrid, Madrid, España Biomérieux A tiempo completo**About BioMérieux**BioMérieux is a world leader in the field of in vitro diagnostics, with a rich history of innovation and a commitment to improving public health. Our company has grown from a family-owned business to a global organization with a presence in 45 countries and a distribution network that serves 160 countries.**Your Mission at...
-
German Technical Support
hace 6 meses
Madrid, España Recruit4Work S.L. A tiempo completoFor one of the biggest names in fleet management, we are looking for Technical Support for Telematic software and hardware. Required skills - Fluent in German - Working proficiency in English - Excellent communication skills - Ability to troubleshoot and find the solution independently - Basic computer skills as well as MS Office. Advanced usage of computer...
-
Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España Technical Concept GmbH A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Technical Concept GmbH. As a Technical Support Specialist, you will be responsible for providing expert technical support to our customers, troubleshooting and resolving complex software issues, and collaborating with our engineering team to provide solutions.Key...
-
Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España Technical Concept GmbH A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Technical Concept GmbH. As a Technical Support Specialist, you will be responsible for providing expert technical support to our customers, troubleshooting and resolving complex software issues, and collaborating with our engineering team to provide solutions.Key...
-
Corporate N3 Helpdesk Support Specialist
hace 3 semanas
Madrid, Madrid, España Knowmadmood A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Technical Support Expert to join our team at Knowmadmood. As a Corporate N3 Helpdesk Support Specialist, you will be responsible for providing top-notch technical assistance and support to our users, ensuring seamless IT service delivery and exceptional customer experience.Main...
-
Corporate N3 Helpdesk Support Specialist
hace 3 semanas
Madrid, Madrid, España Knowmadmood A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Technical Support Expert to join our team at Knowmadmood. As a Corporate N3 Helpdesk Support Specialist, you will be responsible for providing top-notch technical assistance and support to our users, ensuring seamless IT service delivery and exceptional customer experience.Main...
-
Customer Support Specialist
hace 3 semanas
Madrid, Madrid, España Grupo Crit A tiempo completoJob SummaryGrupo Crit is seeking a highly skilled and customer-focused Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support and problem-solving abilities to our customers.Key ResponsibilitiesIdentify, evaluate, and prioritize customer problems and...
-
Customer Support Specialist
hace 3 semanas
Madrid, Madrid, España Grupo Crit A tiempo completoJob SummaryGrupo Crit is seeking a highly skilled and customer-focused Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support and problem-solving abilities to our customers.Key ResponsibilitiesIdentify, evaluate, and prioritize customer problems and...
-
Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España Technical Concept Gmbh A tiempo completoAbout UsWe're a leading technology company, Technical Concept Gmbh, that specializes in developing innovative solutions for the fast-paced digital world. Our product, Redis, is a high-performance database used by thousands of worldwide customers.About the RoleWe're seeking a skilled Technical Support Engineer to join our Unicorn Pre-IPO Global Customer...
-
Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España Technical Concept Gmbh A tiempo completoAbout UsWe're a leading technology company, Technical Concept Gmbh, that specializes in developing innovative solutions for the fast-paced digital world. Our product, Redis, is a high-performance database used by thousands of worldwide customers.About the RoleWe're seeking a skilled Technical Support Engineer to join our Unicorn Pre-IPO Global Customer...
-
Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España Software & Support Media Gmbh A tiempo completoAbout UsSoftware & Support Media GmbH is a leading provider of innovative software solutions. We empower businesses to thrive in a rapidly changing world by delivering cutting-edge technology and exceptional support.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you...
-
Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España Software & Support Media Gmbh A tiempo completoAbout UsSoftware & Support Media GmbH is a leading provider of innovative software solutions. We empower businesses to thrive in a rapidly changing world by delivering cutting-edge technology and exceptional support.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you...
-
Technical Customer Support
hace 2 meses
Madrid, España Equinix A tiempo completoWho are we? Equinix is the world's digital infrastructure company, operating 220+ data centers across the globe and providing interconnections to all the key clouds and networks. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. We are a fast-growing global company with 70+...
Helpdesk / Technical Customer Support - German
hace 4 meses
Join us on our exciting journey
We are looking for a Technical Support Analyst German speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope includes working with relevant Virtual Trials support teams such as Tier 2 and Study Concierge for concerns that require escalation.
If you want to play a key role in a multicultural, dynamic and committed fun team this could be the role for you
- At least with 2 years of call center experience.
- German Speaker / High English Level.
- Helpdesk / Technical Support background is required.
- Amenable in shifting schedules.
- Understands his / her key performance indicators.
- Understand the relationship of work quality and how it impacts efficiency.
- Had a good stint in the from previous organizations - not a call center hopper.
- Ability to work with other team members.
- Someone who understands technical troubleshooting (eg: Active Directory, LAN, Sound Card, Routers, etc.).
- Someone who has strong logic formulation or thought process.
- Thinking out loud.
We invite you to join IQVIA- Recognized by Great Place to Work as the second best company to work for in Spain (March 2019)
- FORTUNE Magazine's World's Most Admired Companies list for the third year in a row (January 2020)
- Recognized by the 2016 Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO)
- Awarded the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year.
- A site-nominated award recognizing contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism and integrity.
- IQVIA named in The International Association of Outsourcing Professionals (IAOP) 2017 Global Outsourcing 100® List which recognizes the world’s best service providers across a range of industries.
IQVIA is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status.“
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at
